Austin, 78701, TX,
United States
SpareFoot Technographics
SpareFoot Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SpareFoot and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 SpareFoot employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SpareFoot has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Zendesk Chat for Chatbots and Conversational AI in 2011, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SpareFoot is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SpareFoot revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SpareFoot intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SpareFoot Tech Stack and Enterprise Applications
SpareFoot ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, SpareFoot implemented Oracle NetSuite ERP. The deployment focused on ERP Financial capabilities, centralizing core finance and accounting processes for the 200 employee media company based in the United States. Oracle NetSuite ERP was provisioned as the primary financial backbone for accounting, billing, and statutory reporting. SpareFoot Oracle NetSuite ERP ERP Financial supported finance and accounting functions.
Implementation scope included configuration of general ledger, accounts payable, accounts receivable, billing, fixed assets, and expense management modules. Configuration work emphasized chart of accounts rationalization, automated journal posting and approval workflows, period close controls, and standardized financial reporting templates. Invoice generation and revenue capture workflows were configured inside Oracle NetSuite ERP to align billing cycles with accounting periods.
Operational coverage centered on finance, accounting, and revenue operations across SpareFoots United States operations. Governance established role based access control, accounts payable and accounts receivable approval routing, audit trails for reconciliations, and documented change control for ongoing configuration. Training and process documentation assigned process ownership for month end close and financial controls.
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SpareFoot AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, SpareFoot implemented Zendesk Chat on its website. SpareFoot implemented Zendesk Chat, a solution in the Chatbots and Conversational AI category, to enable real time web chat for consumer inquiries and lead capture on its public site.
The deployment centered on a cloud hosted web chat widget and the Zendesk Chat agent console, configured with proactive greetings, canned responses, queue management, session handoff to live agents, and transcript logging. Configuration emphasized chat routing rules and automated welcome flows consistent with Chatbots and Conversational AI functional workflows.
Operational scope was the SpareFoot website channel and the customer support organization, where agents used the Zendesk Chat console to manage inbound site conversations during operating hours. The implementation focused on customer engagement and lead qualification workflows, with chat transcripts retained for quality review and follow up.
Governance included standardized reply templates, routing and escalation procedures to other support channels, and agent training on chat handling and session management. The setup reflects a typical SaaS conversational layer for media industry customer service, integrating web based chat capabilities directly into SpareFoot customer support operations.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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SpareFoot Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, SpareFoot implemented Google Workspace (Formerly Google G-Suite) to provide core Collaboration capabilities across the organization. The deployment is visible in their public footprint, SpareFoot uses Google Workspace on their website, and the solution underpins email, calendaring, and document collaboration for the 200 employee US media company.
The Google Workspace (Formerly Google G-Suite) implementation centers on cloud hosted productivity modules including Gmail, Calendar, Drive, and Docs, with the Admin console used for domain management and user provisioning. Operational coverage is aligned to marketing, product, and corporate functions, and governance is executed through administrative roles, organizational unit configurations, account lifecycle controls, and standard security settings such as federated authentication and data protection controls consistent with Collaboration platform practices.
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SpareFoot CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Analytics | CRM |
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2014 | 2014 |
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Customer Data Platform | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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SpareFoot ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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IT Service Management | ITSM |
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2019 | 2019 |
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SpareFoot PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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SpareFoot IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2009 | 2009 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at SpareFoot
| First Name | Last Name | Title | Function | Department | Phone | |
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| Founder and CEO | CXO | Finance | ||||
| Chief Financial Officer | CXO | Finance | ||||
| COO | CXO | Finance |
Apps Being Evaluated by SpareFoot Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||