Louisville, 40202, KY,
United States
Springstone, Inc. Technographics
Springstone, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Springstone, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4100 Springstone, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Springstone, Inc. has purchased the following applications: WellSky LTACH (formerly HCS Interactant) for Electronic Health Record in 2019, CallRail Call Tracking for Call Tracking and Recording in 2019, New Relic APM for Application Performance Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Springstone, Inc. is running and its propensity to invest more and deepen its relationship with WellSky , CallRail , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Springstone, Inc. revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Springstone, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Springstone, Inc. Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WellSky | Legacy | WellSky LTACH (formerly HCS Interactant) | Electronic Health Record | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Springstone, Inc. implemented WellSky LTACH (formerly HCS Interactant) as its Electronic Health Record to support long term acute care clinical operations. The WellSky LTACH Electronic Health Record deployment targeted inpatient clinical workflows across Springstone, Inc., a United States based healthcare provider with roughly 4,100 employees. This implementation reflects adoption of a specialty EHR for LTACH level of care.
Configuration work focused on core Electronic Health Record capabilities typical for long term acute care, including clinical documentation, medication administration recording, order management, multidisciplinary care coordination, therapy and rehabilitation documentation, and discharge planning. Functional design prioritized structured patient records, role based access controls, clinical documentation templates, and standardized order sets to align nursing and therapy workflows with clinical policy.
Deployment architecture emphasized environment provisioning, segmentation, and system hardening under infrastructure led governance. Technical validation activities included environment level testing, backup and recovery planning, and performance validation to ensure operational readiness across clinical sites. The implementation approach concentrated on stable, provisioned environments to support inpatient care delivery rather than experimental or pilot configurations.
Governance and rollout oversight included an HCS Infrastructure Architect who managed configuration baselines, environment provisioning, and technical acceptance testing. Change control and release coordination were used to align clinical staff training, configuration updates, and validation of documentation workflows prior to go live.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
In 2019, Springstone, Inc. deployed CallRail Call Tracking on its public website to centralize measurement of inbound telephone leads. CallRail Call Tracking is implemented under the Call Tracking and Recording category and was instrumented to capture web to call sessions, assign tracking numbers, and provide call attribution for digital marketing channels.
The implementation focused on configuration of tracking numbers, dynamic number insertion for channel attribution, and analytics dashboards to support marketing and patient access teams. Operational scope was website based call capture with browser level tracking and form to call correlation, aligning call data with digital campaign performance and intake workflows. Governance emphasized marketing and patient intake process alignment and controlled access to call reporting for operational users.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2016 | 2016 |
In 2016, Springstone, Inc. deployed New Relic APM on its public website to provide Application Performance Management for its web-facing applications. The implementation targeted web application instrumentation and runtime monitoring, positioning New Relic APM as the primary tool for application performance visibility across the site.
The deployment involved standard APM capabilities, including application performance monitoring, transaction tracing, real user monitoring, and error analytics to capture web request performance and server-side traces. New Relic APM was instrumented in the web application stack to collect transaction-level data, capture slow traces, and surface exception details for application and operations teams.
Operational coverage focused on the public website and supported web operations and application engineering workflows, with dashboards and alerting configured to route incidents to those teams. Governance practices emphasized centralized monitoring dashboards, alert threshold configuration, and incident escalation paths to ensure performance anomalies on the site were triaged by IT and engineering stakeholders.
This narrative identifies Springstone, Inc., the New Relic APM application, and the Application Performance Management category, describing deployment scope, functional modules implemented, and the governance and operational model used to manage web application performance.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Springstone, Inc.
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Apps Being Evaluated by Springstone, Inc. Executives
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