Tyler, 75701, TX,
United States
SpeedShield USA Technographics
SpeedShield USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SpeedShield USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 SpeedShield USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SpeedShield USA has purchased the following applications: Microsoft 365 for Collaboration in 2021, Zendesk Service for Customer Support in 2022, Amazon EC2 for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SpeedShield USA is running and its propensity to invest more and deepen its relationship with Microsoft , CodeTwo , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SpeedShield USA revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SpeedShield USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SpeedShield USA Tech Stack and Enterprise Applications
SpeedShield USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, SpeedShield USA implemented Microsoft 365 to provide Collaboration capabilities across the firm. Microsoft 365 was provisioned to deliver cloud-based productivity and collaboration tools aligned with business functions for communications, document management, and client-facing coordination.
The deployment leverages core Microsoft 365 applications such as Outlook, Teams, and SharePoint to enable email, real-time messaging, and shared document repositories, and the company is using Microsoft 365 on their website. Operational scope covers the entire organization of roughly 10 employees at this professional services firm, supporting client communications and internal project coordination. Governance and configuration reflect a small-company deployment model with emphasis on user provisioning, access controls, and centralized document libraries.
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
SpeedShield USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, SpeedShield USA implemented Zendesk Service on their website to centralize customer inquiries and manage support interactions. Zendesk Service is deployed as the primary Customer Support application for SpeedShield USA, handling web submitted tickets and acting as the interface between customers and the company support function. The implementation explicitly leverages the Zendesk Service web presence to capture requests from site visitors and route them into a centralized ticketing queue.
Configuration focuses on core Customer Support workflows common to Zendesk Service, including web widget based ticket capture, ticket creation and triage, assignment rules, and canned responses for a small customer support team. Operational scope is concentrated within the customer-facing support function at SpeedShield USA, where ticket routing and escalation rules are used to structure daily support work and ensure consistent handling of inbound website requests. Governance is implemented through defined ticket statuses and assignment workflows, with automated routing and templated responses used to scale a 10 person operation without introducing external system integrations.
|
SpeedShield USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018 SpeedShield USA implemented Amazon EC2 to host its public website. The deployment uses Amazon EC2 as the primary compute layer within the Application Hosting and Computing Services category, provisioning virtual server instances and instance images to deliver web content and manage the web application runtime.
Operationally the implementation centers on web hosting and IT operations for the small professional services firm, with configuration focused on instance lifecycle management, security group access controls, and instance provisioning and scaling practices common to Amazon EC2 deployments. The Amazon EC2 deployment directly supports the company website, aligning Application Hosting and Computing Services with customer facing content delivery and site availability, and governance is managed through small team change control and monitoring workflows typical for a ten person organization.
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at SpeedShield USA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by SpeedShield USA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||