Adelaide, 5065, SA,
Australia
Southern Cross Care Southern Cross Care (SA, NT & VIC) Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Southern Cross Care Southern Cross Care (SA, NT & VIC) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2885 Southern Cross Care Southern Cross Care (SA, NT & VIC) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southern Cross Care Southern Cross Care (SA, NT & VIC) has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2017, PageUp ATS for Applicant Tracking System in 2019, Inovalon ABILITY EASE Medicare for Revenue Cycle Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southern Cross Care Southern Cross Care (SA, NT & VIC) is running and its propensity to invest more and deepen its relationship with Microsoft , PageUp , Frontier Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southern Cross Care Southern Cross Care (SA, NT & VIC) revenues, which have grown to $169.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southern Cross Care Southern Cross Care (SA, NT & VIC) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
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Core HR | HCM |
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2019 | 2020 |
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Earned Wage Access | HCM |
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2021 | 2021 |
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Environment, Health and Safety (EHS) | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2019 | 2020 |
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Recruiting | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2017 | 2018 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2012 | 2012 |
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Workforce Scheduling | HCM |
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2017 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inovalon | Legacy | Inovalon ABILITY EASE Medicare | Revenue Cycle Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Southern Cross Care (SA, NT & VIC) implemented Inovalon ABILITY EASE Medicare in the Revenue Cycle Management category to centralize Medicare claims and aged care billing workflows. The deployment targeted finance and revenue operations across Southern Cross Care sites in South Australia, Northern Territory and Victoria, with an operational focus on Medicare claims processing, payment allocation and month end reconciliation for aged care services.
Inovalon ABILITY EASE Medicare was configured to support core Revenue Cycle Management functions including claims submission and tracking, payment allocation to invoices, reconciliation of complex Medicare monthly statements and reporting to finance stakeholders. The implementation included automation of data extraction using XML feeds from the Medicare website to feed reconciliation routines and to accelerate finalisation of discharged client accounts.
The solution was integrated with existing operational systems named in internal processes, specifically Procura for resident accounting and Microsoft Dynamics Great Plains for wider financial reporting, and exchanged data with the Medicare website via XML files. Operational use extended across finance teams, care managers and Finance Business Partners, and required routine interaction with the Department of Human Services to resolve statement variances and payment issues.
Governance changes emphasized centralized reconciliation workflows, formal communication paths between finance, care management and external payers, and a documented process for finalising discharged client accounts. Explicit outcomes recorded during the engagement included a redesigned method for finalising discharged client accounts and the creation of linked Excel to XML data retrieval that reduced duplicate effort when pulling funding data from Medicare.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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