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Shoptech Industrial Software Corporation Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Appinium Legacy Appinium LearnTrac Learning and Development HCM n/a 2015 2015
In 2015, Shoptech Industrial Software Corporation implemented Appinium LearnTrac. Initial adoption grew out of an earlier deployment of Appinium ViewTrac to provide a native video player inside Shoptech's Salesforce customer community, and LearnTrac was added to provide an integrated LMS component to that same community. Appinium LearnTrac was configured as the Learning Management component of the customer portal, combining course management, user enrollment, structured onboarding workflows, and completion tracking with video assets delivered through ViewTrac. The implementation emphasized video-enabled learning and course delivery tied to community authentication and user profiles, aligning with standard Learning Management functional workflows for customer education and employee onboarding. Integration with the Salesforce customer community is central to the architecture, enabling customers to access training and to onboard new employees within the community portal. Business functions impacted include customer education and onboarding, and Shoptech reported vendor support and responsiveness as first class. Shoptech described the combined ViewTrac and Appinium LearnTrac deployment as delivering the best experience for customers to receive education and on boarding for new employees, and recommended both products.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Shoptech Industrial Software Corporation
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Shoptech Industrial Software Corporation Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Shoptech Industrial Software Corporation Technographics

Shoptech Industrial Software Corporation is a Professional Services organization based in United States, with around 219 employees and annual revenues of $37.0 million.

Shoptech Industrial Software Corporation operates a diverse technology stack with applications such as Appinium LearnTrac, Salesforce Chat (formerly Salesforce Live Agent) and Microsoft 365, covering areas like Learning and Development, Chatbots and Conversational AI and Collaboration.

Shoptech Industrial Software Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Appinium, Salesforce and Microsoft.

Shoptech Industrial Software Corporation recently adopted applications including Hubspot Marketing Automation in 2021, Salesforce Pardot in 2021 and Google Cloud Platform (GCP) in 2021, highlighting its ongoing modernization strategy.

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Our research team continuously updates Shoptech Industrial Software Corporation’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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