Savannah, 31406, GA,
United States
South University Technographics
South University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by South University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 South University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that South University has purchased the following applications: D2L Brightspace LMS for Learning and Development in 2018, alive5 Live Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems South University is running and its propensity to invest more and deepen its relationship with D2L , Lecturio , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing South University revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for South University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
South University Tech Stack and Enterprise Applications
South University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| D2L | Legacy | D2L Brightspace LMS | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018, South University implemented D2L Brightspace LMS. The Learning and Development application is deployed on the university website and serves as the primary platform for course delivery, content hosting, and student engagement across its academic programs.
The D2L Brightspace LMS installation at South University includes core LMS capabilities such as course authoring and content management, assessment and gradebook functionality, discussion and collaboration tools, and learning analytics for course-level reporting. Configuration emphasizes web-embedded content delivery and faculty authoring workflows, with role-based access controls for instructors and administrators.
The deployment is embedded into the university website to provide direct student access and to function as the front-facing learning environment for both online and campus programs. Operational coverage spans academic departments and centralized instructional support, where the platform manages course lifecycle and faculty course publishing processes.
Governance centers on a central LMS administration team responsible for configuration governance, user role management, course template standards, and faculty training to standardize instructional delivery. South University uses D2L Brightspace LMS to support Learning and Development for course delivery and instructional administration across its academic operations.
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Learning and Development | HCM |
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2023 | 2023 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2016 | 2016 |
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South University AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| alive5 | Legacy | alive5 Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, South University deployed alive5 Live Chat as a Chatbots and Conversational AI solution on its public website. The implementation leveraged Websitealive to embed the alive5 Live Chat widget for real-time web interactions and web-based inquiries. Deployment centered on the website channel, provisioning live operator sessions, visitor tracking, and asynchronous messaging for prospective students and site visitors.
Functional modules implemented are consistent with Chatbots and Conversational AI capabilities, including a customer-facing chat widget, an operator dashboard for real-time conversations, canned responses and transcript capture, and session routing to available operators. Operational coverage focused on web-driven student engagement and admissions inquiry workflows, with IT and web teams handling configuration, user access controls, and chat administration. Governance emphasized chat operator roles, transcript retention practices, and centralized administration of the alive5 Live Chat application.
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South University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, South University implemented Microsoft 365 as its primary Collaboration platform. The university, operating in the United States with roughly 2,000 employees, publishes Office 365 Mail on its public website to handle institutional email presence and inbound communication routing.
The deployment is provisioned as a cloud-hosted Microsoft 365 tenant delivering core Collaboration capabilities, with Office 365 Mail for email, cloud document collaboration, and cloud file storage aligned to institutional communication and content workflows. Tenant administration is centralized for user provisioning, mailbox configuration, and policy enforcement, supporting administrative and academic functions across the institution. Governance is organized at the tenant level with role-based administration and policy controls typical of Collaboration category implementations, emphasizing SaaS management and cloud identity alignment for ongoing operational control.
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South University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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South University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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South University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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South University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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South University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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South University CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at South University
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by South University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||