
Le Havre, 76600,
France
SPB Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by SPB and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 SPB employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SPB has purchased the following applications: Genesys Reporting & Analytics for Analytics and BI in 2007, Cloud IKOULA One for Application Hosting and Computing Services in 2014, Genesys Enterprise Workload Management for Business Process Management in 2007 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SPB is running and its propensity to invest more and deepen its relationship with Genesys , Ikoula , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SPB revenues, which have grown to $167.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SPB intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
x
Analytics and BI
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Genesys | Legacy | Genesys Reporting & Analytics | Analytics and BI | Analytics and BI | n/a | 2007 | 2007 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Ikoula | Legacy | Cloud IKOULA One | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
ERP Services and Operations
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Genesys | Legacy | Genesys Enterprise Workload Management | Business Process Management | ERP Services and Operations | n/a | 2007 | 2007 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Call Center, Customer Experience | CRM |
|
2007 | 2007 |
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
|
|
Interactive Voice Response (IVR) | CRM |
|
2007 | 2007 |
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
CyberSecurity
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Next Generation Firewall | CyberSecurity |
|
2011 | 2011 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Workforce Management | HCM |
|
2007 | 2007 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Director of Management & Customer Experience | Director | Customer Service | ||||
Customer Experience Manager | Manager | Customer Service | ||||
CIO | CXO | Finance | ||||
Client experience & digital marketing | CXO | Customer Service | ||||
Director of Management and Customer Relations | Director | Customer Service |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |