Space Coast Credit Union
8025 N Wickham Rd,
Melbourne, 32940, FL,
United States
Melbourne, 32940, FL,
United States
1 321-752-2222
Banking and Financial Services
Space Coast Credit Union Technographics
Space Coast Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Space Coast Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1012 Space Coast Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Space Coast Credit Union has purchased the following applications: UKG Pro HCM (ex UltiPro HCM) for Core HR in 2007, AppWorx Workload Automation for Business Process Management in 2017, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Space Coast Credit Union is running and its propensity to invest more and deepen its relationship with UKG , Oracle , Broadcom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Space Coast Credit Union revenues, which have grown to $205.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Space Coast Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Space Coast Credit Union Tech Stack and Enterprise Applications
Space Coast Credit Union HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2007 | 2018 |
In 2007, Space Coast Credit Union implemented UKG Pro HCM, then known as UltiPro, and went live in October 2007. The cloud-based deployment used a SaaS architecture and provided web browser access to HR and payroll functions, positioning UKG Pro HCM as the credit union's Core HR platform to centralize workforce administration.
The implementation focused on the Core HR capabilities of UKG Pro HCM, with explicit configuration of payroll automation and employee self-service so staff could securely view personal HR and payroll details online. The program emphasized a unified HCM design and a strong payroll engine, reflecting the stated selection criteria and enabling standard HR workflows such as payroll processing and employee data access.
Operational coverage extended across the credit union workforce of approximately 1,012 employees, with primary business functions impacted including human resources and payroll. The deployment provided distributed, browser-based access for employees and centralized payroll processing for HR operations, aligning system access with everyday HR and pay-cycle activities.
Governance was led by human resources leadership during selection and rollout, with Karen Sack, vice president of human resources, noting the decision to adopt UltiPro because the organization wanted a unified HCM with a strong payroll engine. Outcomes explicitly reported from the go-live included increased efficiency and reduced paper usage through payroll automation and employee self-service.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Space Coast Credit Union ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Space Coast Credit Union implemented AppWorx Workload Automation. AppWorx Workload Automation, classified as Business Process Management, was provisioned to orchestrate scheduled batch workloads and centralize job control across the credit union's operational environment.
The implementation focused on core workload automation capabilities typical for Business Process Management, including enterprise job scheduling, dependency management, calendar based runs, SLA monitoring, centralized logging and auditing, and role based access control for operations and support teams. Configuration work emphasized libraryed job definitions, automated runbooks for recurring batch processes, and alerting workflows to support oncall and service desk handoffs.
Integrations were implemented with the credit union's listed core and ancillary systems, scheduling jobs and data exchanges across Fiserv DNA, CCM, CRIF Action, CRIF DAO, CRM-BI, and Nautilus. Operational ownership rested with Information Systems leadership in Melbourne, FL, and a 25 person team of System Administrators, Service Desk, Field Technicians, Online Banking, Web Development, Application Development and Business Intelligence staff, reflecting cross functional coverage for production, disaster recovery, and nightly batch operations.
Governance and rollout activities included project management, creation and maintenance of policies and procedures to meet NCUA and other regulatory requirements, vendor relationship and contract oversight, budget management, and security and privacy controls tied to the workload automation estate. Change control and standard operating procedures were established to align automated schedules with application owners and to instrument auditing for regulatory compliance.
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Core Banking | ERP Services and Operations |
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2017 | 2017 |
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Digital Banking | ERP Services and Operations |
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2015 | 2016 |
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Loan Management | ERP Services and Operations |
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2019 | 2019 |
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Space Coast Credit Union AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, Space Coast Credit Union implemented LivePerson Conversational Cloud on its website. LivePerson Conversational Cloud, deployed as a Chatbots and Conversational AI solution, was provisioned to extend web based member engagement and customer service channels on sccu.com. The implementation established conversational entry points for members, routing queries into automated bot workflows and live agent touchpoints to support account servicing and general inquiries.
Configuration centered on conversational modules such as automated bot dialogue flows, real time messaging, agent handoff capabilities and conversational analytics, consistent with Chatbots and Conversational AI functional patterns. Operational scope focused on digital channels and customer service teams, with governance updates to agent workflows, response templates and escalation processes to accommodate automated to human transitions. The record documents a web first deployment of LivePerson Conversational Cloud for online member engagement.
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Space Coast Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Space Coast Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2014 | 2014 |
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Space Coast Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Space Coast Credit Union EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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Space Coast Credit Union ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Space Coast Credit Union PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Space Coast Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Space Coast Credit Union CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Space Coast Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President Human Resources | VP | HR | |
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SR HR Administrator – HRIS/Payroll | Manager | HR | |
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Senior HR Generalist | Manager | HR | |
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Human Resources Manager, Southern Region | Manager | HR | |
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Vice President, IT Operations | VP | IT | |
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CIO | CXO | Finance | |
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Information Technology Application Development Manager | Manager | IT | |
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Assistant Vice President, Accounting | VP | Finance | |
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Vice President Operations | VP | Operations | |
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CIO | CXO | Finance | |
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IT Manager | Manager | IT | |
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VP IT | VP | IT | |
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Business Transformation Manager | Manager | Operations | |
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Apps Being Evaluated by Space Coast Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Space Coast Credit Union IT executives and key decision makers. This section highlights Space Coast Credit Union's latest recorded technology evaluations, including Fiserv Spectrum for Credit Union Management on 2024-07-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Space Coast Credit Union digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-07-02 | Space Coast Credit Union | Evaluated | Fiserv | Fiserv Spectrum | Credit Union Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Space Coast Credit Union Technographics
Space Coast Credit Union is a Banking and Financial Services organization based in United States,
with around 1012 employees and annual revenues of $205.0 million.
Space Coast Credit Union operates a diverse technology stack with applications such as
UKG Pro HCM (ex UltiPro HCM), AppWorx Workload Automation and LivePerson Conversational Cloud,
covering areas like Core HR, Business Process Management and Chatbots and Conversational AI.
Space Coast Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Broadcom and LivePerson.
Space Coast Credit Union recently adopted applications including
UKG Pro Recruiting (ex UltiPro Recruiting) in 2021, Salesforce Sales Cloud in 2021 and AppDynamics APM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Space Coast Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Space Coast Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Space Coast Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.