Warwick, 4370, QLC,
Australia
Southern Downs Regional Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Southern Downs Regional Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 392 Southern Downs Regional Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southern Downs Regional Council has purchased the following applications: TechnologyOne ERP for ERP Financial in 2024, LiveChat for Chatbots and Conversational AI in 2020, VendorPanel Contract Management for Contract Lifecycle Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southern Downs Regional Council is running and its propensity to invest more and deepen its relationship with TechnologyOne , LiveChat, Inc. , VendorPanel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southern Downs Regional Council revenues, which have grown to $104.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southern Downs Regional Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP Financial Management | n/a | 2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VendorPanel | Legacy | VendorPanel Contract Management | Contract Lifecycle Management | Content Management | n/a | 2021 | 2021 |
In 2021 Southern Downs Regional Council implemented VendorPanel Contract Management as its Contract Lifecycle Management solution to centralize procurement sourcing and improve supplier engagement for council procurement in Queensland, Australia. The deployment emphasized VendorPanel Marketplace capabilities to broaden local supplier participation and streamline sourcing and quotation workflows for council buyers.
Configuration centered on marketplace supplier onboarding, structured sourcing and quotation workflows, and a unified repository for documents and communications, aligning with standard Contract Lifecycle Management functional practices. The VendorPanel Contract Management implementation was positioned to support contract records and procurement workflow orchestration while surfacing supplier responses in a centralized interface.
Operational coverage included council procurement teams and the local supplier community across the Southern Downs region, with rollout focused on increasing engagement with local businesses and consolidating procurement communications in a single location. The implementation leveraged the marketplace go to market pattern to boost supplier responses and shorten sourcing cycles for routine quotation events.
Governance and process changes prioritized centralized communication capture and a single source for procurement documentation to improve transparency and supplier relationship management. Outcomes reported in the case study include immediate increases in supplier responses, improved relationships with local businesses, and a single location for documents and communications, reflecting the program objectives for Contract Lifecycle Management.
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management, Enterprise Content Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2024 |
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Transactional Email | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2024 | 2024 |
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