Utrecht, 3521 BJ,
Netherlands
SNS Bank N.V. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by SNS Bank N.V. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3961 SNS Bank N.V. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SNS Bank N.V. has purchased the following applications: Unit4 Financials (ex CODA Financial) for ERP Financial in 2011, Emply ATS for Applicant Tracking System in 2020, Unit4 Wanda for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SNS Bank N.V. is running and its propensity to invest more and deepen its relationship with UNIT4 , iDEAL , Emply or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SNS Bank N.V. revenues, which have grown to $870.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SNS Bank N.V. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Financials (ex CODA Financial) | ERP Financial | ERP Financial Management | n/a | 2011 | 2011 |
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Payment Processing | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Emply | Legacy | Emply ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, SNS Bank N.V. deployed Emply ATS as its Applicant Tracking System to manage candidate intake and job postings on its public careers site. The implementation places Emply ATS at the center of SNS Bank N.V. recruiting, connecting the corporate career pages to a structured applicant intake and vacancy management flow.
Emply ATS was configured to support standard applicant tracking capabilities, including job posting and vacancy management, online application intake, candidate profile and resume capture, configurable application workflows, status tracking, and automated candidate communications. The configuration emphasized workflow orchestration between talent acquisition and hiring managers, with role specific access and templated communications to support vacancy lifecycle management.
The deployment surface is the bank careers site, where Emply ATS handles the application experience and vacancy pages. Operational coverage centers on the recruiting and HR function for SNS Bank N.V., with the Applicant Tracking System serving as the primary channel for external applicants and for intake routing to internal hiring teams in the Netherlands.
Governance focused on centralized recruitment workflows and documented approval steps to enforce consistent hiring processes, with HR owning configuration and hiring managers operating defined stages in the system. The implementation narrative reflects an embedded career site integration using Emply ATS aligned to SNS Bank N.V. talent acquisition and sourcing practices.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Wanda | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, SNS Bank N.V. implemented Unit4 Wanda as part of its Chatbots and Conversational AI initiatives to extend digital customer engagement. Unit4 Wanda is framed in this deployment as a conversational layer intended to support front-line customer interactions and automate routine inquiries, integrating conversational workflows with existing customer service processes.
The implementation emphasized standard Chatbots and Conversational AI capabilities, including natural language understanding for intent recognition, dialogue management for multi-turn conversations, and a knowledge base model for retrieving scripted answers and service guidance. Configuration work focused on intent taxonomy, response orchestration, and escalation rules to route complex queries to human agents, aligning the Unit4 Wanda conversational flows with contact center and retail branch support procedures.
Governance for Unit4 Wanda centered on content ownership and conversational governance, with iterative training cycles and supervised learning from live interactions to refine utterance coverage. Rollout was staged to manage conversational scope and minimize operational disruption, with monitoring and analytics used to surface conversational gaps and tune dialogue paths for customer service and digital channel teams.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2017 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2016 | 2017 |
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CRM | CRM |
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2006 | 2006 |
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CRM | CRM |
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2008 | 2008 |
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Customer Data Platform | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2011 | 2011 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2009 | 2010 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Container Service | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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