Sheraton Hotels & Resorts Thailand
2 Charoen Krung Road Soi 30 (Captain Bush Lane),Siphya, Bangrak,
Bangkok, 10500,
Thailand
Bangkok, 10500,
Thailand
66 2266 0123
Leisure and Hospitality
Sheraton Hotels & Resorts Thailand Technographics
Sheraton Hotels & Resorts Thailand Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sheraton Hotels & Resorts Thailand and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Sheraton Hotels & Resorts Thailand employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sheraton Hotels & Resorts Thailand has purchased the following applications: SAP Concur Expense for Expense Management in 2014, Orisoft HCM for Core HR in 2014, MicroStrategy ONE Analytics for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sheraton Hotels & Resorts Thailand is running and its propensity to invest more and deepen its relationship with SAP , Orisoft Technology Berhad , MicroStrategy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sheraton Hotels & Resorts Thailand revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sheraton Hotels & Resorts Thailand intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sheraton Hotels & Resorts Thailand Tech Stack and Enterprise Applications
Sheraton Hotels & Resorts Thailand ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2014 | 2014 |
In 2014, Sheraton Hotels & Resorts Thailand deployed SAP Concur Expense to centralize Expense Management for finance and travel operations. The rollout targeted support for the VP CRM and Digital Intelligence and the VP Finance, provisioning expense workflows for a department of more than 65 staff.
SAP Concur Expense was used to manage core expense reporting and T&E reconciliation capabilities, including preparation and reconciliation of travel and entertainment reports. Operational capabilities implemented included P-card reconciliation, SAP spend maintenance, international and domestic travel expense processing, and coordination of meeting-related expenses for quarterly global meetings. The implementation supported event logistics tasks such as video conferencing setup across multiple time zones and WebEx technical configuration, and included regular preparation of presentation materials for those meetings.
Integration points centered on spend reconciliation and posting, with SAP Concur Expense used alongside SAP for maintaining P-card and general spend records, enabling end to end expense data flow between Concur and SAP financial records. The environment handled consolidated T&E reporting activity covering over $250,000 in expenses as part of routine reconciliation and reporting cycles.
Governance and operational workflows emphasized centralized expense report preparation, P-card to SAP reconciliation processes, travel booking and expense submission procedures, and administrative onboarding support tied to expense access. New hire provisioning tasks included workspace planning, system logins, facility badges and orientation, ensuring users were enabled to submit and reconcile expenses within SAP Concur Expense.
|
Sheraton Hotels & Resorts Thailand HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Orisoft Technology Berhad | Legacy | Orisoft HCM | Core HR | HCM | n/a | 2014 | 2018 |
In 2014 Sheraton Hotels & Resorts Thailand implemented Orisoft HCM. The deployment of Orisoft HCM from Orisoft Technology Berhad functions as the property group’s Core HR application for its Thailand operations and is listed on the vendor customer roster.
Orisoft HCM was configured to provide standard Core HR capabilities including employee master data management, organizational structure and position control, payroll-ready personnel records, time and attendance and leave management, benefits administration, and HR reporting and analytics. The implementation included workflow-enabled HR processes for hiring, onboarding, role changes, and separations, with role-based access controls and audit logging to support operational HR administration.
Operational coverage focused on HR and payroll administration across Sheraton Hotels & Resorts Thailand, supporting HR administrators, line managers, and payroll clerks with centralized employee records and standardized process flows. Governance was established through centralized HR administration, user access segmentation, and formalized transactional workflows to ensure consistent personnel lifecycle handling and regulatory alignment within the Thailand context.
|
Sheraton Hotels & Resorts Thailand Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015, Sheraton Hotels & Resorts Thailand deployed MicroStrategy ONE Analytics in an Analytics and BI program to centralize executive reporting and performance monitoring across the company. The implementation supported weekly, monthly and quarterly communication of key business performance metrics and performance gap analyses for executive level review, with explicit focus on channel mix, market segment and market performance metrics.
MicroStrategy ONE Analytics was configured to deliver executive level reports and dashboards, descriptive analytics workflows, and automated reporting. Functional capabilities implemented included dashboard development, report automation, statistical and trend analyses for forecasting targets, and presentation-ready reporting used for executive review and strategic planning.
The project extracted data from multiple sources and systems and integrated Adobe Analytics Site Catalyst and Discover reports for consumption inside MicroStrategy across the enterprise. Workstreams included data warehousing and multiple Data Warehouse Channel Data Quality Improvement projects executed in a fast track environment, coordinating onshore and offshore external vendors for data correction and enrichment.
Governance and process changes centered on establishing a single source of truth for critical reporting, standardizing models and processes used to generate annual targets and forecasts, and directing a dashboard development and report automation team. Project management emphasized integration, testing and staged rollout of dashboards and automated reports to ensure repeatability and data accuracy.
The implementation positioned MicroStrategy ONE Analytics as the single source of truth, produced insightful and actionable executive level reports and dashboards, and moved data warehouse accuracy higher through targeted quality improvement initiatives. Forecasting and strategic planning workflows were streamlined by applying statistical and trend analyses and by centralizing reporting and analytics for business owners and executives.
|
Sheraton Hotels & Resorts Thailand CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2012 | 2012 |
|
Sheraton Hotels & Resorts Thailand ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2001 | 2001 |
|
Sheraton Hotels & Resorts Thailand IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Sheraton Hotels & Resorts Thailand
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Associate Director, Business Intelligence & Analytics | Director | IT | |
|
|
|
Director Global Enterprise Applications and Business Intelligence | Director | IT | |
|
|
|
VP, CRM, Loyalty and Business Intelligence System | VP | IT | |
|
|
|
Chief Exec. Officer and Director | Director | Finance | |
|
|
|
Chief Financial Officer and Exec. VP | CXO | Finance | |
|
|
|
Chief Information Officer and Exec. VP | CXO | IT | |
|
|
|
Director of Finance | Director | Finance | |
|
|
|
Director of Finance | Director | Finance | |
|
|
|
Director of Finance | Director | Finance | |
|
|
|
Purchasing Manager | Manager | Procurement | |
|
|
|
Director of Finance & Accounting | Director | Finance | |
|
|
|
Director of Finance | Director | Finance | |
|
|
|
Purchasing Manager | Manager | Procurement | |
|
|
|
Director of Information Technology | Director | IT | |
|
|
|
Director of Human Resources | Director | HR | |
|
|
|
Area Director Human Resources | Director | HR | |
|
|
|
Director of Human Resources | Director | HR | |
|
|
|
Director Financial Planning & Analysis | Director | Finance | |
|
|
|
Regional Director of Finance, Thailand Vietnam & Cambodia | Director | Finance | |
|
Apps Being Evaluated by Sheraton Hotels & Resorts Thailand Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sheraton Hotels & Resorts Thailand IT executives and key decision makers. This section highlights Sheraton Hotels & Resorts Thailand's latest recorded technology evaluations, including Oracle PeopleSoft HCM for Core HR on 2025-07-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sheraton Hotels & Resorts Thailand digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-17 | Sheraton Hotels & Resorts Thailand | Evaluated | Oracle | Oracle PeopleSoft HCM | Core HR | HCM |
FAQ - APPS RUN THE WORLD Sheraton Hotels & Resorts Thailand Technographics
Sheraton Hotels & Resorts Thailand is a Leisure and Hospitality organization based in Thailand,
with around 400 employees and annual revenues of $50.0 million.
Sheraton Hotels & Resorts Thailand operates a diverse technology stack with applications such as
SAP Concur Expense, Orisoft HCM and MicroStrategy ONE Analytics,
covering areas like Expense Management, Core HR and Analytics and BI.
Sheraton Hotels & Resorts Thailand has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Orisoft Technology Berhad and MicroStrategy.
Sheraton Hotels & Resorts Thailand recently adopted applications including
Amazon EC2 in 2019, Amazon CloudFront in 2017 and MicroStrategy ONE Analytics in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sheraton Hotels & Resorts Thailand’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sheraton Hotels & Resorts Thailand’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sheraton Hotels & Resorts Thailand technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.