Southway Housing Trust (Manchester)
Southern Gate,
Manchester, M20 2LT,
United Kingdom
Manchester, M20 2LT,
United Kingdom
44 16 1448-4200
Construction and Real Estate
Southway Housing Trust (Manchester) Technographics
Southway Housing Trust (Manchester) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Southway Housing Trust (Manchester) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 168 Southway Housing Trust (Manchester) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southway Housing Trust (Manchester) has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Hotjar for Customer Experience in 2019, LogMeIn GoToMyPC for Remote Monitoring and Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southway Housing Trust (Manchester) is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southway Housing Trust (Manchester) revenues, which have grown to $44.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southway Housing Trust (Manchester) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Southway Housing Trust (Manchester) Tech Stack and Enterprise Applications
Southway Housing Trust (Manchester) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Southway Housing Trust implemented Cisco Webex Meetings as its Audio Video and Web Conferencing platform. Cisco Webex Meetings is embedded on the Southway Housing Trust public website to provide browser-based meeting access and published join links for resident engagement and staff interactions. The deployment places Webex meeting join and scheduling widgets directly into site pages, enabling external participants to join without separate client installation, and supports both scheduled consultations and ad hoc collaboration. This implementation explicitly links the company, Cisco Webex Meetings, and the Audio Video and Web Conferencing category to tenant-facing and internal communication workflows.
Configuration emphasizes standard Audio Video and Web Conferencing capabilities including video and audio conferencing, screen sharing, browser join, and scheduling. The integration is implemented as an embedded Webex client and meeting scheduling flow on the website rather than as a back-end enterprise system integration. Governance has been applied through centralized scheduling and public meeting link controls to manage access and moderator roles, aligning meeting administration with communications teams. The architecture relies on Cisco Webex Meetings cloud orchestration for media handling while the website handles meeting discovery and link distribution.
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Collaboration | Collaboration |
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2021 | 2021 |
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Southway Housing Trust (Manchester) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Southway Housing Trust deployed Hotjar on its public website. The deployment uses a lightweight client-side Hotjar JavaScript snippet to capture behavioral telemetry aligned with Customer Experience tooling, including session recordings, heatmaps, funnel visualization, and on-page feedback mechanisms that inform tenant-facing UX. Hotjar was positioned to support digital services and website experience optimization rather than transactional back-office systems.
Architecturally the implementation follows a client-side instrumentation model, with data collection scoped to web pages and configured sampling to limit replay volume and focus on key user journeys. Operational ownership is centered on the digital services and user experience teams, with governance enforced through cookie consent controls and analytics access policies to address privacy requirements. The narrative links Southway Housing Trust Hotjar Customer Experience to UX research, website performance analysis, and tenant engagement workflows.
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Marketing Analytics | CRM |
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2019 | 2019 |
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Southway Housing Trust (Manchester) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn GoToMyPC | Remote Monitoring and Management | ITSM | n/a | 2020 | 2020 |
In 2020, Southway Housing Trust (Manchester) implemented LogMeIn GoToMyPC from GoTo as part of its Remote Monitoring and Management tooling. The public website shows active use of LogMeIn GoToMyPC to surface remote access capabilities for staff and support workflows that interact with the Trust's digital estate.
The implementation centers on remote desktop access and secure session initiation, using the LogMeIn GoToMyPC application to enable interactive remote support, file transfer during sessions, and multi-monitor remote control consistent with Remote Monitoring and Management functionality. Configuration efforts emphasized endpoint access provisioning, session authentication, and session logging to ensure operational traceability for IT support activities.
Operational scope covers internal IT support and business operations teams across the Trust, with access surfaced via the website and provisioned to staff accounts for reactive and scheduled support. Governance is organized around centralized account provisioning and role based access controls, aligning administrative controls with standard remote monitoring and management practices to manage user privileges and session oversight.
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Southway Housing Trust (Manchester) PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Southway Housing Trust (Manchester) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Southway Housing Trust (Manchester) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Southway Housing Trust (Manchester)
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Apps Being Evaluated by Southway Housing Trust (Manchester) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Southway Housing Trust (Manchester) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Southway Housing Trust (Manchester) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Southway Housing Trust (Manchester) Technographics
Southway Housing Trust (Manchester) is a Construction and Real Estate organization based in United Kingdom,
with around 168 employees and annual revenues of $44.2 million.
Southway Housing Trust (Manchester) operates a diverse technology stack with applications such as
Cisco Webex Meetings, Hotjar and LogMeIn GoToMyPC,
covering areas like Audio Video and Web Conferencing, Customer Experience and Remote Monitoring and Management.
Southway Housing Trust (Manchester) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, Contentsquare and GoTo (formerly LogMeIn).
Southway Housing Trust (Manchester) recently adopted applications including
Microsoft 365 in 2021, Amazon SES in 2021 and Microsoft Azure Cloud Services in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Southway Housing Trust (Manchester)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Southway Housing Trust (Manchester)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Southway Housing Trust (Manchester) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.