Shutterfly
10 Almaden Blvd,
San Jose, 95113,
United States
San Jose, 95113,
United States
1 877-300-9256
Professional Services
Shutterfly Technographics
Shutterfly Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shutterfly and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7500 Shutterfly employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shutterfly has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, Workday Benefits for Benefits Administration in 2010, SAP Concur Travel for Travel Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shutterfly is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shutterfly revenues, which have grown to $2.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shutterfly intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shutterfly Tech Stack and Enterprise Applications
Shutterfly ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2015 | 2018 |
In 2015, Shutterfly implemented Oracle E-Business Suite R12 to support ERP Financial and integrated supply chain business functions. The engagement is described as an Oracle Apps ERP re implementation with a focus on SCM modules and end to end order processing, and Oracle E-Business Suite is the primary application platform for accounting and operational workflows.
Implementation scope centered on Supply Chain Management functional modules, with the functional lead role covering Order Management and Shipping, Quality, and Warehouse Management System modules. Work included design and configuration activities for a Configure to Order CTO process, mapping CTO requirements into Order Management, and aligning shipping workflows with WMS for fulfillment sequencing and quality inspection handoffs.
Integration work emphasized retail orders integration into the Oracle E-Business Suite order to cash lifecycle, tying retail order feeds into Order Management and inventory availability checks in WMS, while Quality transactions were incorporated into receiving and shipping processes. Operational coverage spanned order management, warehouse operations, quality control, inventory management, and finance processes that interact with ERP Financial ledgers and transactional posting.
Governance and delivery were executed from a functional lead perspective, including solution design, configuration specifications, business process mapping, test case development, and implementation level cutover and stabilization activities. The program narrative highlights ongoing design and implementation of CTO and retail order integration as part of the R12 rollout and operational handover to process owners and support teams.
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ERP Financial | ERP |
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2015 | 2015 |
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ERP Financial | ERP |
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2018 | 2019 |
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Expense Management | ERP |
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2015 | 2015 |
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Shutterfly HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2010 | 2010 |
In 2010, Shutterfly implemented Workday Benefits as part of its Workday HRMS deployment, using Workday Benefits for Benefits Administration to centralize employee benefits enrollment and eligibility management across the enterprise. The implementation positioned Workday Benefits as the primary Benefits Administration application supporting HR and payroll business functions at Shutterfly.
The deployment encompassed Core HR, Benefits, Compensation, Performance Management, and Self-Service modules within the Workday HRMS stack. Workday Benefits was configured for enrollment windows, eligibility rules, life event processing, dependent and coverage tier management, and self-service employee enrollment workflows, aligning benefits administration processes with HR recordkeeping and compensation data.
Integrations were established between Workday and Jobvite ATS, external benefits providers, and ADP payroll, enabling hire and termination feeds, benefits election transmission, and payroll deduction exchanges. The architecture relied on Workday cloud SaaS as the system of record, with secure interfaces to provider feeds and payroll to synchronize employee master data, enrollment transactions, and deduction mappings.
Operational ownership and governance centered on HRIS and HR operations teams, with cross-functional coverage including HR, Payroll, Talent Acquisition, and benefits administration. Governance practices emphasized data stewardship, change control for enrollment rules, and workflow orchestration for open enrollment and life event processing, with ongoing support and maintenance of Workday Benefits as part of Shutterfly’s broader HRMS environment.
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Compensation Management | HCM |
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2010 | 2010 |
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Core HR | HCM |
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2010 | 2010 |
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Core HR | HCM |
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2014 | 2014 |
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Learning and Development | HCM |
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2015 | 2018 |
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Payroll | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2010 | 2010 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Workforce Analytics | HCM |
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2022 | 2022 |
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Shutterfly ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020 Shutterfly implemented SAP Concur Travel as its Travel Management platform to centralize corporate travel booking, policy enforcement, and expense reconciliation. The deployment followed a cloud SaaS model and was positioned to support corporate travel workflows for the United States operations of Shutterfly, a professional services company with approximately 7,500 employees.
SAP Concur Travel was configured to provide core Travel Management capabilities including travel booking and itinerary management, policy controls and automated approval routing, and transaction export for accounting reconciliation. The configuration emphasized capture of travel transaction data and structured export of ledger entries, enabling finance teams to reconcile travel spend against accounting records.
Operational integrations included ledger reconciliation workflows executed through QuickBooks, with reconciliations and ledger entries reviewed in Concur and QuickBooks as part of monthly and quarterly finance processes. Human resources maintained payroll and employee master data in ADP HRIS and continued weekly payroll processes for an assigned employee population, while benefits administration file feeds to insurance carriers were maintained separately by HR. Governance responsibilities rested with finance and HR, which coordinated approval workflows, reconciliations through SAP Concur Travel and QuickBooks, and ongoing policy enforcement across travel and expense processes.
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Shutterfly Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2012 | 2018 |
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Shutterfly Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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Document Management | Content Management |
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2013 | 2014 |
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Document Management | Content Management |
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2013 | 2013 |
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Shutterfly CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Social Media Management | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2021 | 2021 |
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Shutterfly ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Shutterfly PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2017 | 2017 |
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Shutterfly IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse Appliance | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Shutterfly
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, Human Resources | VP | HR | |
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Director of Talent Management | Director | HR | |
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Head of Total Rewards | Director | HR | |
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SVP & Chief Human Resources Officer | CXO | HR | |
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Vice President, Data Analytics | VP | IT | |
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Senior Product Manager, Data and Analytics | Manager | IT | |
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VP, Customer Analytics | VP | Customer Service | |
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CFO | CXO | Finance | |
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Vice President, Investor Relations and Treasury | VP | Treasury | |
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VP, Chief Accounting Officer | CXO | Finance | |
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Vice President, Internet Operations & IT | VP | IT | |
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Head of Indirect Procurement | Director | Procurement | |
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Accounting Manager | Manager | Finance | |
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Director Finance | Director | Finance | |
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Director Internal Audit | Director | Finance | |
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Payroll Manager | Manager | Finance | |
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Vice President of Supply Chain | VP | Supply Chain | |
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Senior Director, Supply Chain | Director | Supply Chain | |
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Senior Manager, SBS Procurement | Manager | Procurement | |
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Senior Vice President and Chief Financial Officer | CXO | Finance | |
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Tax Director | Director | Finance | |
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Chief Information Officer | CXO | IT | |
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Head of Total Rewards | Director | HR | |
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Head of Talent Acquisition | Director | HR | |
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HRIS Manager | Manager | HR | |
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Senior Manager, Employee Communications | Manager | HR | |
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Chief Financial Officer, SVP | CXO | Finance | |
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VP Finance | VP | Finance | |
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Senior Accounts Payable Manager | Manager | Finance | |
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Senior Director, Corporate Controller | Director | Finance | |
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Senior Vice President and Chief Financial Officer | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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Salesforce Administrator | Manager | Marketing | |
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Sr. Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Chief Marketing Officer | CXO | Marketing | |
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VP of Performance Marketing | VP | Marketing | |
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Director Marketing | Director | Marketing | |
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Director of Marketing & Product at BorrowLenses | Director | Marketing | |
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Director, Marketing Operations | Director | Marketing | |
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Director Integrated Marketing | Director | Marketing | |
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Director, Email Marketing (Cross Brand) | Director | Marketing | |
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Apps Being Evaluated by Shutterfly Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shutterfly IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shutterfly digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Shutterfly Technographics
Shutterfly is a Professional Services organization based in United States,
with around 7500 employees and annual revenues of $2.20 billion.
Shutterfly operates a diverse technology stack with applications such as
Oracle E-Business Suite, Workday Benefits and SAP Concur Travel,
covering areas like ERP Financial, Benefits Administration and Travel Management.
Shutterfly has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and SAP.
Shutterfly recently adopted applications including
DocuSign eSignature in 2023, Crunchr People Analytics in 2022 and Jobvite in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shutterfly’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shutterfly’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shutterfly technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.