SRF Technographics
SRF Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SRF and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7180 SRF employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SRF has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2017, Oracle Learning Cloud for Learning and Development in 2018, Oracle Business Process Management for Business Process Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SRF is running and its propensity to invest more and deepen its relationship with Oracle , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SRF revenues, which have grown to $1.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SRF intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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SRF Tech Stack and Enterprise Applications
SRF ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, SRF implemented Oracle E-Business Suite as its corporate ERP. Oracle E-Business Suite was deployed to serve as the ERP Financial backbone supporting corporate finance and core operational business functions across the enterprise.
The Oracle E-Business Suite R12 deployment at SRF encompassed Financials, Manufacturing, Procurement, Sales and Marketing, Projects, Quality, Maintenance, and Inventory modules and processes. Configuration and ongoing enhancements were managed as part of a corporate ERP adoption program, with Oracle ASCP implemented for advanced supply chain planning and visibility and Oracle BPM used to automate controls and cross-functional workflows.
Integrations were explicit and broad, linking Oracle E-Business Suite to Oracle PLM, Salesforce.com, QlikView BI, SharePoint, Oracle SOA, and plant control systems including DCS and SCADA with historian integration. The ERP implementation supported 14 manufacturing plants across India, South Africa, and Thailand and included RFID and barcode based material and vehicle tracking both inside plants and in external logistics to extend supply chain visibility.
Governance and operational ownership were centralized under the Business CIO and AVP-IT reporting to the SVP Finance and IT, with dotted-line engagement to business CEOs, establishing IT strategic planning, project prioritization, annual operating and capital budget control, and IT compliance oversight. Business process controls and automation via Oracle BPM were applied to credit-check, CAPEX approval, engineering work requests, master data management, customer complaints and visit management, and export-import document workflows.
The implementation was paired with IIoT and analytics initiatives for advanced process controls, predictive maintenance, and asset tracking, and it included plant IT infrastructure improvements such as leased internet lines, VLAN-based network separation, SolarWinds monitoring, historian integration, and data backup solutions. Information security and data governance measures were rolled out in parallel, including encryption, DLP, MDM-Airwatch, IRM-Seclore, data obfuscation, digital signatures, and access and device level controls, while targeted compliance work supported enabling pharma-manufacturing for cGxP/USDFA CSV audit compliance.
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SRF HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Learning Cloud | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018, SRF implemented Oracle Learning Cloud to centralize delivery, tracking, management, and reporting for its formal and informal learning programs. The deployment of Oracle Learning Cloud addresses SRF's Learning and Development requirements and is positioned to support HR and talent processes tied to compliance and skills development.
The implementation focused on core Learning and Development modules typical of an enterprise learning platform, including content delivery and catalog management, learner enrollment and learning path configuration, assessment and certification tracking, and reporting and analytics for training records. Oracle Learning Cloud was configured to manage both formal course curricula and informal learning channels, with capabilities for learner profiles, manager dashboards, and course completion reporting.
Operational ownership for the solution was structured under SRF's L&D and HR teams, establishing centralized governance for course approval, assignment workflows, and training records management. The program standardized learning administration across the company and created a single source for training data and compliance reporting without referencing any prior system replacement.
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SRF ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Business Process Management | Business Process Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 SRF implemented Oracle Business Process Management as a strategic Business Process Management platform to centralize process controls across its chemical, specialty chemicals, technical textiles, engineering plastics and packaging films businesses. SRF operates 14 manufacturing plants in India, South Africa and Thailand and maintains an enterprise technology landscape that includes Oracle eBS R12 corporate ERP, Oracle PLM, Salesforce.com, QlikView BI, Sharepoint, Oracle ASCP, Oracle SOA, DCS and SCADA control systems along with multiple custom applications. The Oracle Business Process Management deployment was scoped to support enterprise functions that align with the corporate ERP footprint, including Financials, Manufacturing, Procurement, Sales and Marketing, Projects, Quality, Maintenance and Inventory. Implementation oversight was provided through corporate IT governance, with the AVP-IT reporting to SVP-Finance&IT and maintaining dotted-line engagement with business CEOs to align priorities and budgets.
Core functional workflows implemented in Oracle Business Process Management included automation of the credit-check process, CAPEX approvals, Engineering Work Requests EWR, master data management workflows, customer complaints and visits management, and export-import document management. These workflows were modeled using BPM process definitions and implemented using human task management, business rules and exception handling to enforce process controls and centralized execution. Oracle Business Process Management served as the control plane for approval routing, audit trails and policy-driven process behavior across the listed business processes.
Integrations were executed with named enterprise systems present in SRFs landscape, including Oracle eBS R12 for transactional and master data, Oracle SOA for service orchestration, Oracle PLM for engineering inputs, Oracle ASCP for supply chain planning feeds, Salesforce.com for commercial workflow touchpoints, QlikView BI and Sharepoint for reporting and collaboration, and plant-level DCS and SCADA systems for operational data. Oracle Business Process Management was interfaced with the ERP and SOA layers to trigger transactional updates and expose process status to BI consumers. The deployment pattern combined centralized BPM servers orchestrating services through the SOA layer with local integrations at plant sites to accept operational inputs from control systems.
Governance and rollout were managed within the corporate IT framework, with responsibilities for IT strategic and operational planning, project prioritization and budget control held by the AVP-IT and SVP-Finance&IT. Process ownership and change control were organized with functional heads in Finance, Supply Chain and Manufacturing, using Oracle Business Process Management as the platform for master data workflows and cross functional approvals. Rollout coordination and integration validation were carried out with plant IT teams across India, South Africa and Thailand to align process automation with operational constraints and compliance requirements.
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Enterprise Asset Management | ERP Services and Operations |
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2021 | 2021 |
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SRF AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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SRF Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2019 | 2019 |
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SRF CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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SRF ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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SRF PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Lifecycle Management | PLM and Engineering |
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2017 | 2017 |
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Product Lifecycle Management | PLM and Engineering |
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2017 | 2017 |
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SRF IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2025 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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SRF CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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SRF Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Physical Security Outsourcing | Physical Security |
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2018 | 2018 |
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Video Surveillance System | Physical Security |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at SRF
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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President, Group CIO & Shared Services Head | Director | IT | |
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President & CFO | CXO | Finance | |
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Senior Vice President Information Technology | VP | IT | |
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Associate Vice President Finance & Accounts | VP | Finance | |
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Vice President and Head of Oracle Services | VP | IT | |
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Senior Information Technology Manager | Manager | IT | |
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Security Manager | Manager | Finance | |
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Information Technology Infrastructure Team Lead | Manager | IT | |
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Information Technology Officer | Manager | IT | |
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Senior Executive Officer - IT department | Director | IT | |
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Apps Being Evaluated by SRF Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SRF IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SRF digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD SRF Technographics
SRF is a Manufacturing organization based in India,
with around 7180 employees and annual revenues of $1.90 billion.
SRF operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle Learning Cloud and Oracle Business Process Management,
covering areas like ERP Financial, Learning and Development and Business Process Management.
SRF has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle.
SRF recently adopted applications including
Oracle Cloud Infrastructure in 2024, Oracle Enterprise Asset Management in 2021 and Cisco Webex Meetings in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SRF’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SRF’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SRF technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.