Shazam
2114 Broadway Street,
Redwood City, 94063, CA,
United States
Redwood City, 94063, CA,
United States
1 650-425-7000
Professional Services
Shazam Technographics
Shazam Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shazam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Shazam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shazam has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, OpenX OpenAudience for Digital Advertising Platform in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shazam is running and its propensity to invest more and deepen its relationship with Oracle , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shazam revenues, which have grown to $52.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shazam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shazam Tech Stack and Enterprise Applications
Shazam ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Shazam implemented Oracle NetSuite ERP. The deployment focused on core finance and accounting under the ERP Financial category for the 400-employee professional services firm headquartered in the United States.
The implementation configured Oracle NetSuite ERP modules including general ledger, accounts payable, accounts receivable, fixed assets, billing, and revenue management, with service billing and project accounting workflows aligned to professional services revenue streams. Financial reporting and consolidation capabilities were configured to support month end close, statutory reporting and management reporting. Automation of recurring billing and revenue recognition routines was implemented to standardize accounting processes and reduce manual journal activity.
Operational scope covered finance, accounting and service operations across Shazam's US organization, consolidating transactional posting and invoice lifecycle in a single ERP Financial system. The deployment was structured to accept integrations with time capture and expense systems and to export financial data for external reporting and tax compliance, leveraging the application platform's native integration framework. Data model configuration emphasized a unified chart of accounts and consistent transaction coding to enable consolidated financial views.
Governance changes included centralizing the chart of accounts, establishing standardized billing and collections workflows, and defining controls for revenue recognition and period close within Oracle NetSuite ERP. Role based access controls and configuration governance were prescribed to separate duties across finance and service operations. Rollout sequencing prioritized accounting period integrity and system stabilization before broader operational extensions into ancillary finance processes.
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Shazam Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Shazam implemented Cisco Webex Meetings as its primary Audio Video and Web Conferencing solution. The Cisco Webex Meetings deployment is embedded on the Shazam website to enable external customer meeting bookings and live virtual engagements.
Implementation focused on configuring core conferencing capabilities typical of Audio Video and Web Conferencing workflows, including HD video and multi channel audio, screen sharing, meeting recording and playback, host controls and participant management, plus webinar style broadcast capabilities. Cisco Webex Meetings was provisioned with role based administration to separate host, organizer and attendee permissions and to centralize configuration.
The deployment is used across client services, sales, and marketing to centralize remote client briefings and internal collaboration, with Cisco Webex Meetings links surfaced directly on marketing and support pages of the website. Operational coverage included both scheduled client demos and ad hoc collaboration sessions, aligning meeting infrastructure with customer engagement touchpoints.
Governance emphasized centralized administration, standardized meeting policies, and recording controls to manage access and retention settings across departments. Application administration and ongoing configuration are aligned with IT and service delivery teams for support and policy enforcement.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Shazam CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenX Software | Legacy | OpenX OpenAudience | Digital Advertising Platform | CRM | n/a | 2017 | 2017 |
In 2017, Shazam implemented OpenX OpenAudience, a Digital Advertising Platform, on its website. Shazam is listed in Professional Services and operates with roughly 400 employees, and the deployment focused on web-delivered advertising inventory tied directly to site traffic and user interactions. The implementation supported the companys digital marketing and ad operations functions for on-site monetization.
OpenX OpenAudience was configured to deliver audience targeting and programmatic inventory management consistent with a Digital Advertising Platform. Configuration work centered on audience segmentation, yield management and reporting capabilities, alongside programmatic bidding workflows and analytics to support campaign delivery and optimization. The narrative restates OpenX OpenAudience to clarify the application used for these advertising capabilities.
Operationally the rollout involved embedding OpenX OpenAudience tags into Shazams website and operationalizing campaign setup within marketing and ad operations teams. Governance emphasized standardized campaign creation and ad operations workflows to manage inventory, trafficking and live adjustments. No system integrator or implementation partner is specified in source information.
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Shazam IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Shazam CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Shazam
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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Director, Consumer Marketing | Director | Marketing | |
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VP of Sales Development, Music & TV | VP | Sales | |
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Finance Director | Director | Finance | |
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Finance Manager | Manager | Finance | |
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CTO | CXO | Finance | |
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HR Business Partner | Manager | HR | |
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Accounts Payable Assistant | Manager | Finance | |
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HR Team Assistant | Manager | HR | |
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Finance Assistant - Accounts Receivable | Manager | Finance | |
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IT Manager | Manager | IT | |
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Director, Talent Acquisition | Director | HR | |
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Payroll Manager | Manager | Finance | |
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Apps Being Evaluated by Shazam Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shazam IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shazam digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Shazam Technographics
Shazam is a Professional Services organization based in United States,
with around 400 employees and annual revenues of $52.0 million.
Shazam operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Cisco Webex Meetings and OpenX OpenAudience,
covering areas like ERP Financial, Audio Video and Web Conferencing and Digital Advertising Platform.
Shazam has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Cisco Systems and OpenX Software.
Shazam recently adopted applications including
Adobe Connect in 2021, Salesforce Sales Cloud in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shazam’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shazam’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shazam technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.