SolarWinds
Building 400 7171 Southwest Parkway,
Austin, 78735, TX,
United States
Austin, 78735, TX,
United States
1 512-682-9300
Professional Services
SolarWinds Technographics
SolarWinds Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SolarWinds and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2107 SolarWinds employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SolarWinds has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SolarWinds is running and its propensity to invest more and deepen its relationship with Oracle , Maxio , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SolarWinds revenues, which have grown to $853.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SolarWinds intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SolarWinds Tech Stack and Enterprise Applications
SolarWinds ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, SolarWinds implemented Oracle NetSuite ERP. The project targeted ERP Financial capabilities and provisioned Oracle NetSuite ERP as a cloud SaaS business application infrastructure to centralize core accounting and financial management across the company. The implementation focused on standard financial modules including general ledger, accounts payable, accounts receivable, billing and consolidated financial reporting, aligning those modules to professional services revenue and invoicing workflows.
Operational scope concentrated on finance and accounting functions, standardizing month end close, invoicing and financial controls to support responsible growth. Governance changes included centralized transactional processing and standardized approval workflows for revenue and billing, embedding Oracle NetSuite ERP as the primary ERP Financial system. SolarWinds stated that NetSuite provided the business application infrastructure to responsibly manage growth, reflecting the companys intent to move beyond a basic accounting solution.
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Subscription and Recurring Billing | ERP |
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2024 | 2024 |
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SolarWinds AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014 SolarWinds implemented LivePerson Conversational Cloud on its website, deploying web-based conversational interfaces as part of its Chatbots and Conversational AI capability to support customer engagement and online support. LivePerson Conversational Cloud was embedded as a cloud-hosted messaging layer, providing a web messaging widget for session initiation, automated conversational workflows, and escalation paths to live agents, positioning SolarWinds LivePerson Conversational Cloud Chatbots and Conversational AI for customer support and online engagement.
The implementation focused on site-level deployment and operational ownership by the customer support function, with content and conversation flows configured through the LivePerson Conversational Cloud console. Functional modules in use align with standard Chatbots and Conversational AI capabilities, including bot-driven intent handling, conversational scripting, session routing to human agents, and conversation analytics to inform iterative content updates.
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SolarWinds Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, SolarWinds deployed Cisco Webex Meetings as its Audio Video and Web Conferencing platform on its public website. The implementation positioned Cisco Webex Meetings to support both customer-facing engagement and internal collaboration for this small professional services organization of 10 employees. SolarWinds uses Cisco Webex Meetings in the Audio Video and Web Conferencing category to enable live conferencing, browser-based join flows, and scheduled meeting coordination.
Deployment followed a cloud-hosted SaaS model with Cisco Webex Meetings embedded into website entry points to streamline meeting joins and access for external stakeholders. Configuration emphasized standard conferencing modules including scheduled meetings, real-time audio and video, screen sharing, recording, and host moderation controls. Governance focused on administrator-managed meeting policies and role-based host privileges to control access and meeting behavior during customer interactions.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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SolarWinds Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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SolarWinds eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2009 | 2009 |
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SolarWinds CRM
SolarWinds EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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Financial Consolidation and Close | EPM |
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2014 | 2014 |
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SolarWinds ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2011 | 2011 |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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SolarWinds Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2013 | 2013 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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SolarWinds PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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SolarWinds IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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SolarWinds CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR), Threat Modeling, Vulnerability Management | CyberSecurity |
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2024 | 2024 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at SolarWinds
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Global Revenue Operations | Director | Finance | |
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VP Sales | VP | Sales | |
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EVP, International Sales & Business Development | VP | Sales | |
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Travel and Corporate Services Manager | Manager | Operations | |
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VP, Operations Analysis | VP | Operations | |
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President & CEO | CXO | Finance | |
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Director of Revenue | Director | Finance | |
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Senior Vice President Human Resources | VP | HR | |
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Vice President HR | VP | HR | |
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Travel and Corporate Services Administrator | Non Manager | Operations | |
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V.P. - Tax & Treasury | VP | Treasury | |
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SVP, CTO, CIO | VP | IT | |
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EVP Operations | VP | Finance | |
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EVP and CFO | CXO | Finance | |
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Director, Product Marketing | Director | Marketing | |
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EVP, President, Worldwide Sales | VP | Finance | |
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Accounts Receivable, Collections Specialist | Manager | Finance | |
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Billing and Collections Manager | Manager | Finance | |
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Senior Manager - Worldwide Collections | Manager | Finance | |
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Senior Manager Corporate Accounting | Manager | Finance | |
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Chief Information Officer | CXO | IT | |
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Director of Engineering | Director | Finance | |
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Vice President Of Engineering | VP | R&D | |
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Senior Network Engineer | Manager | IT | |
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Salesforce CPQ Administrator | Manager | Marketing | |
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Senior Test Engineer | Non Manager | IT | |
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Apps Being Evaluated by SolarWinds Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SolarWinds IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SolarWinds digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD SolarWinds Technographics
SolarWinds is a Professional Services organization based in United States,
with around 2107 employees and annual revenues of $853.0 million.
SolarWinds operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LivePerson Conversational Cloud and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
SolarWinds has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LivePerson and Cisco Systems.
SolarWinds recently adopted applications including
Maxio (formerly Chargify) in 2024, ReversingLabs Spectra Assure in 2024 and Entro Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SolarWinds’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SolarWinds’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SolarWinds technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.