Cincinnati, 45240, OH,
United States
SigmaTEK Systems Technographics
SigmaTEK Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SigmaTEK Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 SigmaTEK Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SigmaTEK Systems has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Zendesk Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SigmaTEK Systems is running and its propensity to invest more and deepen its relationship with Intuit , Oracle , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SigmaTEK Systems revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SigmaTEK Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SigmaTEK Systems Tech Stack and Enterprise Applications
SigmaTEK Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2013 | 2013 |
In 2013, SigmaTEK Systems implemented Intuit Quickbooks Enterprise to consolidate core financial operations. The deployment targeted ERP Financial functions for the companys US finance and accounting organization, supporting transactional accounting, month end close, and management reporting for a 200 employee professional services firm generating about 30,000,000 in revenue.
Configuration work focused on Intuit Quickbooks Enterprise general ledger, accounts payable, accounts receivable, cash management, and financial reporting modules, with an emphasis on chart of accounts standardization and configured accounting periods. Standard ERP Financial workflows such as order to cash invoicing and payables processing were instrumented to support recurring close activities and statutory reporting, and reporting templates were provisioned for finance and executive consumption.
Operational coverage encompassed the finance and accounting departments in the United States, with user roles and permissions organized to enforce segregation of duties and control access to financial modules. QuickBooks experience was designated as a hiring and staffing preference to ensure ongoing operational readiness and adherence to finance governance and process controls.
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ERP Financial | ERP |
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2018 | 2018 |
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SigmaTEK Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, SigmaTEK Systems deployed Zendesk Chat on its public website, adopting a Chatbots and Conversational AI solution to support customer service and pre-sales engagement. Zendesk Chat is embedded as an on-site chat widget that provides live chat, proactive messaging triggers, canned responses, and agent routing, aligning the application to web-facing support workflows and lead capture functions.
Operationally, conversations are handled through the Zendesk Chat console by the customer support team, with chat rules and routing configured inside the application to direct inquiries to available agents. The implementation centers Zendesk Chat as SigmaTEK Systems Zendesk Chat Chatbots and Conversational AI touchpoint for real-time customer engagement on the website, and it is managed as part of the companys web support operations.
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SigmaTEK Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, SigmaTEK Systems implemented Microsoft 365 to provide Collaboration across the organization. The Microsoft 365 deployment is referenced on their public website and operated as a cloud SaaS tenant to centralize email, file access, and team communication. The rollout targeted the company's professional services teams and corporate functions across the United States. The implementation configured Collaboration capabilities typical of Microsoft 365, including Exchange Online email, SharePoint Online intranet and document libraries, OneDrive for Business file sync, Microsoft Teams for meetings and chat, and Office desktop applications for document authoring. Administrative practices emphasize centralized tenant administration, role based provisioning, and governance controls for information access and retention. SigmaTEK Systems Microsoft 365 Collaboration supports business functions such as client communication, project documentation, and internal knowledge management.
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SigmaTEK Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics, Lead Generation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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SigmaTEK Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at SigmaTEK Systems
Apps Being Evaluated by SigmaTEK Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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