Southern Cross Care Southern Cross Care (SA, NT & VIC)
25 Conyngham St, Glenside,
Adelaide, 5065, SA,
Australia
Adelaide, 5065, SA,
Australia
61 18 0085-2772
Healthcare
Southern Cross Care Southern Cross Care (SA, NT & VIC) Technographics
Southern Cross Care Southern Cross Care (SA, NT & VIC) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Southern Cross Care Southern Cross Care (SA, NT & VIC) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2885 Southern Cross Care Southern Cross Care (SA, NT & VIC) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southern Cross Care Southern Cross Care (SA, NT & VIC) has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2017, PageUp ATS for Applicant Tracking System in 2019, Inovalon ABILITY EASE Medicare for Revenue Cycle Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southern Cross Care Southern Cross Care (SA, NT & VIC) is running and its propensity to invest more and deepen its relationship with Microsoft , PageUp , Frontier Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southern Cross Care Southern Cross Care (SA, NT & VIC) revenues, which have grown to $169.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southern Cross Care Southern Cross Care (SA, NT & VIC) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Southern Cross Care Southern Cross Care (SA, NT & VIC) Tech Stack and Enterprise Applications
Southern Cross Care Southern Cross Care (SA, NT & VIC) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Southern Cross Care (SA, NT & VIC) implemented Microsoft Dynamics GP as its ERP Financial platform to centralize finance operations supporting its aged care services. The deployment targeted core finance workflows across the organization, enabling Finance Officers, Finance Business Partners and Care Managers to use a unified application for payment processing, invoice allocation and financial reporting.
Microsoft Dynamics GP was configured to support payments management, accounts receivable and payable workflows, bank and Medicare reconciliation, and the finalization of discharged client accounts. Configuration included structured reconciliation processes and reporting templates used to investigate outstanding invoices, allocate payments to invoices and reconcile complex Medicare monthly statements to operational records.
The implementation integrated Microsoft Dynamics GP operationally with Procura based reconciliation processes and with automated data extraction from the Medicare website using XML files linked into Excel worksheets. These integrations enabled ongoing reconciliation between clinical care system data and the ERP, and supported communications with the Department of Human Services and external service providers as part of variance resolution workflows.
Governance and process changes accompanied the rollout, with finance staff standardizing reconciliation routines, escalating variances to Care Managers and coordinating with regional offices for issue resolution. The project produced explicit operational improvements, including a reworked method for finalizing discharged client accounts and automated XML-based funding data retrieval that reduced duplicate work and improved accuracy.
|
Southern Cross Care Southern Cross Care (SA, NT & VIC) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019 Southern Cross Care (SA, NT & VIC) implemented PageUp ATS, an Applicant Tracking System, to run recruitment workflows and publish live vacancies. The PageUp ATS application is embedded on the corporate careers pages and uses a hosted application form on secure.dc2.pageuppeople.com to capture candidate submissions directly from the website.
The implementation centers on Applicant Tracking System capabilities such as online job posting and careers site integration, candidate application capture, configurable candidate workflows, and requisition and vacancy management. PageUp ATS was configured to support standard talent acquisition processes, including role based access and configurable application forms used across recruitment campaigns.
Operational coverage explicitly spans Southern Cross Care operations in South Australia, the Northern Territory and Victoria, with primary users in HR and recruitment teams. The deployment uses the PageUp ATS career site integration to present vacancy listings and intake candidate data directly into the system, enabling centralized applicant records for regional hiring activity.
Governance focused on centralized configuration and workflow control for recruitment approvals and candidate progression, with HR maintaining form templates and workflow rules. PageUp ATS serves as the central Applicant Tracking System for Southern Cross Care recruitment operations on their public website.
|
|
|
|
|
Core HR | HCM |
|
2019 | 2020 |
|
|
|
|
|
Earned Wage Access | HCM |
|
2021 | 2021 |
|
|
|
|
|
Environment, Health and Safety (EHS) | HCM |
|
2018 | 2018 |
|
|
|
|
|
Onboarding | HCM |
|
2015 | 2015 |
|
|
|
|
|
Payroll | HCM |
|
2019 | 2020 |
|
|
|
|
|
Recruiting | HCM |
|
2020 | 2020 |
|
|
|
|
|
Time and Attendance | HCM |
|
2017 | 2018 |
|
|
|
|
|
Time and Attendance | HCM |
|
2012 | 2012 |
|
|
|
|
|
Workforce Management | HCM |
|
2012 | 2012 |
|
|
|
|
|
Workforce Scheduling | HCM |
|
2017 | 2018 |
|
Southern Cross Care Southern Cross Care (SA, NT & VIC) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inovalon | Legacy | Inovalon ABILITY EASE Medicare | Revenue Cycle Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Southern Cross Care (SA, NT & VIC) implemented Inovalon ABILITY EASE Medicare in the Revenue Cycle Management category to centralize Medicare claims and aged care billing workflows. The deployment targeted finance and revenue operations across Southern Cross Care sites in South Australia, Northern Territory and Victoria, with an operational focus on Medicare claims processing, payment allocation and month end reconciliation for aged care services.
Inovalon ABILITY EASE Medicare was configured to support core Revenue Cycle Management functions including claims submission and tracking, payment allocation to invoices, reconciliation of complex Medicare monthly statements and reporting to finance stakeholders. The implementation included automation of data extraction using XML feeds from the Medicare website to feed reconciliation routines and to accelerate finalisation of discharged client accounts.
The solution was integrated with existing operational systems named in internal processes, specifically Procura for resident accounting and Microsoft Dynamics Great Plains for wider financial reporting, and exchanged data with the Medicare website via XML files. Operational use extended across finance teams, care managers and Finance Business Partners, and required routine interaction with the Department of Human Services to resolve statement variances and payment issues.
Governance changes emphasized centralized reconciliation workflows, formal communication paths between finance, care management and external payers, and a documented process for finalising discharged client accounts. Explicit outcomes recorded during the engagement included a redesigned method for finalising discharged client accounts and the creation of linked Excel to XML data retrieval that reduced duplicate effort when pulling funding data from Medicare.
|
Southern Cross Care Southern Cross Care (SA, NT & VIC) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
|
Southern Cross Care Southern Cross Care (SA, NT & VIC) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
Southern Cross Care Southern Cross Care (SA, NT & VIC) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
Southern Cross Care Southern Cross Care (SA, NT & VIC) Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2017 | 2017 |
|
Southern Cross Care Southern Cross Care (SA, NT & VIC) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
Southern Cross Care Southern Cross Care (SA, NT & VIC) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Southern Cross Care Southern Cross Care (SA, NT & VIC)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
HR Officer | Manager | HR | |
|
|
|
Director - Finance | Director | Finance | |
|
|
|
Director - Workforce | Director | HR | |
|
|
|
Human Resources Officer | Manager | HR | |
|
|
|
Employee Relations Manager | Manager | HR | |
|
|
|
Recruitment Business Partner | Manager | HR | |
|
|
|
ICT Manager | Manager | Finance | |
|
|
|
Finance Director and Company Secretary | Director | Finance | |
|
|
|
Payroll Officer | Manager | Finance | |
|
|
|
HR Business Partner | Manager | HR | |
|
|
|
Executive People and Culture | Director | HR | |
|
|
|
Human Resources Officer | Manager | HR | |
|
|
|
Director Workforce | Director | HR | |
|
|
|
Human Resources Business Partner | Manager | HR | |
|
|
|
Human Resources Officer | Manager | HR | |
|
|
|
Group Manager - Human Resources | Manager | HR | |
|
|
|
Human Resource Officer | Manager | HR | |
|
|
|
Group Manager Business Systems and Technology | Manager | IT | |
|
|
|
Human Resources Business Partner | Manager | HR | |
|
|
|
Payroll Manager | Manager | HR | |
|
|
|
Rostering Administrator | Manager | Finance | |
|
|
|
Human Resources Officer | Non Manager | HR | |
|
|
|
Human Resource Officer | Non Manager | HR | |
|
|
|
Rostering Administration | Non Manager | HR | |
|
|
|
HR Manager/Business Partner | Manager | HR | |
|
|
|
Rostering Business Partner | Director | HR | |
|
|
|
Group Manager Rostering | Manager | HR | |
|
Apps Being Evaluated by Southern Cross Care Southern Cross Care (SA, NT & VIC) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Southern Cross Care Southern Cross Care (SA, NT & VIC) IT executives and key decision makers. This section highlights Southern Cross Care Southern Cross Care (SA, NT & VIC)'s latest recorded technology evaluations, including Google Workspace (Formerly Google G-Suite) for Collaboration on 2025-09-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Southern Cross Care Southern Cross Care (SA, NT & VIC) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-04 | Southern Cross Care Southern Cross Care (SA, NT & VIC) | Evaluated | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration |
FAQ - APPS RUN THE WORLD Southern Cross Care Southern Cross Care (SA, NT & VIC) Technographics
Southern Cross Care Southern Cross Care (SA, NT & VIC) is a Healthcare organization based in Australia,
with around 2885 employees and annual revenues of $169.0 million.
Southern Cross Care Southern Cross Care (SA, NT & VIC) operates a diverse technology stack with applications such as
Microsoft Dynamics GP, PageUp ATS and Inovalon ABILITY EASE Medicare,
covering areas like ERP Financial, Applicant Tracking System and Revenue Cycle Management.
Southern Cross Care Southern Cross Care (SA, NT & VIC) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, PageUp and Inovalon.
Southern Cross Care Southern Cross Care (SA, NT & VIC) recently adopted applications including
Eziway Salary Packaging in 2021, Ruby Live Chat in 2021 and Expr3ss! in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Southern Cross Care Southern Cross Care (SA, NT & VIC)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Southern Cross Care Southern Cross Care (SA, NT & VIC)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Southern Cross Care Southern Cross Care (SA, NT & VIC) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.