Dublin, 43016, OH,
United States
Stanley Steamer Technographics
Stanley Steamer Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Stanley Steamer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2300 Stanley Steamer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Stanley Steamer has purchased the following applications: Calendly Recruiting Scheduling for Interview Scheduling in 2020, Microsoft 365 for Collaboration in 2017, Genesys Cloud CX for Call Center in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Stanley Steamer is running and its propensity to invest more and deepen its relationship with Calendly , Microsoft , Genesys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Stanley Steamer revenues, which have grown to $530.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Stanley Steamer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Stanley Steamer Tech Stack and Enterprise Applications
Stanley Steamer HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Calendly | Legacy | Calendly Recruiting Scheduling | Interview Scheduling | HCM | n/a | 2020 | 2020 |
In 2020, Stanley Steemer implemented Calendly Recruiting Scheduling to streamline Interview Scheduling for technician recruiting across its network. The deployment targeted hiring workflows supporting roughly 2,000 technician roles and 280 branch locations, with two centralized recruiters coordinating scheduling for branch managers and applicants nationwide.
Stanley Steemer configured Calendly Recruiting Scheduling to enable candidate self service scheduling at the point of application, support group interview slots at local branch offices, and automate confirmation and reminder messaging. The implementation leveraged built in time zone detection and calendar availability rules to reduce manual coordination, and Calendly Recruiting Scheduling was used to shift the mechanics of appointment setting away from recruiters toward applicants and hiring managers.
Operationally the system synchronizes with users existing calendars so branch managers, applicants, and the HR team can align availability without phone or email exchanges. The scope encompassed recruiter workflows, branch manager availability, and applicant interactions across multiple time zones, creating a centralized scheduling layer for the recruiting function while retaining local interview locations.
Governance and process changes focused on decentralizing scheduling responsibility, eliminating repetitive confirmation tasks, and allowing recruiters to prioritize sourcing and candidate screening. The revised workflow reduced one to one scheduling coordination, standardized reminder and confirmation processes, and enabled consistent scheduling practices across branches.
The results were explicit, Stanley Steemer reported a 22X increase in interviews scheduled monthly and 58,000 interviews scheduled in five months compared to roughly 500 per month under the manual process. The rollout produced higher scheduling throughput with minimal disruption and minimal cost, and it enabled applicants to book interviews at their peak moment of interest.
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Interview Scheduling | HCM |
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2021 | 2021 |
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Stanley Steamer Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Stanley Steamer deployed Microsoft 365 as its Collaboration platform to centralize corporate productivity and communications. Public technical signals on Stanley Steamer's website identify Microsoft 365 as the implemented application, indicating use of Microsoft 365 across external and internal touchpoints. Microsoft 365 provides capabilities typical of the Collaboration category, including Exchange Online for email, SharePoint Online for intranet and document libraries, Microsoft Teams for chat and meetings, and OneDrive for Business for personal file storage.
The implementation was provisioned as an enterprise Microsoft 365 tenant with centralized administration, role based access controls, and tenant level policy management to support user provisioning and lifecycle workflows. Operational coverage focused on internal corporate functions and field service teams with configuration aimed at email, team collaboration, document management, and conferencing. Governance centered on tenant administration, policy enforcement, and standard collaboration workflows.
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Stanley Steamer CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genesys | Legacy | Genesys Cloud CX | Call Center | CRM | n/a | 2022 | 2022 |
In 2022, Stanley Steamer implemented Genesys Cloud CX as its cloud contact platform. The deployment uses the Genesys Customer Experience Platform on their website to provide Call Center capabilities for customer service and field operations across the United States.
Implementation work centered on cloud native contact routing and web channel engagement, embedding web session initiation into Genesys Cloud CX to route inbound customer requests. Configurations focused on omnichannel routing logic, automatic call distribution and web chat session queuing, aligning with standard Call Center functional workflows. The Genesys Cloud CX application name is used throughout agent desktops and digital interaction handling.
Operational ownership sits with customer service leadership and digital channel teams who manage contact flow configuration, queue priorities and agent routing rules. Governance included policy for channel escalation and change control for contact flow updates, with rollout phased through the website channel first. Integrations are centered on the website embedding of the Genesys Customer Experience Platform, connecting web interactions into the Genesys Cloud CX routing fabric.
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Stanley Steamer TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Risk Management | TRM |
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2024 | 2024 |
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Stanley Steamer PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Stanley Steamer IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2016 | 2016 |
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Stanley Steamer CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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VPN | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Stanley Steamer
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Stanley Steamer Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||