Lagos, 106104,
Nigeria
Stanbic IBTC Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Stanbic IBTC Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5800 Stanbic IBTC Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Stanbic IBTC Bank has purchased the following applications: Adobe Experience Cloud for Customer Experience in 2020, Smile ID KYC for AML, Fraud and Compliance in 2021, Cloudflare CDN for Content Delivery Network in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Stanbic IBTC Bank is running and its propensity to invest more and deepen its relationship with Adobe Systems , Salesforce , Smile ID or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Stanbic IBTC Bank revenues, which have grown to $812.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Stanbic IBTC Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smile ID | Legacy | Smile ID KYC | AML, Fraud and Compliance | TRM | n/a | 2021 | 2021 |
In 2021, Stanbic IBTC Bank implemented Smile ID KYC to onboard retail and corporate customers and run AML and compliance checks. The Smile ID KYC implementation is positioned to support the bank's AML, Fraud and Compliance controls and to align identity verification with Nigerian regulatory requirements.
The deployment focuses on identity verification modules commonly provided by the vendor, configured to perform biometric KYC, government ID checks, and AML watchlist screening. Smile ID KYC was configured as the primary identity capture and verification capability within customer onboarding workflows, enabling automated identity validation, record capture, and screening against compliance controls.
Operational scope covers retail and corporate customer onboarding across Stanbic IBTC Bank in Nigeria, with the system integrated into front office onboarding and compliance review processes. The application impacts business functions including customer onboarding, compliance monitoring, fraud prevention, and operations by centralizing identity verification and screening tasks into a consistent workflow.
Governance was adapted to incorporate vendor-driven identity verification outputs into existing KYC decisioning and compliance escalation procedures, with process changes to route verification failures into manual review. The implementation explicitly addresses meeting local regulatory requirements and reducing fraud risk through automated biometric and watchlist screening, while preserving audit trails for compliance review.
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Risk Management | TRM |
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2008 | 2008 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2020 | 2020 |
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