Melbourne, 3199, VIC,
Australia
South East Water Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by South East Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 746 South East Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that South East Water has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2022, Frontier Software Chris21 Payroll for Payroll in 2016, IBM Maximo Asset Performance Management for Asset Performance Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems South East Water is running and its propensity to invest more and deepen its relationship with Oracle , Bambora , Frontier Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing South East Water revenues, which have grown to $687.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for South East Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2022 | 2022 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software Chris21 Payroll | Payroll | HCM | n/a | 2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo Asset Performance Management | Asset Performance Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 South East Water implemented IBM Maximo Asset Performance Management to accelerate maintenance reporting and improve customer service, deploying the solution as part of an Asset Performance Management initiative to support higher Service Incentive Mechanism scores. The deployment was explicitly designed to deliver rapid, visible responses to customer reported maintenance and repair issues and to provide operational teams with up to the minute status on work in the field.
The implementation combined IBM Maximo Asset Performance Management with IBM Maximo Asset Management Scheduler and a mobile workforce management solution built on IBM Mobile Foundation, enabling platform agnostic mobile apps for field contractors. South East Water upgraded its Maximo environment with assistance from IBM Business Partner Vetasi to prepare for the scheduler and mobile capabilities, and the mobile app was configured to support direct entry of service updates, photographic evidence, and schedule changes into Maximo.
Operational architecture routed near real time field updates from contractors through IBM Mobile Foundation into IBM Maximo Asset Performance Management, with data flows into the customer contact center, technical call center and cost controlling teams for immediate visibility. The rollout covered more than 80 engineering teams, the mobile platform was penetration tested prior to deployment to validate security, and application releases are pushed directly to contractor devices to simplify updates. On site images captured by contractors are stored in Maximo to support faster quality assurance and health and safety verification.
Governance and process changes centered on shifting contractors from paper to direct digital entry into Maximo, enabling faster validation of completed work and streamlined contractor invoicing and compliance checks. Outcomes reported by South East Water include 99 percent faster access to maintenance and repair reports, improved customer satisfaction scores, and strengthened prospects for future funding via the Service Incentive Mechanism. South East Water continues to develop IBM Maximo Asset Performance Management and its mobile app to support proactive customer communications and tighter operational control.
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Enterprise Asset Management | ERP Services and Operations |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2019 | 2019 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2022 | 2022 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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