Glastonbury, 6033, CT,
United States
Shoptech Industrial Software Corporation Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Shoptech Industrial Software Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 219 Shoptech Industrial Software Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shoptech Industrial Software Corporation has purchased the following applications: Appinium LearnTrac for Learning and Development in 2015, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shoptech Industrial Software Corporation is running and its propensity to invest more and deepen its relationship with Appinium , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shoptech Industrial Software Corporation revenues, which have grown to $37.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shoptech Industrial Software Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Appinium | Legacy | Appinium LearnTrac | Learning and Development | HCM | n/a | 2015 | 2015 |
In 2015, Shoptech Industrial Software Corporation implemented Appinium LearnTrac. Initial adoption grew out of an earlier deployment of Appinium ViewTrac to provide a native video player inside Shoptech's Salesforce customer community, and LearnTrac was added to provide an integrated LMS component to that same community.
Appinium LearnTrac was configured as the Learning Management component of the customer portal, combining course management, user enrollment, structured onboarding workflows, and completion tracking with video assets delivered through ViewTrac. The implementation emphasized video-enabled learning and course delivery tied to community authentication and user profiles, aligning with standard Learning Management functional workflows for customer education and employee onboarding.
Integration with the Salesforce customer community is central to the architecture, enabling customers to access training and to onboard new employees within the community portal. Business functions impacted include customer education and onboarding, and Shoptech reported vendor support and responsiveness as first class. Shoptech described the combined ViewTrac and Appinium LearnTrac deployment as delivering the best experience for customers to receive education and on boarding for new employees, and recommended both products.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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