Stanbic IBTC Bank
Walter Carrington Cres, Victoria Island,
Lagos, 106104,
Nigeria
Lagos, 106104,
Nigeria
234 1 270 9676
Banking and Financial Services
Stanbic IBTC Bank Technographics
Stanbic IBTC Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Stanbic IBTC Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5800 Stanbic IBTC Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Stanbic IBTC Bank has purchased the following applications: Adobe Experience Cloud for Customer Experience in 2020, Smile ID KYC for AML, Fraud and Compliance in 2021, Cloudflare CDN for Content Delivery Network in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Stanbic IBTC Bank is running and its propensity to invest more and deepen its relationship with Adobe Systems , Salesforce , Smile ID or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Stanbic IBTC Bank revenues, which have grown to $812.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Stanbic IBTC Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Stanbic IBTC Bank Tech Stack and Enterprise Applications
Stanbic IBTC Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Stanbic IBTC Bank deployed Adobe Experience Cloud on its public website as part of its Customer Experience tooling to govern digital interactions. Adobe Experience Cloud is embedded in site pages to capture web behavior, centralize experience management, and provide a unified framework for channel measurement.
The implementation leverages Customer Experience category capabilities including web analytics, content and experience management, personalization, and campaign orchestration to support digital marketing and customer experience workflows. Configuration is focused on site-level tagging and experience delivery, enabling Adobe Experience Cloud to instrument page-level events and to manage visitor segmentation and experience targeting.
Operational coverage is centered on the bank's public website, with business functions such as digital channels, marketing, and customer experience teams as primary consumers of the data and experience tooling. Governance is oriented around centralized tagging and measurement, establishing a common data layer for tracking and experimentation, and supporting phased rollout and ongoing management across web properties.
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Stanbic IBTC Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smile ID | Legacy | Smile ID KYC | AML, Fraud and Compliance | TRM | n/a | 2021 | 2021 |
In 2021, Stanbic IBTC Bank implemented Smile ID KYC to onboard retail and corporate customers and run AML and compliance checks. The Smile ID KYC implementation is positioned to support the bank's AML, Fraud and Compliance controls and to align identity verification with Nigerian regulatory requirements.
The deployment focuses on identity verification modules commonly provided by the vendor, configured to perform biometric KYC, government ID checks, and AML watchlist screening. Smile ID KYC was configured as the primary identity capture and verification capability within customer onboarding workflows, enabling automated identity validation, record capture, and screening against compliance controls.
Operational scope covers retail and corporate customer onboarding across Stanbic IBTC Bank in Nigeria, with the system integrated into front office onboarding and compliance review processes. The application impacts business functions including customer onboarding, compliance monitoring, fraud prevention, and operations by centralizing identity verification and screening tasks into a consistent workflow.
Governance was adapted to incorporate vendor-driven identity verification outputs into existing KYC decisioning and compliance escalation procedures, with process changes to route verification failures into manual review. The implementation explicitly addresses meeting local regulatory requirements and reducing fraud risk through automated biometric and watchlist screening, while preserving audit trails for compliance review.
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Risk Management | TRM |
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2008 | 2008 |
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Stanbic IBTC Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2020 | 2020 |
In 2020, Stanbic IBTC Bank implemented Cloudflare CDN to front its public website. The Cloudflare CDN deployment is configured as the internet facing edge for the bank's web estate, providing global edge caching, HTTPS delivery, and SSL/TLS termination for static and dynamic assets. Implementation activities focused on configuring caching rules, origin server routing, and certificate management inside the Cloudflare control plane.
Operational coverage is the corporate website and customer facing web channels, with day to day administration handled by web operations and digital channels teams. Integrations consist of standard HTTPS origin configurations and DNS routing to direct traffic through Cloudflare, and governance centers on cache policy controls and certificate lifecycle processes. Stanbic IBTC Bank Cloudflare CDN Content Delivery Network is used to manage content delivery configuration and edge routing for the bank's online presence.
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IT Decision Makers and Key Stakeholders at Stanbic IBTC Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Stanbic IBTC Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Stanbic IBTC Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Stanbic IBTC Bank digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Stanbic IBTC Bank Technographics
Stanbic IBTC Bank is a Banking and Financial Services organization based in Nigeria,
with around 5800 employees and annual revenues of $812.0 million.
Stanbic IBTC Bank operates a diverse technology stack with applications such as
Adobe Experience Cloud, Smile ID KYC and Cloudflare CDN,
covering areas like Customer Experience, AML, Fraud and Compliance and Content Delivery Network.
Stanbic IBTC Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Adobe Systems, Smile ID and Cloudflare.
Stanbic IBTC Bank recently adopted applications including
Salesforce Sales Cloud in 2021, Smile ID KYC in 2021 and Adobe Experience Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Stanbic IBTC Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Stanbic IBTC Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Stanbic IBTC Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.