Lansing, 48912, MI,
United States
Sparrow Health System Technographics
Sparrow Health System Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sparrow Health System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7600 Sparrow Health System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sparrow Health System has purchased the following applications: Phenom Talent CRM for Candidate Relationship Management in 2016, Epic ASAP for Clinical Trial Management in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sparrow Health System is running and its propensity to invest more and deepen its relationship with Phenom , Equifax , Peoplefluent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sparrow Health System revenues, which have grown to $1.47 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sparrow Health System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sparrow Health System Tech Stack and Enterprise Applications
Sparrow Health System HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2016 | 2016 |
In 2016, Sparrow Health System implemented Phenom Talent CRM, deploying Phenom People on its public careers site as part of a Candidate Relationship Management initiative for recruiting and talent acquisition. The deployment positioned Phenom Talent CRM as the system of record for inbound candidate engagement on the careers.sparrow.org domain and as the primary channel for employer branding and candidate experience management.
Phenom Talent CRM was configured to support candidate profile capture, talent pool segmentation, proactive candidate engagement campaigns, and CRM-driven workflow automation typical of Candidate Relationship Management platforms. The implementation emphasized career site integration and candidate lifecycle orchestration, with configuration work focused on form capture, profile normalization, talent pool tagging, and campaign templates to support recruiter outreach and automated candidate touchpoints.
Operational ownership resides with HR and recruiting teams, who use Phenom People on the website to centralize candidate interaction data and coordinate sourcing workflows. Governance and process changes included establishing CRM workflow ownership, recruiter campaign approval workflows, and centralized candidate record practices to ensure consistent engagement across hiring teams.
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HR Compliance | HCM |
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2019 | 2019 |
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Recruiting | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2005 | 2005 |
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Workforce Scheduling | HCM |
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2013 | 2013 |
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Sparrow Health System ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Sparrow Health System deployed Epic ASAP within a Clinical Trial Management context to consolidate emergency department clinical workflows and operationalize ED-specific electronic medical record capabilities. The engagement was led by an Inpatient Applications Analyst who served as lead ASAP analyst for six emergency departments and who led the stand up of a new standalone Emergency Department, providing direct clinician consultation and configuration oversight from 2020 to present.
Epic ASAP was implemented alongside Epic ClinDoc, Orders, and Optime where the analyst holds proficiency and certification, with configuration efforts focused on emergency department documentation, orders orchestration, registration and triage intake, and patient flow management typical of ED clinical operations. Epic ASAP was the primary application for ED clinical documentation and workflow orchestration, and configuration emphasized role based workflows for physicians, nursing, and registration staff.
The implementation included integration of Epic ASAP with an on demand virtual health platform embedded within the Emergency Department to support telehealth encounters at point of care, and operational coverage explicitly targeted emergency medicine, nursing, registration, and care coordination teams across Sparrow Health System emergency departments. The lead analyst consulted with clinicians to develop EMR policies and practices, establishing configuration governance and operational playbooks to standardize ASAP usage across sites.
Since 2020 the lead ASAP analyst has retained operational ownership for Epic ASAP, managing ongoing configuration, clinician consulting, and governance for emergency department EMR workflows, while overseeing launches of new stand alone ED environments and on demand virtual health capabilities within the Emergency Department.
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Electronic Health Record | ERP Services and Operations |
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2022 | 2022 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Healthcare ERP | ERP Services and Operations |
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2020 | 2020 |
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Healthcare ERP | ERP Services and Operations |
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2020 | 2020 |
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Home Care Management | ERP Services and Operations |
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2020 | 2020 |
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Patient Management | ERP Services and Operations |
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2019 | 2019 |
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Pharmacy Management | ERP Services and Operations |
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2023 | 2023 |
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Revenue Cycle Management | ERP Services and Operations |
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2015 | 2015 |
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Sparrow Health System Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Sparrow Health System deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution and embedded meeting access on its public website. The implementation positions Cisco Webex Meetings as the primary web conferencing interface for scheduled and ad hoc virtual collaboration across the organization.
Configuration emphasized core Cisco Webex Meetings capabilities including multi-party video, screen sharing, recording, meeting scheduling, and browser-based join flows to support embedded site access. The deployment accommodated both browser and native client access to cover desktop and mobile endpoints, and applied host controls and participant moderation to manage meeting behavior.
Operational coverage included clinical communications, administrative coordination, and IT and operations teams, enabling internal staff meetings and external provider or patient-facing sessions via the website. Integrations were aligned with standard Audio Video and Web Conferencing implementations, including calendar and identity integration to streamline scheduling and access workflows.
Governance focused on meeting access controls, role-based host provisioning, and policy settings for recording retention and participant permissions to address typical healthcare compliance requirements. Centralized administration was handled through Cisco Webex Meetings management consoles, with site-embedded endpoints and join flows to simplify end user adoption and operational support.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Online Meeting Scheduling | Collaboration |
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2015 | 2015 |
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Sparrow Health System Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2010 | 2010 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Sparrow Health System CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Sparrow Health System ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Sparrow Health System IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sparrow Health System
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sparrow Health System Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-12-05 | Sparrow Health System | Evaluated | Elavon | Elavon | Payment Processing | ERP |