AI Buyer Insights:

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

Shelby County Government
Location
Administration Building 160 N Main Street,
Memphis, 38103, TN,
United States
Website
https://www.shelbycountytn.gov/
Phone
1 901-222-2300
Artw industry
Government
Employee
Revenue

Shelby County Government Technographics

Shelby County Government Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Shelby County Government and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6270 Shelby County Government employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Shelby County Government has purchased the following applications: Avenu Banner Employee Administration for Benefits Administration in 2017, Tyler Munis ERP for Government ERP in 2016, CivicEngage for Citizen Engagement in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Shelby County Government is running and its propensity to invest more and deepen its relationship with Avenu Insights & Analytics , Moodle , Tyler Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Shelby County Government revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shelby County Government intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Shelby County Government Tech Stack and Enterprise Applications

Shelby County Government HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Avenu Insights & Analytics Legacy Avenu Banner Employee Administration Benefits Administration HCM n/a 2017 2018
In 2017, Shelby County Government implemented Avenu Banner Employee Administration to support Benefits Administration across county operations in Tennessee. The initiative was driven by an Avenu engagement focused on administrative automation and electronic filing to reduce manual processing in HR and benefits workflows. Avenu Banner Employee Administration was applied to employee administration functions consistent with Benefits Administration capabilities, including benefits enrollment workflow automation, employee record maintenance, and electronic filing of personnel documents. Configuration emphasized workflow orchestration, role-based access controls for HR staff, and operational reporting to align employee administration with county service processes. Operational coverage centered on county HR and administrative teams that underpin constituent-facing services in Shelby County, Tennessee. The use of Avenu Banner Employee Administration is inferred from Avenu's Banner Human Resources product and the vendor case study rather than being explicitly named on the cited vendor page, and the county testimonial reports improvements in staff experience and constituent service following the engagement.
Learning and Development HCM 2021 2021
Shelby County Government ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tyler Technologies Legacy Tyler Munis ERP Government ERP ERP Services and Operations n/a 2016 2016
In 2016, Shelby County Government implemented Tyler Munis ERP as its core Government ERP platform. Tyler Munis ERP is used across county finance operations, with Accounting Services staff recording payables and revenues, processing assets, and producing departmental reports as part of standard financial workflows. The implementation centers on accounting and asset management capabilities common to Government ERP systems, including accounts payable entry, revenue posting, fixed asset tracking, and departmental reporting. Operational notes indicate staff explicitly enter payables in Munis, enter all revenues in Munis, process assets through Munis, and place assets on Govdeals for disposition actions, reflecting an asset lifecycle and disposal workflow that intersects Munis transaction records. Operational governance has centralized transaction entry in the county Accounting Services function, with roles such as Accounting Services Specialist executing day to day payables, revenue, reporting, and asset processes. The deployment and workflow emphasize Munis as the authoritative ledger for finance and asset records, and departmental reporting is produced from Munis-managed financial data.
Government ERP ERP Services and Operations 2009 2010
Legal Practice Management ERP Services and Operations 2019 2019
Shelby County Government CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CivicPlus Legacy CivicEngage Citizen Engagement CRM n/a 2015 2015
In 2015, Shelby County Government implemented CivicEngage on its public website to provide a unified citizen-facing platform. CivicEngage, a CivicPlus application in the Citizen Engagement category, is positioned to support public communications and resident services across Shelby County web properties. The CivicEngage deployment emphasizes content management and citizen interaction capabilities, including website content publishing, event calendars, online forms, and service request workflows. The implementation uses template-driven pages and structured content types to standardize information across departments, and it leverages built-in notification and subscription features to maintain two-way communication with residents. CivicEngage is integrated into Shelby County’s public-facing site, operating as the front-end engagement layer for county departments, including communications, community services, and service delivery teams. Operational coverage focuses on countywide resident access to information and transactional services, with workflows designed to route requests and updates to the appropriate departmental staff. Governance for the CivicEngage rollout centers on editorial workflows and role-based publishing controls to manage multi-department content ownership and approval. CivicEngage supports Shelby County Government in the Citizen Engagement function by centralizing public content, enabling structured resident interactions, and formalizing content governance across the county.
Citizen Engagement CRM 2019 2019
Shelby County Government EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2014 2015
Shelby County Government ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
Remote Monitoring and Management ITSM 2021 2021
Shelby County Government TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Treasury Management TRM 2021 2021
Shelby County Government IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Servers, Storage and Networking IaaS 2010 2010
Shelby County Government CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Shelby County Government

First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts

Apps Being Evaluated by Shelby County Government Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shelby County Government IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shelby County Government digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Shelby County Government Technographics
Shelby County Government is a Government organization based in United States, with around 6270 employees and annual revenues of $1.50 billion.
Shelby County Government operates a diverse technology stack with applications such as Avenu Banner Employee Administration, Tyler Munis ERP and CivicEngage, covering areas like Benefits Administration, Government ERP and Citizen Engagement .
Shelby County Government has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Avenu Insights & Analytics, Tyler Technologies and CivicPlus.
Shelby County Government recently adopted applications including Moodle LMS in 2021, LogMeIn GoToMyPC in 2021 and GTreasury in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shelby County Government’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Shelby County Government’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shelby County Government technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.