State Bank of India, California
707 Wilshire Boulevard, Suite 2900,
Los Angeles, 90017, CA,
United States
Los Angeles, 90017, CA,
United States
1 213-225-5700
Banking and Financial Services
State Bank of India, California Technographics
State Bank of India, California Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by State Bank of India, California and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 222033 State Bank of India, California employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that State Bank of India, California has purchased the following applications: Fiserv Dovetail for Payment Processing in 2021, FIS Core Banking for Core Banking in 2016, Glia AI Management for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems State Bank of India, California is running and its propensity to invest more and deepen its relationship with Fiserv , FIS Global , Glia Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing State Bank of India, California revenues, which have grown to $3.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for State Bank of India, California intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
State Bank of India, California Tech Stack and Enterprise Applications
State Bank of India, California ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Dovetail | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, State Bank of India, California implemented Fiserv Dovetail as its Payment Processing layer on the institution's public website. Fiserv Dovetail was configured to support online card acceptance, tokenization, payment orchestration, and settlement workflows, reflecting core Payment Processing capabilities and centralized transaction routing for web-based payments.
The deployment scope concentrated on the website payment flows and associated operational functions including transaction reconciliation, payment operations, and fraud screening, with governance aligned to PCI compliance and payment operations workflows. Integrations are focused on embedding Fiserv Dovetail into the website checkout and backend settlement and reconciliation processes, providing a unified Payment Processing capability for retail online transactions.
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State Bank of India, California ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | TCS BaNCS | FIS Core Banking | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, State Bank of India, California led a program to convert its core banking platform to FIS Core Banking, replacing TCS BaNCS. The program sponsor managed a bank-wide initiative that encompassed retail and commercial channels along with central accounting functions.
The FIS Core Banking implementation included Core Accounting System, Consumer Online Banking, Business Online Banking, Mobile Banking, Document Management, Card Management, Item Processing, and a customized International Remittance solution. Configuration work covered core ledger processing, deposit and loan servicing workflows, online channel session and authentication flows, card transaction processing, item clearing automation, and document capture and retrieval capabilities.
The conversion entailed migration of account and transaction data from TCS BaNCS into FIS Core Banking and consolidation of customer-facing channels onto the FIS platform. Operational coverage was focused on the bank's California operations within the United States, spanning branch operations, digital channels, and payments processing.
Program governance was led by an internal program sponsor who oversaw the conversion and the bespoke remittance customization, and the effort concluded as a successful system conversion in 2016.
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State Bank of India, California AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Glia Technologies | Legacy | Glia AI Management | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, State Bank of India, California deployed Glia AI Management on their website as a customer engagement layer. Glia AI Management is implemented in the Chatbots and Conversational AI category to orchestrate conversational interfaces for online customers.
The implementation centered on conversational automation and agent assist capabilities, including AI powered chat routing, scripted conversational flows, and real time escalation to human agents. Glia AI Management was configured to maintain session context and manage multi step dialogues within web sessions, aligning with standard Chatbots and Conversational AI functionality.
Operational scope emphasized digital channels and customer service functions, with the solution embedded on the public website to handle inbound customer inquiries and pre screening. Governance was positioned with digital channel owners and customer service management, incorporating content supervision, training data controls, and monitoring of conversational performance to meet banking communication requirements.
State Bank of India, California, Glia AI Management, and Chatbots and Conversational AI are linked to customer service and digital engagement functions, with the application serving as the primary conversational interface on the bank website. Glia AI Management is cited as the bank level conversational platform in the Chatbots and Conversational AI category.
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State Bank of India, California Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2019 | 2019 |
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State Bank of India, California Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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State Bank of India, California CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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State Bank of India, California IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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State Bank of India, California CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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DDoS Protection | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at State Bank of India, California
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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EVP & Chief Financial Officer | CXO | Finance | |
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SVP/Chief Compliance Officer and CRA Officer | CXO | Legal | |
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Apps Being Evaluated by State Bank of India, California Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from State Bank of India, California IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the State Bank of India, California digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD State Bank of India, California Technographics
State Bank of India, California is a Banking and Financial Services organization based in United States,
with around 222033 employees and annual revenues of $3.80 billion.
State Bank of India, California operates a diverse technology stack with applications such as
Fiserv Dovetail, FIS Core Banking and Glia AI Management,
covering areas like Payment Processing, Core Banking and Chatbots and Conversational AI.
State Bank of India, California has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv, FIS Global and Glia Technologies.
State Bank of India, California recently adopted applications including
Fiserv Dovetail in 2021, Glia AI Management in 2021 and F5 Defense.Net in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of State Bank of India, California’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates State Bank of India, California’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete State Bank of India, California technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.