AI Buyer Insights:

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● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

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Shellpoint Mortgage Services
Location
75 Beattie Pl #300,
Greenville, 29601, SC,
United States
Website
https://www.shellpointmtg.com/
Phone
1 800-365-7107
Artw industry
Banking and Financial Services
Employee
Revenue

Shellpoint Mortgage Services Technographics

Shellpoint Mortgage Services Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Shellpoint Mortgage Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Shellpoint Mortgage Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Shellpoint Mortgage Services has purchased the following applications: Sterling Background Check for BackGround Screening in 2020, Finastra Fusion Servicing Director for Loan Management in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Shellpoint Mortgage Services is running and its propensity to invest more and deepen its relationship with Sterling Talent Solutions , Finastra , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Shellpoint Mortgage Services revenues, which have grown to $4.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shellpoint Mortgage Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Shellpoint Mortgage Services Tech Stack and Enterprise Applications

Shellpoint Mortgage Services HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sterling Talent Solutions Legacy Sterling Background Check BackGround Screening HCM n/a 2020 2020
Shellpoint Mortgage Services ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Finastra ICE Mortgage Black Knight MSP Finastra Fusion Servicing Director Loan Management ERP Services and Operations n/a 2021 2021
In 2021, Shellpoint Mortgage Servicing implemented Finastra Fusion Servicing Director as its primary loan servicing system, categorized as Loan Management. The deployment replaced ICE Mortgage Black Knight MSP and centralized loan administration onto Finastra Fusion Servicing Director for servicing, customer contact, compliance, and reporting workflows. Finastra Fusion Servicing Director is licensed with source code access, enabling Shellpoint to develop system enhancements responsive to market events and client requirements. Implementation work focused on servicing modules for payment processing, forbearance workflow facilitation, borrower communications, and servicing lifecycle management, and Shellpoint introduced technology enhancements to deliver coronavirus related information and to make the forbearance application process more customer friendly. The Servicing Director deployment operates alongside ancillary systems that support various servicing processes and a proprietary data warehouse that provides internal data reporting capabilities. Operational coverage extended to servicing operations and the call center, which experienced elevated call volumes during March to May 2020 and subsequently stabilized, illustrating the interplay between servicing platform configuration and contact center workloads. Enterprise governance incorporated a multichannel compliance management system covering quality control, internal audit, vendor management, and compliance and litigation management, aligning policy and workflow controls with the Finastra platform. Holding the source code license shifted Shellpoint toward internal enhancement development and tighter change control between business, IT, and compliance teams.
Shellpoint Mortgage Services Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
Collaboration Collaboration 2022 2022
Shellpoint Mortgage Services CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Analytics CRM 2021 2021
Customer Experience CRM 2021 2021
Customer Experience CRM 2022 2022
Data Management Platform CRM 2021 2021
Marketing Analytics, Sales Analytics, Customer Support CRM 2021 2021
Marketing Automation CRM 2017 2017
Tag Management CRM 2021 2021
Shellpoint Mortgage Services TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Treasury Management TRM 2020 2020
Shellpoint Mortgage Services PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017
Shellpoint Mortgage Services IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2021 2021
Shellpoint Mortgage Services CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Shellpoint Mortgage Services

First Name Last Name Title Function Department Email Phone
Vice President Human Resources VP HR
Principal Human Resources Business Partner Director HR
Senior Human Resources Business Partner Manager HR
Recruiting Manager Manager HR
Show All Contacts

Apps Being Evaluated by Shellpoint Mortgage Services Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shellpoint Mortgage Services IT executives and key decision makers. This section highlights Shellpoint Mortgage Services's latest recorded technology evaluations, including Finastra Fusion Servicing Director for Loan Management on 2025-02-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shellpoint Mortgage Services digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-02-06 Shellpoint Mortgage Services Evaluated Finastra Finastra Fusion Servicing Director Loan Management ERP Services and Operations
FAQ - APPS RUN THE WORLD Shellpoint Mortgage Services Technographics
Shellpoint Mortgage Services is a Banking and Financial Services organization based in United States, with around 2500 employees and annual revenues of $4.10 billion.
Shellpoint Mortgage Services operates a diverse technology stack with applications such as Sterling Background Check, Finastra Fusion Servicing Director and Microsoft 365, covering areas like BackGround Screening, Loan Management and Collaboration.
Shellpoint Mortgage Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sterling Talent Solutions, Finastra and Microsoft.
Shellpoint Mortgage Services recently adopted applications including Slack Connect in 2022, FullStory in 2022 and Microsoft Azure Cloud Services in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shellpoint Mortgage Services’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Shellpoint Mortgage Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shellpoint Mortgage Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.