Spa Esprit Group Pte Ltd
60 Jln Penjara,
Singapore, 149375,
Singapore
Singapore, 149375,
Singapore
65 6474 5964
Leisure and Hospitality
Spa Esprit Group Pte Ltd Technographics
Spa Esprit Group Pte Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Spa Esprit Group Pte Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Spa Esprit Group Pte Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Spa Esprit Group Pte Ltd has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Zendesk Service for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Spa Esprit Group Pte Ltd is running and its propensity to invest more and deepen its relationship with Oracle , Google , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Spa Esprit Group Pte Ltd revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Spa Esprit Group Pte Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Spa Esprit Group Pte Ltd Tech Stack and Enterprise Applications
Spa Esprit Group Pte Ltd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Spa Esprit Group Pte Ltd implemented Oracle NetSuite ERP as its ERP Financial platform to support procurement and accounts payable workflows within the supply chain logistics function. The deployment centralized core transactional processing for purchase orders and invoice validation while providing record keeping for non inventory item stocking across outlets.
Within the supply chain logistics department staff used Oracle NetSuite ERP to create purchase orders, match and validate invoices for accuracy of company name, address, and amounts before submitting documents to finance, and to maintain inventory records for uniforms, stationery, and consumables. Operational responsibilities tied to the system included initiating POs for invoices requiring payment, recording stock replenishment triggers for outlet replenishment, and supporting outlet openings and closures, while physical activities such as packing non inventory items and blending essential oils were coordinated alongside system entries to ensure warehouse and outlet stock records remained current.
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Spa Esprit Group Pte Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Spa Esprit Group Pte Ltd implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The implementation established Google Workspace (Formerly Google G-Suite) as the core SaaS suite for corporate email and team productivity across the organization.
The deployment used standard Collaboration capabilities including Gmail email hosting, Google Drive file storage and sharing, Docs and Sheets real time content collaboration, and Calendar scheduling for meeting coordination. The installation followed a cloud hosted SaaS model managed through Google, reducing reliance on on premise mail servers and file servers.
Operational coverage aligned with Spa Esprit Group Pte Ltd's Singapore operations and spanned corporate functions and hospitality operations consistent with an 800 person workforce. Administrative controls and user lifecycle were managed through the Google Admin console, enabling centralized user provisioning, access controls, and domain level policy enforcement typical of Collaboration deployments.
Public web assets for Spa Esprit Group Pte Ltd referenced use of Google Apps for Business on their website, reflecting integration of Google Workspace components into contact and external communication workflows. The implementation narrative centers on Google Workspace (Formerly Google G-Suite) providing enterprise email, document collaboration, and scheduling capabilities under the Collaboration category.
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Spa Esprit Group Pte Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Spa Esprit Group Pte Ltd deployed Zendesk Service for Customer Support, embedding Zendesk on its public website to capture guest inquiries and online service requests. Spa Esprit Group Pte Ltd uses Zendesk Service as its Customer Support platform to centralize web-originated tickets and channel customer interactions into a single support queue for its leisure and hospitality operations in Singapore.
The implementation leverages core Customer Support capabilities common to web-embedded service platforms, including ticketing and case management for web contacts, a web widget for live chat and asynchronous messaging, and a searchable help center to publish guest-facing knowledge articles. Configuration work focused on ticket fields, automated routing rules, response macros, and basic workflow automations to standardize front-line handling of bookings, treatment enquiries, and service recovery requests.
Operational governance centered on configuring role-based access for the customer service team and defining escalation and routing workflows that align with spa operations and reservations functions. The rollout emphasized web channel capture and queue management, with Zendesk Service instrumented on the company website as the primary inbound customer channel for online guest support.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Spa Esprit Group Pte Ltd ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Spa Esprit Group Pte Ltd PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Spa Esprit Group Pte Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Spa Esprit Group Pte Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
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Finance Executive | Manager | Finance | |
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CFO | CXO | Finance | |
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General Manager | Manager | Finance | |
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CEO Founder | CXO | Finance | |
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Apps Being Evaluated by Spa Esprit Group Pte Ltd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Spa Esprit Group Pte Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Spa Esprit Group Pte Ltd digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Spa Esprit Group Pte Ltd Technographics
Spa Esprit Group Pte Ltd is a Leisure and Hospitality organization based in Singapore,
with around 800 employees and annual revenues of $80.0 million.
Spa Esprit Group Pte Ltd operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Google Workspace (Formerly Google G-Suite) and Zendesk Service,
covering areas like ERP Financial, Collaboration and Customer Support.
Spa Esprit Group Pte Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Google and Zendesk.
Spa Esprit Group Pte Ltd recently adopted applications including
Zendesk Service in 2021, Microsoft Clarity in 2021 and Amazon SES in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Spa Esprit Group Pte Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Spa Esprit Group Pte Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Spa Esprit Group Pte Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.