Shelter Insurance
1817 West Broadway,
Columbia, 65218, MO,
United States
Columbia, 65218, MO,
United States
1 180-074-5837
Insurance
Shelter Insurance Technographics
Shelter Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shelter Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Shelter Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shelter Insurance has purchased the following applications: Workday Financial Management for ERP Financial in 2013, Workday HCM for Core HR in 2013, Duck Creek Loss Control for Insurance Policy Administration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shelter Insurance is running and its propensity to invest more and deepen its relationship with Workday , Duck Creek Technologies , Bottomline Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shelter Insurance revenues, which have grown to $2.74 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shelter Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shelter Insurance Tech Stack and Enterprise Applications
Shelter Insurance ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | SAP ERP ECC 6.0 | Workday Financial Management | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013 Shelter Insurance implemented Workday Financial Management, moving core accounting and financial close processes into the cloud under the ERP Financial category. The deployment replaced an SAP ERP ECC 6.0 footprint for finance and established a single-system foundation that later enabled combined HR and financial workflows.
The Workday Financial Management implementation centralized general ledger, budgeting, and reporting capabilities, and Shelter built role-based reports for roughly 200 budget managers to drill into cost center spend by account and category. Workday Financial Management served as the authoritative financial ledger that supported self-service analysis, reduced dependence on external queries, and simplified reconciliation for the accounting organization.
Shelter subsequently deployed Workday Human Capital Management and Workday Prism Analytics, integrating HR processes with the financial ledger to unify data across payroll, recruiting, compensation, onboarding, absence, and time tracking. The HCM modules were configured so onboarding, recruiting, and compensation were tied together for new hires, with absence, time tracking, and payroll coming live shortly after, creating an operational platform spanning accounting, HR, payroll, and line managers across the company and its agent network.
Governance and process changes accompanied the technical rollout, replacing paper forms and multisignature routing with auditable, reportable workflows and an automated merit calculation process that prorates pay actions. Shelter reports improved data accuracy, faster distribution of numbers to management, and enhanced visibility for executives through dashboards and Prism Analytics, enabling finance and HR to surface detailed, drillable insights without reverting to multiple legacy query tools.
|
Shelter Insurance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2013 | 2018 |
In 2013, Shelter Insurance implemented Workday HCM for Core HR across its United States operations. The deployment covered core workforce administration for a 3,500-employee insurance company and centralized employee and contingent worker records, position management, and job profile control. The implementation explicitly supported contracting contingent workers and established processes for converting contingent workers into employees through Workday HCM configuration and business process modeling.
Configuration emphasis was placed on Core HR capabilities such as workforce administration, contingent worker lifecycle management, position and job data, and HR transaction workflows. Project activities included functional design and assistance in determining and implementing new features and enhancements in Workday HCM to support contracting, conversion approvals, and onboarding automation. Governance changes aligned HR and talent acquisition workflows to the new system, introducing defined approval steps and data governance for contingent-to-employee conversions.
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2013 | 2013 |
|
Shelter Insurance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Loss Control | Insurance Policy Administration | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Shelter Insurance implemented Duck Creek Loss Control. The deployment centralized loss control workflows and survey management under the Insurance Policy Administration category to support underwriting, field inspection, and quality assurance functions.
The implementation configured automated survey and task assignment through configurable rules and workflows, digital capture of field notes and inspection images to remove manual re-entry, and standardized recommendation letter creation and follow-up. Duck Creek Loss Control modules for survey management, task orchestration, and recommendation tracking were configured to enforce consistent follow-up, compliance checks, and quality assurance workflows.
The system was integrated with Shelter Insurance core systems and third-party vendors to enable centralized data sharing, advanced reporting, and cross-functional collaboration across underwriting, loss control, and vendor management teams. Centralizing risk data improved visibility into request statuses and task completion, enabling better oversight of account-level risk information and team performance.
Governance changes consolidated risk data stewardship and introduced rules-based assignment to reduce manual administrative burden and error risk. Reported impacts included improved operational efficiency allowing servicing and surveying more accounts, stronger collaboration between internal teams and external vendors, and an improved customer experience through simplified recommendation follow-up and quality assurance. Shelter noted the system is highly intuitive and that the RCT team provided responsive support.
|
|
|
|
|
Legal Time and Billing | ERP Services and Operations |
|
2019 | 2019 |
|
Shelter Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Shelter Insurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2025 | 2025 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
Shelter Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
Shelter Insurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
Shelter Insurance TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2025 | 2025 |
|
Shelter Insurance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
Shelter Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
Shelter Insurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
DDoS Protection | CyberSecurity |
|
2018 | 2018 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Shelter Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Vice President, Human Resources | VP | HR | |
|
|
|
Vice President of Human Resources | VP | HR | |
|
|
|
Manager of Talent Acquisition | Manager | HR | |
|
|
|
Management and Human Resources Training Manager | Manager | HR | |
|
|
|
Analytic and Business Intelligence Analyst | Manager | IT | |
|
|
|
Director of IT Services | Director | IT | |
|
|
|
Vice President of Information Services | VP | IT | |
|
|
|
Recruiting Manager | Manager | HR | |
|
|
|
Recruiting Manager | Manager | HR | |
|
|
|
Agency Recruiting Specialist | Manager | HR | |
|
|
|
Governance, Risk & Compliance, GRC | Director | Operations | |
|
|
|
Agent - Multiline Property, Casualty & Risk Management | Non Manager | Risk | |
|
|
|
Senior Corporate Counsel | Director | Operations | |
|
|
|
IT Computer Operations Manager | Director | Operations | |
|
Apps Being Evaluated by Shelter Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shelter Insurance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shelter Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Shelter Insurance Technographics
Shelter Insurance is a Insurance organization based in United States,
with around 3500 employees and annual revenues of $2.74 billion.
Shelter Insurance operates a diverse technology stack with applications such as
Workday Financial Management, Workday HCM and Duck Creek Loss Control,
covering areas like ERP Financial, Core HR and Insurance Policy Administration.
Shelter Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday and Duck Creek Technologies.
Shelter Insurance recently adopted applications including
Box AI in 2025, Shift Claims Fraud Detection in 2025 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shelter Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shelter Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shelter Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.