Silmaasema
Silmaasema Technographics
Silmaasema Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Silmaasema and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Silmaasema employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Silmaasema has purchased the following applications: Klarna Payments for Payment Processing in 2020, Giosg Live Chat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Silmaasema is running and its propensity to invest more and deepen its relationship with Klarna , Giosg , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Silmaasema revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Silmaasema intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Silmaasema Tech Stack and Enterprise Applications
Silmaasema ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klarna | Legacy | Klarna Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Silmaasema implemented Klarna Payments on its website to centralize online Payment Processing for customer billing and retail transactions. The deployment embedded Klarna Payments into the public web storefront and checkout flows, aligning the companys online payment capture with Payment Processing workflows and supporting card and alternative payment methods through Klarna Payments.
The implementation used client and server integration patterns common to Payment Processing, employing hosted payment components and client-side integration to tokenize payment credentials and execute authorization and capture flows. Operational ownership spans web development and payments operations, with the integration scoped to the ecommerce checkout and online appointment billing touchpoints, and governance focused on payment authorization, settlement flows, and reconciliation processes.
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Silmaasema AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Giosg | Legacy | Giosg Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Silmaasema implemented Giosg Live Chat on its public website. Silmaasema deployed Giosg Live Chat, a Chatbots and Conversational AI application, to provide live visitor engagement and to support patient service intake on appointment and information pages.
The implementation centered on a web embedded chat widget paired with an operator console accessed by patient service staff. Functional modules implemented include real time live chat, agent routing, session transcript capture, proactive chat triggers and basic conversational automation consistent with Chatbots and Conversational AI solutions. Operational coverage targeted the website channel and patient services workflows, with governance focused on aligning chat handling to existing patient communication protocols and scheduling of service desk staff.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Silmaasema Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Silmaasema implemented Microsoft 365 as its Collaboration solution. The deployment established a cloud hosted Microsoft 365 tenant to provide unified email, real time communication, and document collaboration for the organization’s healthcare operations.
Configuration emphasized core Microsoft 365 capabilities, including Exchange Online for enterprise email, Microsoft Teams for synchronous communication and meetings, SharePoint and OneDrive for document management and team workspace collaboration, and centralized admin controls for user provisioning and role based access. The implementation aligned collaboration workflows with clinical support, administrative functions, and corporate communications to standardize file sharing, meeting orchestration, and group collaboration across employee teams.
Microsoft 365 is surfaced on their public website as part of the rollout, indicating tenant level services are used to support external facing content or embedded collaboration components. Governance focused on tenant administration, user lifecycle management, role based permissions, and compliance configuration to meet healthcare operational requirements, with phased provisioning across departments and centralized IT oversight.
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Silmaasema eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Silmaasema CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Silmaasema PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Silmaasema IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Silmaasema CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Silmaasema
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Silmaasema Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Silmaasema IT executives and key decision makers. This section highlights Silmaasema's latest recorded technology evaluations, including Oracle OPERA Cloud PMS for Hotel Property Management on 2026-10-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Silmaasema digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-10-15 | Silmaasema | Evaluated | Oracle | Oracle OPERA Cloud PMS | Hotel Property Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Silmaasema Technographics
Silmaasema is a Healthcare organization based in Finland,
with around 1200 employees and annual revenues of $250.0 million.
Silmaasema operates a diverse technology stack with applications such as
Klarna Payments, Giosg Live Chat and Microsoft 365,
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Silmaasema has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Klarna, Giosg and Microsoft.
Silmaasema recently adopted applications including
Cloudflare CDN in 2022, Microsoft Entra ID (formerly Azure Active Directory) in 2022 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Silmaasema’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Silmaasema’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Silmaasema technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.