Reading, RG8 9AQ,
United Kingdom
Simplehuman UK Technographics
Simplehuman UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Simplehuman UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 43 Simplehuman UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Simplehuman UK has purchased the following applications: Apple Pay for Payment Processing in 2021, Zendesk Chat for Chatbots and Conversational AI in 2021, SnapData for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Simplehuman UK is running and its propensity to invest more and deepen its relationship with Apple , Zendesk , SnapFulfil or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Simplehuman UK revenues, which have grown to $31.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Simplehuman UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Simplehuman UK Tech Stack and Enterprise Applications
Simplehuman UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021 Simplehuman UK implemented Apple Pay as a Payment Processing option on its consumer ecommerce website. Apple Pay was added to the website checkout to enable device based payment flows for customers on Apple devices.
The implementation integrated Apple Pay web payment APIs into the site checkout, configuring merchant validation and payment session handling to accept tokenized card payments and one touch checkout. Functional capabilities implemented include a visible Apple Pay payment button in the cart and checkout path, client side payment authorization, and server side handling of payment tokens for settlement.
Operational scope was the Simplehuman UK online store, impacting ecommerce, payments acceptance, and customer support workflows tied to order payment status. Governance focused on merchant account configuration and card network merchant validation processes required to maintain Apple Pay acceptance and secure token based transaction handling.
|
Simplehuman UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Simplehuman UK deployed Zendesk Chat on its website. Zendesk Chat, a Chatbots and Conversational AI solution, is implemented to provide web-based conversational interfaces for customer service and pre-sales engagement, establishing Simplehuman UK Zendesk Chat Chatbots and Conversational AI customer service workflows for site visitors.
The implementation centers on the Zendesk Chat web widget and category-aligned capabilities such as automated messaging, visitor context capture, and live chat handoff to agents. Configuration work focused on chat availability, message templates, session handling, and routing rules to align conversational flows with customer support processes, with governance managed within customer service operations and e-commerce support. The Zendesk Chat deployment is embedded directly on the Simplehuman UK website to instrument real-time conversational touchpoints in the existing web support journey.
|
Simplehuman UK Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SnapFulfil | Legacy | SnapData | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
In 2016 Simplehuman UK deployed SnapData as its Analytics and BI platform to centralize reporting for warehouse and fulfillment operations. SnapFulfil had been implemented to support Simplehuman's UK and EMEA warehousing and fulfillment and was integrated with SAGE 200, providing the transactional data source that informed reporting and analysis.
SnapData was configured to address bespoke reporting requirements and to deliver KPI dashboards and operational reports, reflecting core Analytics and BI capabilities such as data modeling, scheduled reporting, and ad hoc query support. The implementation focused on inventory visibility, order to pick cycle analysis, and fulfillment throughput metrics, positioning SnapData as the Analytics and BI layer for Simplehuman UK business functions in operations and inventory management.
Governance work emphasized report ownership, data reconciliation workflows, and role based access for warehouse managers and operations planners to ensure operational reports aligned with SnapFulfil transaction records. As described in the case details, the combined SnapFulfil and SnapData environment delivered faster order to pick times and improved inventory visibility and reporting capabilities.
|
Simplehuman UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
Simplehuman UK eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2022 | 2022 |
|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2021 | 2021 |
|
Simplehuman UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Simplehuman UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2011 | 2011 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Simplehuman UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Simplehuman UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Simplehuman UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||