AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

SmartTouch Interactive Tech Stack and Enterprise Applications

SmartTouch Interactive Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Webmail Collaboration Collaboration n/a 2017 2017
In 2017, SmartTouch Interactive implemented GoDaddy Webmail as its Collaboration platform. The deployment established GoDaddy Webmail as the company email hosting and webmail client for corporate communications, offering standard hosted email capabilities such as mailbox management, web access, calendar scheduling, and contact management consistent with Collaboration services. The implementation was provisioned through GoDaddy s hosted email service and configured against the company domain, with DNS MX records pointed to the provider and administrative mailbox controls used for user provisioning and account lifecycle. GoDaddy Webmail serves the full employee base of approximately 50 staff and is used for both internal communications and client-facing email initiated from the company website, with governance handled through the GoDaddy control panel for account administration and basic security settings.
SmartTouch Interactive CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FullContact Legacy FullContact Enrich Account Based Marketing CRM n/a 2020 2020
In 2020, SmartTouch Interactive deployed FullContact Enrich under the Account Based Marketing category to enrich contact records used by its Home Builder and Real Estate Developer Sales and Marketing teams. The implementation embedded FullContact Enrich into SmartTouch NexGen CRM workflows so that buyer contact data is appended and surfaced directly where sales and marketing agents access leads. FullContact Enrich was configured to provide continuous and batch data enrichment of incoming lead records, focusing on contact and home buyer attribute appends and normalization to improve record completeness. The deployment used API-driven enrichment calls orchestrated from CRM ingestion points, and enrichment rules were applied to govern when records receive real-time versus scheduled updates. Integration scope included direct embedding inside SmartTouch NexGen CRM and interoperability via newly enabled Zapier integrations, giving SmartTouch Interactive connectivity to more than 2,000 web applications. That Zapier linkage permits enriched contact data to be pushed into downstream marketing automation, email distribution, and sales enablement workflows without bespoke point-to-point connectors. Governance and rollout emphasized CRM data mapping and process updates for sales and marketing intake workflows to ensure enriched fields populate lead routing and nurturing sequences. As a result, SmartTouch Interactive and its Sales and Marketing teams gained access to a broader set of home buyer contact data and the operational ability to route enriched records into a wide ecosystem of third party applications through Zapier, while FullContact Enrich remains the native enrichment engine within the CRM.
CRM CRM 2021 2021
Customer Experience CRM 2018 2018
Marketing Automation CRM 2015 2015
SmartTouch Interactive IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Application Hosting and Computing Services IaaS n/a 2018 2018
In 2018, SmartTouch Interactive deployed GoDaddy for Application Hosting and Computing Services to host its corporate website. The deployment used GoDaddy hosting to provision web server resources, DNS management, and control panel based site administration, delivering the public web presence via the vendor hosting environment. This implementation centralized SmartTouch Interactive web hosting under GoDaddy, aligning Application Hosting and Computing Services with marketing and client engagement functions. Architecture was a straightforward hosted web environment typical for a 50 person professional services firm, with site files and domain services maintained in the GoDaddy control panel and basic SSL and availability configurations applied. Operational coverage focused on the corporate website, including content delivery and domain management within the GoDaddy environment. Governance and ongoing updates were executed through GoDaddy administrative controls, enabling direct management of site content and domain settings.
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
SmartTouch Interactive CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2017 2017
Secure Email Gateways (SEGs), Archive as a Service (AaaS) CyberSecurity 2013 2013

IT Decision Makers and Key Stakeholders at SmartTouch Interactive

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by SmartTouch Interactive Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SmartTouch Interactive IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SmartTouch Interactive digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD SmartTouch Interactive Technographics
SmartTouch Interactive is a Professional Services organization based in United States, with around 50 employees and annual revenues of $5.0 million.
SmartTouch Interactive operates a diverse technology stack with applications such as GoDaddy Webmail, FullContact Enrich and GoDaddy, covering areas like Collaboration, Account Based Marketing and Application Hosting and Computing Services.
SmartTouch Interactive has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as GoDaddy and FullContact.
SmartTouch Interactive recently adopted applications including SmartTouch NexGen CRM in 2021, Microsoft Azure Cloud Services in 2021 and FullContact Enrich in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SmartTouch Interactive’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates SmartTouch Interactive’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SmartTouch Interactive technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.