Winnipeg, R3B 3N2, MB,
Canada
SkipTheDishes Restaurant Services Inc Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by SkipTheDishes Restaurant Services Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2300 SkipTheDishes Restaurant Services Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SkipTheDishes Restaurant Services Inc has purchased the following applications: Jobvite for Recruiting, Applicant Tracking System in 2013, Zendesk Chat for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SkipTheDishes Restaurant Services Inc is running and its propensity to invest more and deepen its relationship with Jobvite , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SkipTheDishes Restaurant Services Inc revenues, which have grown to $230.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SkipTheDishes Restaurant Services Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobvite | Legacy | Jobvite | Recruiting, Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, SkipTheDishes Restaurant Services Inc implemented Jobvite as its applicant tracking platform. Jobvite is deployed as the public facing ATS on the SkipTheDishes careers site, delivering core Recruiting,Applicant Tracking System functionality to manage job postings and candidate intake for the company.
The Jobvite deployment centralized job requisition publishing to the careers page, candidate application intake, status tracking, interview scheduling, and recruiter and hiring manager collaboration workflows. Configuration emphasized careers site integration and candidate lifecycle orchestration, using configurable pipelines, communication templates, and recruiting reports to support corporate HR and talent acquisition teams across Canada, with role based access and approval flows governing requisitions and offer progression.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, SkipTheDishes Restaurant Services Inc implemented Zendesk Chat on its website. The deployment uses Zendesk Chat within the Chatbots and Conversational AI category to provide live web messaging and conversational interfaces for customers placing orders and seeking support.
Zendesk Chat was configured as an embedded website chat widget delivering real time messaging, an agent console, and transcript capture. Functional modules aligned with the implementation include chat routing and queuing, canned responses and macros, proactive chat triggers, agent presence and session tagging for issue classification.
Operational coverage is concentrated on customer support and order inquiry workflows on the public website, exposing chat at customer touchpoints and support pages. The implementation emphasizes web based customer engagement and conversational handling of inbound inquiries rather than backend transactional processing.
Governance and operational controls were established around agent roles, routing rules and transcript retention policies to support customer service operations and compliance review. Zendesk Chat serves as the primary conversational interface on the web channel for SkipTheDishes Restaurant Services Inc.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, SkipTheDishes Restaurant Services Inc implemented Google Workspace (Formerly Google G-Suite) as its enterprise collaboration platform. The deployment is classified under Collaboration and is referenced on the SkipTheDishes public website. The implementation covers the corporate workforce of approximately 2,300 employees and is intended to support cross-functional communications and document collaboration across the organization.
Core functional modules in the Google Workspace (Formerly Google G-Suite) deployment include Gmail for enterprise email, Google Drive and Shared drives for file storage, Google Docs and Sheets for collaborative document editing, Google Calendar for scheduling, and Google Meet for video conferencing. Configuration elements reflect multi-user collaboration patterns, shared drive organization, document-level sharing controls, and centralized email routing and domain management. These modules map to collaboration workflows such as synchronous meetings, asynchronous document review, and team content co-authoring.
Operational coverage spans product, operations, support, finance, and corporate functions where Google Workspace serves as primary productivity and communications tooling. The implementation is surfaced on the company website as part of the organization’s public technology footprint, indicating an enterprise-wide availability rather than a narrowly scoped pilot. Day-to-day use is integrated into team collaboration and internal communication processes.
Governance is exercised through the Google Workspace admin console with account provisioning, group-based access controls, role-based administrative privileges, and sharing policy enforcement. Identity and access management workflows and centralized administration control domain-level settings and user lifecycle processes. Administration and ongoing policy management are handled by internal IT and operations teams to maintain account provisioning, security posture, and collaboration controls.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2023 | 2023 |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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