List of Duck Creek Loss Control Customers
Duck Creek Technologies
100 Summer St 8th Floor Suite #801,
Boston, 2210, MA,
United States
Boston, 2210, MA,
United States
1 833-798-7789
Professional Services
1700
$357M
Since 2010, our global team of researchers has been studying Duck Creek Loss Control customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Duck Creek Loss Control for Insurance Policy Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Duck Creek Loss Control for Insurance Policy Administration include: Shelter Insurance, a United States based Insurance organisation with 3500 employees and revenues of $2.74 billion, Skyward Specialty Insurance, a United States based Insurance organisation with 580 employees and revenues of $1.15 billion, West Bend Insurance, a United States based Insurance organisation with 1600 employees and revenues of $380.0 million, Society Insurance, a United States based Insurance organisation with 350 employees and revenues of $85.0 million and many others.
Contact us if you need a completed and verified list of companies using Duck Creek Loss Control, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Duck Creek Loss Control customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Shelter Insurance | Insurance | 3500 | $2.7B | United States | Duck Creek Technologies | Duck Creek Loss Control | Insurance Policy Administration | 2020 | n/a |
In 2020, Shelter Insurance implemented Duck Creek Loss Control. The deployment centralized loss control workflows and survey management under the Insurance Policy Administration category to support underwriting, field inspection, and quality assurance functions.
The implementation configured automated survey and task assignment through configurable rules and workflows, digital capture of field notes and inspection images to remove manual re-entry, and standardized recommendation letter creation and follow-up. Duck Creek Loss Control modules for survey management, task orchestration, and recommendation tracking were configured to enforce consistent follow-up, compliance checks, and quality assurance workflows.
The system was integrated with Shelter Insurance core systems and third-party vendors to enable centralized data sharing, advanced reporting, and cross-functional collaboration across underwriting, loss control, and vendor management teams. Centralizing risk data improved visibility into request statuses and task completion, enabling better oversight of account-level risk information and team performance.
Governance changes consolidated risk data stewardship and introduced rules-based assignment to reduce manual administrative burden and error risk. Reported impacts included improved operational efficiency allowing servicing and surveying more accounts, stronger collaboration between internal teams and external vendors, and an improved customer experience through simplified recommendation follow-up and quality assurance. Shelter noted the system is highly intuitive and that the RCT team provided responsive support.
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Skyward Specialty Insurance | Insurance | 580 | $1.1B | United States | Duck Creek Technologies | Duck Creek Loss Control | Insurance Policy Administration | 2021 | n/a |
In 2021, Skyward Specialty Insurance implemented Duck Creek Loss Control in the Insurance Policy Administration category to strengthen loss control operations and support underwriting decision making. Skyward Specialty Insurance implemented Duck Creek Loss Control in the Insurance Policy Administration category to centralize loss control workflows and risk data across the organization, aligning the application with loss ratio and customer satisfaction objectives.
The deployment focused on standard loss control functional capabilities, including workflow automation for task assignment, conducting surveys, and automated generation of reports and recommendation letters. Duck Creek Loss Control was configured to scale loss control services and improve underwriting capabilities by standardizing inspection and survey processes and by instrumenting operational workflows that reduce manual handoffs.
A core implementation element was centralizing risk data from vendors into Duck Creek Loss Control to improve data integrity and compliance, enabling enhanced real time risk data visibility across departments. Operational coverage explicitly included loss control, underwriting, and data management teams, with the platform providing a single risk data repository to inform cross functional decision making and to support claims frequency reduction efforts.
Governance changes emphasized workflow ownership and process orchestration within loss control, with automation driving task routing and standardized report outputs. Outcomes reported by the company include significant improvements in financial KPIs, including combined and loss ratios, reduced claims frequency and operational expenses, and improved operational efficiencies. As stated by John Greco VP Loss Control at Skyward Specialty Insurance, Since we moved to Duck Creek Loss Control things have been running faster & better, and any updates or patches are done in basically real time.
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Society Insurance | Insurance | 350 | $85M | United States | Duck Creek Technologies | Duck Creek Loss Control | Insurance Policy Administration | 2022 | n/a |
In 2022 Society Insurance implemented Duck Creek Loss Control to centralize loss control and risk management activities within its Insurance Policy Administration landscape, explicitly linking loss control workflows to underwriting and actuarial decisioning. The implementation targeted operational consolidation across Loss Control, Underwriting, and Actuarial functions for Society Insurance operations spanning Wisconsin, Illinois, Indiana, Iowa, Minnesota, Tennessee, Colorado, Georgia, and Texas, and aligned the Duck Creek Loss Control application with the insurer's field inspection and servicing workflows.
The deployment focused on re-engineering manual processes into rule based workflow automations, deploying modules for loss control task assignment and management, inspection capture and documentation, automated recommendation letter creation, and configurable loss control surveys and service plans. Duck Creek Loss Control was configured to support inspection image and notes capture, structured survey instruments to measure customer satisfaction, and templated recommendation workflows to reduce administrative rework and standardize risk improvement follow ups.
Integration work connected Duck Creek Loss Control to core policy and underwriting systems to improve cross department data integrity and eliminate duplicate records appearing across Loss Control, Underwriting, and Actuarial teams. The integration also enabled consolidated reporting of policyholder risk status and the status of assigned loss control tasks, providing a single source for loss control metrics and trend analysis within the Insurance Policy Administration environment.
Governance changes included redesigned account selection rules to prioritize high risk accounts for servicing, role based task assignment for loss control staff, and management reporting to demonstrate program value. The implementation delivered improved visibility into policyholder risks and task status, increased customer survey response rates from 10% to 33%, and supported customized service plans that contributed to improved service levels and customer satisfaction, as observed by Director of Risk Control Michael Rosenau who noted field productivity benefits were only the tip of the iceberg.
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Insurance | 1600 | $380M | United States | Duck Creek Technologies | Duck Creek Loss Control | Insurance Policy Administration | 2024 | n/a |
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FAQ - APPS RUN THE WORLD Duck Creek Loss Control Coverage
Duck Creek Loss Control is a Insurance Policy Administration solution from Duck Creek Technologies.
Companies worldwide use Duck Creek Loss Control, from small firms to large enterprises across 21+ industries.
Organizations such as Shelter Insurance, Skyward Specialty Insurance, West Bend Insurance and Society Insurance are recorded users of
Duck Creek Loss Control for Insurance Policy Administration.
Companies using Duck Creek Loss Control are most concentrated in Insurance, with adoption spanning over 21 industries.
Companies using Duck Creek Loss Control are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Duck Creek Loss Control across Americas, EMEA, and APAC.
Companies using Duck Creek Loss Control range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.
Customers of Duck Creek Loss Control include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Duck Creek Loss Control customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Policy Administration.