St. Lukes University Health Network Technographics
St. Lukes University Health Network Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by St. Lukes University Health Network and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23000 St. Lukes University Health Network employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St. Lukes University Health Network has purchased the following applications: Workday Recruiting for Recruiting, Applicant Tracking System in 2011, EpicCare Ambulatory for Electronic Health Record in 2021, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St. Lukes University Health Network is running and its propensity to invest more and deepen its relationship with Workday , UKG , Epic Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St. Lukes University Health Network revenues, which have grown to $3.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St. Lukes University Health Network intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
St. Lukes University Health Network Tech Stack and Enterprise Applications
St. Lukes University Health Network HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011, St. Luke's University Health Network deployed Workday Recruiting as its Recruiting,Applicant Tracking System. The deployment uses Workday Recruiting to host the organization's public careers site at https://sluhn.wd1.myworkdayjobs.com/SLUHN/jobs, positioning Workday Recruiting as the primary applicant tracking and careers site delivery platform.
Workday Recruiting is configured to support standard ATS workflows including job requisition creation and approval, posting to the Workday-hosted careers site, candidate tracking through staged workflows, interview scheduling coordination, and offer management. The implementation focuses on talent acquisition and recruiting operations, providing a centralized system for recruiters and hiring managers to manage applicant records, applicant communications, and compliance-oriented data capture.
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Workforce Management | HCM |
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2013 | 2013 |
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St. Lukes University Health Network ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | EpicCare Ambulatory | Electronic Health Record | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 St. Luke's University Health Network implemented EpicCare Ambulatory as its Electronic Health Record for ambulatory services across its Pennsylvania outpatient network. The deployment established EpicCare Ambulatory as the primary platform for outpatient charting, order management, and clinician-facing workflows, supported by internal Epic Ambulatory Analyst/Builder resources that began in January 2021 to lead build and optimization.
Configuration work focused on ambulatory charting, computerized provider order entry, e-prescribing, appointment scheduling, clinical decision support, and specialty documentation templates, reflecting standard Electronic Health Record functional modules for outpatient care. Build activities included template development, role based access configuration, and specialty workflow orchestration to align clinical documentation and orders with ambulatory practice patterns.
Operational coverage targeted primary care and specialty clinics, nursing documentation, and scheduling operations across network sites in Pennsylvania, with IT and clinical informatics responsible for ongoing support and operational handoff. Integrations used standard interoperability approaches to exchange clinical results, imaging references, and medication history, implementing interfaces that follow common health data exchange protocols typical for Electronic Health Record deployments.
Governance was organized around an internal build and analyst function, with Epic Ambulatory Analyst/Builder roles driving configuration governance, build review boards, structured testing cycles, and clinician workflow validation. Change management emphasized training coordination with clinical teams, iterative optimization, and controlled cutover procedures to embed EpicCare Ambulatory within outpatient clinical operations.
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2023 | 2023 |
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Laboratory Management | ERP Services and Operations |
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2021 | 2021 |
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Medical Imaging | ERP Services and Operations |
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2022 | 2023 |
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Patient Management | ERP Services and Operations |
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2021 | 2021 |
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Pharmacy Management | ERP Services and Operations |
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2016 | 2016 |
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St. Lukes University Health Network AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, St. Luke's University Health Network deployed LivePerson Conversational Cloud on its website to provide web-based conversational support for patients and site visitors. The implementation uses LivePerson Conversational Cloud within the Chatbots and Conversational AI category to deliver contextual messaging on the public site. The deployment is focused on the web channel as the network's digital front door for patient engagement and basic service workflows.
Configuration centers on conversational flow orchestration, session management, and agent escalation, aligning with core Chatbots and Conversational AI capabilities such as automated messaging, handoff to human agents, and engagement analytics. Operational ownership is positioned with digital patient engagement and contact center functions, which manage conversation content, routing rules, and performance monitoring. The LivePerson Conversational Cloud implementation emphasizes web channel coverage and ongoing content governance to sustain patient-facing conversational services.
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St. Lukes University Health Network Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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St. Lukes University Health Network Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2025 | 2025 |
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Web Content Management | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2016 | 2016 |
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St. Lukes University Health Network CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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St. Lukes University Health Network TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Payment Integrity | TRM |
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2021 | 2021 |
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St. Lukes University Health Network PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2021 | 2021 |
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St. Lukes University Health Network IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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St. Lukes University Health Network CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Loss Prevention | CyberSecurity |
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2021 | 2021 |
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EMM / MDM / MAM | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at St. Lukes University Health Network
Apps Being Evaluated by St. Lukes University Health Network Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-04-16 | St. Lukes University Health Network | Evaluated | Gcore | Gcore Cloud Edge | Application Hosting and Computing Services | IaaS |
| 2025-08-04 | St. Lukes University Health Network | Evaluated | Stamps.com | Endicia | Shipping Management | eCommerce |
| 2025-07-31 | St. Lukes University Health Network | Evaluated | Oracle | Oracle Health EHR | Electronic Health Record | ERP Services and Operations |
| 2024-11-06 | St. Lukes University Health Network | Evaluated |
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Benefits Administration | HCM |