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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

SMS Global Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PeoplesHR Legacy PeoplesHR Absence Management Absence and Leave Management HCM n/a 2023 2023
In 2023, SMS Global implemented PeoplesHR Absence Management to centralize HR data and automate payroll processes for its HR organization in the Philippines. The PeoplesHR Absence Management deployment targeted Absence and Leave Management needs, with a specific rollout focus on time and attendance and leave processes for the telecommunications HR team. The implementation configured time and attendance capture, leave request and approval workflows, and automated payroll feeds to reduce manual reconciliation between attendance and payroll. PeoplesHR Absence Management was used to create a single employee record for absence entitlements, to standardize leave accruals and to instrument attendance-to-payroll validation, aligning functional workflows across HR and payroll operations. Governance emphasized process standardization and centralized HR data ownership within the Philippines HR function, with the implementation driving tighter controls around leave approvals and attendance verification. The deployment produced explicit operational results, delivering a 93% reduction in payroll processing time and a 95% improvement in attendance and payroll accuracy as reported by SMS Global.
Core HR HCM 2023 2023
Employee Engagement HCM 2023 2023
Offboarding HCM 2023 2023
Recruiting HCM 2024 2024
Time and Attendance HCM 2024 2024
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshservice IT Service Management ITSM n/a 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2022 2022
IT Decision Makers and Key Stakeholders at SMS Global
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by SMS Global Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD SMS Global Technographics

SMS Global is a Communications organization based in Philippines, with around 410 employees and annual revenues of $40.0 million.

SMS Global operates a diverse technology stack with applications such as PeoplesHR Absence Management, Google Workspace (Formerly Google G-Suite) and Freshservice, covering areas like Absence and Leave Management, Collaboration and IT Service Management.

SMS Global has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PeoplesHR, Google and Freshworks.

SMS Global recently adopted applications including PeoplesHR Recruitment in 2024, PeoplesHR Time and Attendance in 2024 and PeoplesHR Absence Management in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of SMS Global’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates SMS Global’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete SMS Global technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.