Brockville, K6V 5X3, ON,
Canada
St. Lawrence College Technographics
St. Lawrence College Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by St. Lawrence College and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 St. Lawrence College employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St. Lawrence College has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2014, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St. Lawrence College is running and its propensity to invest more and deepen its relationship with Oracle , iCIMS , Blackboard or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St. Lawrence College revenues, which have grown to $103.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St. Lawrence College intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
St. Lawrence College Tech Stack and Enterprise Applications
St. Lawrence College ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2014 | 2018 |
In 2014 St. Lawrence College implemented Oracle PeopleSoft ERP as an ERP Financial system to centralize campus finance and employee services across the college in Canada. The deployment positioned Oracle PeopleSoft ERP to serve as the institutional finance backbone while providing employee-facing access to payroll documents and faculty utilities.
The implementation configured Employee Self Service to surface Paycheck and T4 documents, and provisioned a Faculty Centre component for eligible staff, with direct navigation available under the PeopleSoft dropdown menu. Core ERP Financial capabilities were implemented to support general ledger, accounts payable, accounts receivable, and payroll workflows, alongside PeopleSoft HR and PeopleSoft SIS functional areas that coexist within the PeopleSoft suite.
Operational coverage included administrative staff, payroll teams, and faculty users across the college, with PeopleSoft SIS, HR, and Finance modules accessible through a unified PeopleSoft interface. Governance was structured around role based access to Employee Self Service and Faculty Centre screens, centralizing financial and payroll document distribution through PeopleSoft while aligning campus user access to institutional HR and student information workflows.
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St. Lawrence College HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014 St. Lawrence College implemented iCIMS Recruit Applicant Tracking System as its primary Applicant Tracking System for online recruiting. The deployment was configured to operate from the college careers site, enabling public job postings and candidate application capture directly through the St. Lawrence College website.
iCIMS Recruit Applicant Tracking System was configured to support core ATS capabilities including job requisition management, career site job posting, candidate profile capture, resume parsing and configurable hiring workflows. The implementation provided hiring manager portals and recruiter dashboards to manage applicant routing, interview scheduling and status tracking.
Integration was centered on the St. Lawrence College website where iCIMS powered career site job listings and candidate submission flows. Operational ownership rested with the college human resources and recruitment teams, supporting both staff and faculty hiring activities across the institution.
Governance emphasized recruiter driven workflows and approval chains, with role based access for hiring managers and HR administrators and configuration for record retention and compliance reporting typical of Applicant Tracking System deployments. The rollout focused on centralizing applicant recordkeeping and embedding structured hiring processes into routine HR operations using iCIMS Recruit Applicant Tracking System.
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Core HR | HCM |
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2014 | 2018 |
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Learning and Development | HCM |
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2008 | 2018 |
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St. Lawrence College AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, St. Lawrence College deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The deployment is categorized as Chatbots and Conversational AI and is configured as a web-embedded live chat channel to handle student-facing and public inquiries, supporting student support and admissions engagement.
Salesforce Chat was configured to provide real-time messaging with pre-chat capture, canned responses, agent routing rules, and session transcript retention within the Salesforce Chat environment. Implementation details visible on the site indicate window placement on priority pages, operational hours controls to manage live versus offline handling, and agent console usage for live interactions, consistent with standard Chatbots and Conversational AI workflows.
Operational scope centers on the college website as the primary channel, routing interactions to front-line service staff and campus contact points. Governance appears focused on web channel configuration, chat routing policies, and transcript management under institutional administrative control, with ongoing configuration managed through the Salesforce Chat administrative settings.
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St. Lawrence College Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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St. Lawrence College CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2006 | 2006 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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St. Lawrence College ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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St. Lawrence College IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at St. Lawrence College
Apps Being Evaluated by St. Lawrence College Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-09-18 | St. Lawrence College | Evaluated | Citrix | Citrix Workspace | Digital Workspace | IaaS |
| 2024-09-10 | St. Lawrence College | Evaluated | Givex | Givex | Customer Loyalty | CRM |