St. Luke's University Health Network Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by St. Luke's University Health Network and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20000 St. Luke's University Health Network employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St. Luke's University Health Network has purchased the following applications: Twilio Programmable Voice for API Management in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St. Luke's University Health Network is running and its propensity to invest more and deepen its relationship with Twilio , Microsoft , Huawei Enterprise or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St. Luke's University Health Network revenues, which have grown to $3.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St. Luke's University Health Network intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Programmable Voice | API Management | PaaS | n/a | 2021 | 2021 | In 2021, St. Luke's University Health Network deployed Twilio Programmable Voice as an API Management solution to automate vaccine scheduling and reminder outreach across its 12 hospital network in Pennsylvania and New Jersey. The initiative, branded as the Shot Line, focused on programmatic voice and messaging workflows to increase patient reach during the COVID vaccination campaign. St. Luke's built the Shot Line using Twilio Programmable Voice and Messaging to implement automated outbound voice campaigns, interactive voice response flows for scheduling, and SMS reminder capabilities. Configuration centered on high throughput call orchestration, programmatic call control, message templating, and sequencing logic provided by Twilio Programmable Voice to turn outreach attempts into appointments. The implementation was operated at system level across clinical access and patient outreach functions, enabling the network to move from roughly 5,000 abandoned calls a day to the ability to reach 60,000 people daily. The platform supported coordinated appointment scheduling workflows and reminder delivery and helped the network deliver over 320,000 vaccine doses in six months, demonstrating rapid scale of voice and messaging automation. Launch was completed in about two weeks, with a rapid rollout coordinated across scheduling and patient contact teams and centralized orchestration of outbound campaigns. Governance emphasized iterative configuration of voice and messaging templates, campaign scheduling controls, and operational handoffs between outreach operations and clinical scheduling to maintain consistent appointment flow and patient communications. |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 | ||
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 | ||
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Collaboration | Collaboration |
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2020 | 2020 |
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2025 | 2025 |
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Web Content Management | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2023 | 2023 |
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Laboratory Management | ERP Services and Operations |
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2021 | 2021 |
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Medical Imaging | ERP Services and Operations |
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2022 | 2023 |
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Patient Management | ERP Services and Operations |
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2021 | 2021 |
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Pharmacy Management | ERP Services and Operations |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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EMM / MDM / MAM | CyberSecurity |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Payment Integrity | TRM |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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Workforce Management | HCM |
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2013 | 2013 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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