Sonae
Lugar do Espido Via Norte Apartado 1011,
Maia, 4471-909,
Portugal
Maia, 4471-909,
Portugal
351 22 948 7522
Retail
Sonae Technographics
Sonae Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sonae and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 36979 Sonae employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sonae has purchased the following applications: Kofax ReadSoft Online for AP Automation in 2017, SAP SuccessFactors Learning for Learning and Development in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sonae is running and its propensity to invest more and deepen its relationship with Tungsten Automation , SAP , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sonae revenues, which have grown to $9.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sonae intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sonae Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax ReadSoft Online | AP Automation | ERP Financial Management | n/a | 2017 | 2017 |
In 2017 Sonae implemented Kofax ReadSoft Online to modernize invoice processing and introduce AP Automation into its Accounts Payable function. The deployment was executed with vendor support from Tungsten Automation and focused on automating capture, classification, and workflow orchestration for incoming supplier invoices.
Kofax ReadSoft Online was configured to provide core invoice processing capabilities including optical character recognition based data capture, line and header data extraction, automated validation rules, exception handling queues, and configurable approval routing. The implementation emphasized configurable business rules and the use of automated validation to reduce manual entry and accelerate invoice throughput while preserving audit trails.
Operational scope concentrated on the Accounts Payable organization within Sonae, standardizing invoice intake and processing practices across retail business units. Integrations with downstream financial systems were planned as integration points, while the solution itself served as the central capture and workflow engine for AP Automation workloads.
Governance changes accompanying the rollout included the introduction of standardized invoice handling procedures, exception management workflows, and role based approval policies to support the automated routing model. The project narrative documents a transformation of accounts payable processing through Kofax ReadSoft Online, aligning AP Automation capabilities with Sonae operational controls and invoice processing governance.
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ERP Financial | ERP Financial Management |
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2017 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Learning | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020 Sonae implemented SAP SuccessFactors Learning for SONAE CAPITAL as its Learning and Development platform. The engagement ran from December 2020 through May 2021 and focused on establishing a corporate learning management capability for HR and talent development functions.
The SAP SuccessFactors Learning implementation concentrated on core LMS capabilities including a centralized course catalog, learner enrollment and assignments, configurable learning plans, compliance tracking, and administrator role based access and user provisioning. Configuration work emphasized content management and reporting workflows to support training administration and regulatory learning programs.
Deployment followed the SAP SuccessFactors cloud model with a centralized tenant configuration for SONAE CAPITAL, enabling standardized governance of learning objects and user roles across business units. The implementation targeted HR learning operations and training administration processes, with technical configuration scoped to deliver catalog, enrollment, completion tracking, and learning reporting functionality.
Project management and implementation activities were executed over the December 2020 to May 2021 timeline, including configuration, testing, administrator training, and phased rollout planning. Governance established role based administration and learning content approval workflows to sustain operations within Sonae’s Learning and Development function.
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Performance and Goal Management | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Sonae deployed Microsoft 365 as a Collaboration platform to support corporate collaboration, communications, and document management. Microsoft 365 is referenced on Sonae's website and is used as part of the retailer's cloud productivity footprint, aligning the company, the application Microsoft 365, the Collaboration category, and core business functions.
The implementation emphasized Collaboration capabilities typical of Microsoft 365, including cloud-hosted email, SharePoint document libraries for content management, Teams for real time communication and meetings, and OneDrive for file sync and endpoint access. Configuration work focused on tenant provisioning, mail and site architecture, shared document governance, and collaboration workspace patterns that support cross functional processes in retail operations.
Operational coverage included corporate and business unit collaboration across Sonae in Portugal, with governance measures implemented for centralized tenant administration, access controls, and retention policies consistent with Collaboration deployments. Rollout and operationalization emphasized standard collaboration workflows, user provisioning and lifecycle controls, and integration points with internal identity and intranet surfaces consistent with enterprise Microsoft 365 usage on corporate websites.
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Document Processing | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sonae
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sonae Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sonae IT executives and key decision makers. This section highlights Sonae's latest recorded technology evaluations, including SAP SuccessFactors Performance and Goals for Performance and Goal Management on 2025-01-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sonae digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Sonae Technographics
Sonae is a Retail organization based in Portugal,
with around 36979 employees and annual revenues of $9.13 billion.
Sonae operates a diverse technology stack with applications such as
Kofax ReadSoft Online, SAP SuccessFactors Learning and Microsoft 365,
covering areas like AP Automation, Learning and Development and Collaboration.
Sonae has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, SAP and Microsoft.
Sonae recently adopted applications including
Workplace by Facebook in 2021, Kofax RPA in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sonae’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sonae’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sonae technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.