Sprout Asia
32 Pekin Street #05-01,
Singapore, 48762,
Singapore
Singapore, 48762,
Singapore
65 6016 6399
Professional Services
Sprout Asia Technographics
Sprout Asia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sprout Asia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Sprout Asia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sprout Asia has purchased the following applications: Xero for ERP Financial in 2014, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sprout Asia is running and its propensity to invest more and deepen its relationship with Xero , Freshworks , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sprout Asia revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sprout Asia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sprout Asia Tech Stack and Enterprise Applications
Sprout Asia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Legacy | Xero | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Sprout Asia implemented Xero as its ERP Financial application. The Xero implementation centralized core accounting capabilities including general ledger, accounts payable, accounts receivable, bank feed reconciliation, and cash management within Sprout Asia's finance and client accounting services. The deployment used Xero's cloud SaaS model so clients could connect directly to bank feeds and maintain continuous transaction flow into the accounting environment.
Sprout Asia configures and supports bank feed integrations, assisting clients to connect to a range of banks via Xero and to streamline payment workflows through configured payment services. Sprout is knowledgeable about accessing bank loans and provides advisory on credit access workflows that leverage Xero financial data and bank connectivity. Operational coverage focuses on finance and client advisory functions, with governance centered on standardized bank feed setup, reconciliation controls, and payment workflow configuration.
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Sprout Asia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Sprout Asia deployed Freshdesk Messaging (Formerly Freshchat) on its corporate website. The implementation positions Freshdesk Messaging (Formerly Freshchat) as the primary Chatbots and Conversational AI channel for web-based customer engagement, linking the company application category to customer support and lead capture business functions.
The configuration focuses on a web messaging widget with conversational AI rules for FAQ automation, canned response libraries, automated chat routing to live agents, and structured lead capture conversational flows. Administrative controls and role based access were configured to align agent responsibilities with customer service and sales intake processes, and the deployment uses category standard capabilities such as session transcripts, conversation tagging, and intent based message handling.
Operational scope is the public website, supporting customer support and sales inquiry workflows managed by Sprout Asia internal teams. Governance emphasized defined admin ownership, scripted escalation and handoff workflows, and incremental rollout across site pages to stabilize conversational rules and agent routing before full production coverage.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Sprout Asia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Sprout Asia implemented Microsoft 365 to provide Collaboration across the professional services firm. The Microsoft 365 deployment serves a single cloud tenant supporting the companys Singapore operations and roughly 70 employees, with an explicit focus on internal communications and client facing project delivery workflows.
The implementation emphasizes core Collaboration capabilities typical of Microsoft 365, including Exchange Online email, Microsoft Teams messaging and meetings, SharePoint Online document management, and OneDrive for Business file sync and sharing. Microsoft 365 is also noted as being used on their website, and governance is structured around centralized tenant administration, account provisioning, and document library and collaboration policies to align IT oversight with delivery teams.
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Sprout Asia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sprout Asia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2022 | 2022 |
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Sprout Asia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Sprout Asia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sprout Asia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sprout Asia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sprout Asia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sprout Asia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Sprout Asia Technographics
Sprout Asia is a Professional Services organization based in Singapore,
with around 70 employees and annual revenues of $7.0 million.
Sprout Asia operates a diverse technology stack with applications such as
Xero, Freshdesk Messaging (Formerly Freshchat) and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Sprout Asia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Xero, Freshworks and Microsoft.
Sprout Asia recently adopted applications including
Cynopsis Artemis in 2022, Hubspot Live Chat in 2021 and Typeform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sprout Asia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sprout Asia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sprout Asia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.