SMS Global Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by SMS Global and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 410 SMS Global employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SMS Global has purchased the following applications: PeoplesHR Absence Management for Absence and Leave Management in 2023, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, Freshservice for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SMS Global is running and its propensity to invest more and deepen its relationship with PeoplesHR , Google , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SMS Global revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SMS Global intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PeoplesHR | Legacy | PeoplesHR Absence Management | Absence and Leave Management | HCM | n/a | 2023 | 2023 |
In 2023, SMS Global implemented PeoplesHR Absence Management to centralize HR data and automate payroll processes for its HR organization in the Philippines. The PeoplesHR Absence Management deployment targeted Absence and Leave Management needs, with a specific rollout focus on time and attendance and leave processes for the telecommunications HR team.
The implementation configured time and attendance capture, leave request and approval workflows, and automated payroll feeds to reduce manual reconciliation between attendance and payroll. PeoplesHR Absence Management was used to create a single employee record for absence entitlements, to standardize leave accruals and to instrument attendance-to-payroll validation, aligning functional workflows across HR and payroll operations.
Governance emphasized process standardization and centralized HR data ownership within the Philippines HR function, with the implementation driving tighter controls around leave approvals and attendance verification. The deployment produced explicit operational results, delivering a 93% reduction in payroll processing time and a 95% improvement in attendance and payroll accuracy as reported by SMS Global.
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Core HR | HCM |
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2023 | 2023 |
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Employee Engagement | HCM |
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2023 | 2023 |
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Offboarding | HCM |
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2023 | 2023 |
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Recruiting | HCM |
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2024 | 2024 |
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Time and Attendance | HCM |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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