South East Water
WatersEdge, 101 Wells Street, Frankston,
Melbourne, 3199, VIC,
Australia
Melbourne, 3199, VIC,
Australia
61 3 9552-3737
Utilities
South East Water Technographics
South East Water Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by South East Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 746 South East Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that South East Water has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2022, Frontier Software Chris21 Payroll for Payroll in 2016, IBM Maximo Asset Performance Management for Asset Performance Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems South East Water is running and its propensity to invest more and deepen its relationship with Oracle , Bambora , Frontier Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing South East Water revenues, which have grown to $687.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for South East Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
South East Water Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2022 | 2022 |
In 2022 South East Water implemented Oracle Cloud ERP as its core financial system, deploying a cloud-first architecture consistent with the ERP Financial category. The implementation was provisioned on Oracle Cloud Infrastructure and consumed SaaS capabilities from Oracle Fusion ERP, with platform integration patterns leveraging Oracle Integration Cloud and complementary modules from Oracle SCM, Oracle PPM and Oracle EPM.
Configuration work focused on financial management processes typical for ERP Financial deployments, including general ledger design, accounts payable and receivable workflows, procurement orchestration and project costing controls tied to Oracle Procurement Cloud and Oracle PPM. The deployment emphasized orchestration between transactional finance, procurement and project portfolio management to support utilities-specific financial and capital delivery processes.
Integrations were explicitly structured using Oracle Integration Cloud to exchange transactional and master data across Oracle Fusion ERP, Oracle SCM, Oracle PPM and Oracle EPM, with infrastructure hosted on Oracle OCI to centralize security and access controls. Operational coverage extended across finance, procurement and project delivery teams within South East Water, aligning financial close, procurement approvals and project costing to a unified Oracle Cloud ERP instance.
Governance and stabilization activity continued after the initial 2022 rollout, with an Oracle Solution Architect engaged in an Oracle Stabilisation Project to ensure secure and robust infrastructure aligned with South East Water policies. The stabilization effort involved collaboration between business stakeholders, systems analysts and Oracle consultants to design technical processes, interpret outputs from Oracle Cloud Solutions and harden security and operational procedures, and it documented enhancements to system security and efficiency alongside on time and on budget delivery of key stabilization milestones.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software Chris21 Payroll | Payroll | HCM | n/a | 2016 | 2016 |
In 2016, South East Water implemented Frontier Software Chris21 Payroll. South East Water deployed Frontier Software Chris21 Payroll to support core Payroll functions across the organisation, operating in Australia, and established a weekly payroll run covering more than 600 employees and centralised routine payroll administration.
Configuration focused on standard payroll modules including weekly payroll processing, leave management, casual timesheet processing, overtime and additional hours calculation aligned to the Enterprise Bargaining Agreement and awards. The system was used for processing changes to terms and conditions, pay adjustments, terminations, new starter setups and superannuation handling, alongside long service leave and other paid and unpaid leave types.
Operational capabilities extended to payroll reporting on weekly and monthly cycles, managing paid parental leave, WorkCover and child support workflows, and monthly superannuation processing with reconciliation activities tied to PAYG and payroll tax obligations. Payroll reporting and reconciliation tasks indicate integration points with statutory payment processes and internal finance controls without naming external systems.
Day to day governance included liaison with staff and management to resolve payroll queries via phone and email, and coordination of core payroll processes and approvals. Regular processing cadence and role based administration suggest configured user roles for payroll administrators and approvers to enforce control over pay adjustments and terminations.
The deployment of Frontier Software Chris21 Payroll sits squarely within the Payroll category and supported the HR and finance business functions responsible for compensation, statutory reporting and leave management. The implementation emphasized operational continuity through weekly runs, reconciliations and standardised workflows for common payroll events.
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo Asset Performance Management | Asset Performance Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 South East Water implemented IBM Maximo Asset Performance Management to accelerate maintenance reporting and improve customer service, deploying the solution as part of an Asset Performance Management initiative to support higher Service Incentive Mechanism scores. The deployment was explicitly designed to deliver rapid, visible responses to customer reported maintenance and repair issues and to provide operational teams with up to the minute status on work in the field.
The implementation combined IBM Maximo Asset Performance Management with IBM Maximo Asset Management Scheduler and a mobile workforce management solution built on IBM Mobile Foundation, enabling platform agnostic mobile apps for field contractors. South East Water upgraded its Maximo environment with assistance from IBM Business Partner Vetasi to prepare for the scheduler and mobile capabilities, and the mobile app was configured to support direct entry of service updates, photographic evidence, and schedule changes into Maximo.
Operational architecture routed near real time field updates from contractors through IBM Mobile Foundation into IBM Maximo Asset Performance Management, with data flows into the customer contact center, technical call center and cost controlling teams for immediate visibility. The rollout covered more than 80 engineering teams, the mobile platform was penetration tested prior to deployment to validate security, and application releases are pushed directly to contractor devices to simplify updates. On site images captured by contractors are stored in Maximo to support faster quality assurance and health and safety verification.
Governance and process changes centered on shifting contractors from paper to direct digital entry into Maximo, enabling faster validation of completed work and streamlined contractor invoicing and compliance checks. Outcomes reported by South East Water include 99 percent faster access to maintenance and repair reports, improved customer satisfaction scores, and strengthened prospects for future funding via the Service Incentive Mechanism. South East Water continues to develop IBM Maximo Asset Performance Management and its mobile app to support proactive customer communications and tighter operational control.
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Enterprise Asset Management | ERP Services and Operations |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2019 | 2019 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2022 | 2022 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at South East Water
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by South East Water Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from South East Water IT executives and key decision makers. This section highlights South East Water's latest recorded technology evaluations, including Microsoft Azure Kubernetes Service (AKS) for Container Service on 2024-09-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the South East Water digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD South East Water Technographics
South East Water is a Utilities organization based in Australia,
with around 746 employees and annual revenues of $687.0 million.
South East Water operates a diverse technology stack with applications such as
Oracle Cloud ERP, Frontier Software Chris21 Payroll and IBM Maximo Asset Performance Management,
covering areas like ERP Financial, Payroll and Asset Performance Management.
South East Water has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Frontier Software and IBM.
South East Water recently adopted applications including
Oracle Cloud ERP in 2022, Oracle Cloud SCM in 2022 and Oracle Cloud EPM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of South East Water’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates South East Water’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete South East Water technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.