State of Delaware
150 M.L.K. Jr Blvd N,
Dover, 19901, DE,
United States
Dover, 19901, DE,
United States
1 302-744-4101
Government
State of Delaware Technographics
State of Delaware Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by State of Delaware and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15715 State of Delaware employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that State of Delaware has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2016, Oracle Peoplesoft Benefits Administration for Benefits Administration in 2004, ReadSpeaker Text to Speech for Natural Language Processing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems State of Delaware is running and its propensity to invest more and deepen its relationship with Oracle , Cornerstone OnDemand , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing State of Delaware revenues, which have grown to $4.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for State of Delaware intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
State of Delaware Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | SmartERP | 2016 | 2016 |
In 2016, State of Delaware implemented Oracle PeopleSoft ERP as an ERP Financial deployment to consolidate core human capital and financial management capabilities. The implementation used the PeopleSoft HCM/FSCM 9.2 techno functional stack, aligning HR and finance workflows to a single enterprise application to support the state workforce of approximately 15,715 employees.
The configuration covered PeopleSoft HCM modules and FSCM components, with explicit implementations of Core HR, Time and Labor, Absence Management, Payroll, Base Benefits, and eSupplier, alongside Fluid user interface tiles and Security Administration. Implementation work combined techno functional configuration activities, business process mapping for HR and procurement workflows, and role based UI design through Fluid and Tiles to support end user access and task orchestration.
SmartERP served as the system integrator and continues to provide production support for the Oracle PeopleSoft ERP environment, with contracted support noted from Aug 2022 to Present. Operational delivery is described from Dover, Delaware in a hybrid working model, and the PeopleSoft HCM/FSCM 9.2 deployment follows a standard multi tier application architecture to separate presentation, application, and data responsibilities while enabling centralized application administration and security control.
Governance emphasis is on Security Administration and ongoing production support for Core HR, T and L, Absence Management, Payroll, Base Benefits, eSupplier, and Fluid/Tiles, with SmartERP managing day to day support and maintenance. The State of Delaware Oracle PeopleSoft ERP implementation is positioned to centralize HR and financial operations under the ERP Financial category while maintaining structured application governance and continuous operational support.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Peoplesoft Benefits Administration | Benefits Administration | HCM | n/a | 2004 | 2006 |
In 2004, State of Delaware implemented Oracle Peoplesoft Benefits Administration to centralize employee benefits processes under the Benefits Administration category. The deployment addressed state-level human resources benefits management and was positioned to support benefits enrollment and lifecycle management across State of Delaware personnel administration.
The Oracle Peoplesoft Benefits Administration implementation was configured alongside PeopleSoft Human Capital Management and PeopleSoft eBenefits modules, with payroll integration through PeopleSoft Payroll for North America and financial touchpoints via PeopleSoft Financial Management. Configuration work focused on eligibility rules, benefits enrollment workflows, and benefit event processing consistent with Benefits Administration functional patterns.
Architecturally the environment leveraged Oracle Database as the persistent store and integrated application-tier interfaces between HCM, eBenefits, payroll, and financial modules to maintain consistent employee and payroll data. Oracle User Productivity Kit was used to support end user training and documentation, indicating an emphasis on scripted training assets and role-based learning during rollout.
Operational governance centered on HR and payroll process alignment, policy-driven workflow configuration, and coordinated training for state HR administrators and payroll staff. Governance activities emphasized centralized benefits configuration and procedural controls to ensure consistent eligibility and enrollment processing across the State of Delaware workforce.
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Compensation Management | HCM |
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2004 | 2006 |
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Core HR | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2012 | 2012 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2004 | 2006 |
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Workforce Management | HCM |
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2013 | 2014 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReadSpeaker Holding | Legacy | ReadSpeaker Text to Speech | Natural Language Processing | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, State of Delaware implemented ReadSpeaker Text to Speech on its public website. ReadSpeaker Text to Speech is deployed as a Natural Language Processing application to provide on-page audio rendering of public-facing content, aligning the State of Delaware ReadSpeaker Text to Speech Natural Language Processing public website relationship with citizen-facing information delivery.
The implementation centers on real-time speech synthesis and an embedded on-page audio player, with configurable voice selection and language handling consistent with typical text to speech capabilities. ReadSpeaker Text to Speech is configured to expose accessibility controls for end users and to operate as an inline content rendering module tied to web page DOM elements and content streams.
Operational coverage is focused on the State of Delaware public website, supporting departments that publish citizen information and statewide notices, and the business functions of public information delivery and accessibility. Deployment is scoped to public-facing pages and content publishing pipelines, where content authors enable speech rendering as part of standard web content publication.
Governance adjustments accompany the rollout, with content publication workflows updated to include enablement flags for text to speech and review steps for voice consistency and accessibility compliance. Ongoing oversight is described in terms of operational monitoring of usage and accessibility outcomes rather than system-level integrations, keeping the implementation aligned with web accessibility and citizen engagement objectives.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2018 | 2019 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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1998 | 1998 |
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Professional Services | Professional Services |
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2000 | 2001 |
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Professional Services | Professional Services |
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1998 | 2002 |
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IT Decision Makers and Key Stakeholders at State of Delaware
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by State of Delaware Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from State of Delaware IT executives and key decision makers. This section highlights State of Delaware's latest recorded technology evaluations, including Telerik Sitefinity CMS for Web Content Management on 2026-03-17, WorkForce Suite for Workforce Management on 2026-03-05, and Veeam Backup & Replication for Backup as a Service (BaaS) on 2025-11-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the State of Delaware digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD State of Delaware Technographics
State of Delaware is a Government organization based in United States,
with around 15715 employees and annual revenues of $4.00 billion.
State of Delaware operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Oracle Peoplesoft Benefits Administration and ReadSpeaker Text to Speech,
covering areas like ERP Financial, Benefits Administration and Natural Language Processing.
State of Delaware has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and ReadSpeaker Holding.
State of Delaware recently adopted applications including
ReadSpeaker Text to Speech in 2021, Formstack Forms in 2021 and ServiceNow Customer Service Management in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of State of Delaware’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates State of Delaware’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete State of Delaware technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.