Opp, 36467, AL,
United States
Southern Independent Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Southern Independent Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 41 Southern Independent Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southern Independent Bank has purchased the following applications: Fiserv Accel for Payment Processing in 2013, Pendo Adopt for Digital Adoption in 2021, Fiserv Business Process Manager for Premier for Business Process Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southern Independent Bank is running and its propensity to invest more and deepen its relationship with Fiserv , Pendo.io , AudioEye or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southern Independent Bank revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southern Independent Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Accel | Payment Processing | ERP Financial Management | n/a | 2013 | 2013 |
In 2013 Southern Independent Bank implemented Fiserv Accel in the Payment Processing category as part of a broader adoption of Fiserv account processing and digital solutions. The deployment of Fiserv Accel was announced alongside a hosted Premier bank platform deployment, positioning the payments network within a consolidated vendor ecosystem managed by Fiserv.
Fiserv Accel was deployed to provide core payments network capabilities, and it was implemented in concert with Card Services Debit Processing to support card programs and with Popmoney for person to person payments. The bank also selected CheckFree RXP for bill payment and presentment, TransferNow for online funds transfer, and Business Analytics for enterprise reporting, creating a functional stack spanning payments, consumer digital channels, and analytics.
Integration points were explicitly defined, with the Premier bank platform already integrated with EasyLender for loan origination and the Fiserv Clearing Network used for image exchange. Additional integrations included Branch Source Capture for check capture, Director for electronic content management, Integrated Teller for real time customer and account information, MyCardCreation for personalized cards, Retail Online for online banking, and Statement Advantage for customized statements, enabling coordinated processing across lending, retail branch, card services, and digital channels in the bank's Alabama operations.
Governance and process changes were supported by Business Process Manager for new account and process management and Virtual Trainer for Premier to standardize staff training and operational workflows. These components indicate a structured rollout approach that combined process orchestration with role based training to align operations to the new payments and account processing environment.
The bank cited expected improvements in loan system usability, reporting functions, and digital offerings as reasons for the selection, and Fiserv Accel was positioned as the Payment Processing element within that integrated solution set. Southern Independent Bank implemented Fiserv Accel to centralize payment flows and to complement enhancements across lending, card services, and online customer self service.
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Payment Processing | ERP Financial Management |
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2013 | 2013 |
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Payment Processing | ERP Financial Management |
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2013 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pendo.io | Legacy | Pendo Adopt | Digital Adoption | HCM | n/a | 2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Business Process Manager for Premier | Business Process Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Southern Independent Bank deployed Fiserv Business Process Manager for Premier as part of a broader Premier bank platform engagement in an outsourced environment. The implementation placed Fiserv Business Process Manager for Premier into the bank's Business Process Management layer to centralize new account and process management workflows across retail and commercial operations.
The deployment emphasized configuration for new account onboarding and loan workflow orchestration, aligning the Business Process Management application with Premier's loan application to enable single application processing for nearly every loan type. Functional capabilities implemented included workflow routing, approvals and exception handling, process automation for account lifecycle tasks, and staff enablement through Virtual Trainer for Premier.
Integrations were implemented across the broader Fiserv ecosystem to operationalize end to end workflows, including EasyLender loan origination, Business Analytics for enterprise reporting, Branch Source Capture for check imaging, CheckFree RXP for bill payment and presentment, Popmoney person to person payments, Accel payments network, Card Services Debit Processing, Director electronic content management, Fiserv Clearing Network for image exchange, Integrated Teller for real time customer and account information, MyCardCreation for personalized cards, Retail Online for digital banking, Statement Advantage for statement generation, and TransferNow for online funds transfer. The outsourced architecture tied BPM orchestration to account processing services within the Premier platform.
Governance and rollout focused on operations and lending teams, with process ownership centralized to support account opening and loan processing workflows. Southern Independent Bank cited usability, innovation and service reputation as primary selection factors, and anticipated enhanced loan system functionality, reporting and digital channel capabilities driven by the Business Process Management implementation.
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Core Banking | ERP Services and Operations |
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2013 | 2013 |
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Digital Banking | ERP Services and Operations |
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2013 | 2013 |
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Digital Banking | ERP Services and Operations |
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2013 | 2013 |
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Loan Management | ERP Services and Operations |
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2013 | 2013 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2013 | 2013 |
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Enterprise Content Management | Content Management |
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2013 | 2013 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Trading Platform | Investment Management |
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2013 | 2013 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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