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Stanbic IBTC Bank Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Cloud Customer Experience CRM n/a 2020 2020
Data Management Platform CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2020 2020
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Smile ID Legacy Smile ID KYC AML, Fraud and Compliance TRM n/a 2021 2021
In 2021, Stanbic IBTC Bank implemented Smile ID KYC to onboard retail and corporate customers and run AML and compliance checks. The Smile ID KYC implementation is positioned to support the bank's AML, Fraud and Compliance controls and to align identity verification with Nigerian regulatory requirements. The deployment focuses on identity verification modules commonly provided by the vendor, configured to perform biometric KYC, government ID checks, and AML watchlist screening. Smile ID KYC was configured as the primary identity capture and verification capability within customer onboarding workflows, enabling automated identity validation, record capture, and screening against compliance controls. Operational scope covers retail and corporate customer onboarding across Stanbic IBTC Bank in Nigeria, with the system integrated into front office onboarding and compliance review processes. The application impacts business functions including customer onboarding, compliance monitoring, fraud prevention, and operations by centralizing identity verification and screening tasks into a consistent workflow. Governance was adapted to incorporate vendor-driven identity verification outputs into existing KYC decisioning and compliance escalation procedures, with process changes to route verification failures into manual review. The implementation explicitly addresses meeting local regulatory requirements and reducing fraud risk through automated biometric and watchlist screening, while preserving audit trails for compliance review.
Risk Management TRM 2008 2008
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cloudflare Legacy Cloudflare CDN Content Delivery Network IaaS n/a 2020 2020
IT Decision Makers and Key Stakeholders at Stanbic IBTC Bank
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Stanbic IBTC Bank Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Stanbic IBTC Bank Technographics

Stanbic IBTC Bank is a Banking and Financial Services organization based in Nigeria, with around 5800 employees and annual revenues of $812.0 million.

Stanbic IBTC Bank operates a diverse technology stack with applications such as Adobe Experience Cloud, Smile ID KYC and Cloudflare CDN, covering areas like Customer Experience, AML, Fraud and Compliance and Content Delivery Network.

Stanbic IBTC Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Adobe Systems, Smile ID and Cloudflare.

Stanbic IBTC Bank recently adopted applications including Salesforce Sales Cloud in 2021, Smile ID KYC in 2021 and Adobe Experience Cloud in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Stanbic IBTC Bank’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Stanbic IBTC Bank’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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