State of Massachusetts
24 Beacon St., Room 1,
Boston, 2108, MA,
United States
Boston, 2108, MA,
United States
1 617-727-1100
Government
State of Massachusetts Technographics
State of Massachusetts Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by State of Massachusetts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 87426 State of Massachusetts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that State of Massachusetts has purchased the following applications: CGI Advantage Financial Management for ERP Financial in 2023, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2014, LexisNexis Time Matters for Legal Time and Billing in 2002 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems State of Massachusetts is running and its propensity to invest more and deepen its relationship with CGI Group , Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing State of Massachusetts revenues, which have grown to $91.03 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for State of Massachusetts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
State of Massachusetts Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CGI Group | Legacy | CGI Advantage Financial Management | ERP Financial | ERP Financial Management | CGI United States | 2023 | 2025 |
In 2023 the State of Massachusetts implemented CGI Advantage Financial Management as its statewide ERP Financial solution, engaging CGI Group with CGI United States as the implementation partner. The deployment targeted centralized finance operations across Commonwealth agencies, establishing a single instance of CGI Advantage Financial Management to standardize financial processes and reporting across the state.
The implementation focused on core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, budgeting and forecasting, cash management, and fixed asset accounting. Configuration work emphasized chart of accounts harmonization, workflow automation for invoice and payment approvals, role based access control, and financial reporting and audit trails that align with public sector accounting requirements.
Operational scope covered treasury and accounting functions, grant and fund accounting, and procurement finance workflows for multiple state departments and agencies. CGI United States led technical delivery and environment provisioning while the project team instrumented integrations and data feeds required for statewide financial transaction processing and consolidated reporting.
Governance and delivery were structured around CGI United States program leadership and internal technical roles where personnel served as Development Manager, Technical Architect, and Lead Designer, planning tasks, reviewing technical designs and code, mentoring junior developers, and managing software delivery to the client. The engagement emphasized controlled release cycles, technical design reviews, and coordinated handoffs to Commonwealth finance teams for operating and maintenance responsibilities.
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ERP Financial | ERP Financial Management |
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2012 | 2012 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Oracle PeopleSoft Absence Management | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2014 | 2014 |
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Benefits Administration | HCM |
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2013 | 2015 |
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Compensation Management | HCM |
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2013 | 2015 |
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Core HR | HCM |
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2000 | 2001 |
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Core HR | HCM |
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1986 | 1986 |
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Employee Experience | HCM |
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2013 | 2015 |
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Learning and Development | HCM |
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2005 | 2005 |
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Onboarding | HCM |
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2014 | 2014 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2013 | 2015 |
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Performance and Goal Management | HCM |
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2005 | 2005 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2013 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2007 | 2007 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LexisNexis | Legacy | LexisNexis Time Matters | Legal Time and Billing | ERP Services and Operations | n/a | 2002 | 2002 |
In 2002 the State of Massachusetts deployed LexisNexis Time Matters for Legal Time and Billing to support the Department of Labor Relations case management environment. During the audit period DLR used LexisNexis Time Matters as its case management system for managing all nine of its case types and their related workflows, positioning the application as the primary source for case records and operational reporting.
LexisNexis Time Matters was configured to support core case management capabilities including intake, workflow orchestration across multiple case types, and ad hoc query execution. The system’s query and reporting capabilities were used to run ad hoc, monthly, and year to date queries to obtain case management metrics and generate operational reports, integrating case lifecycle tracking with time and billing functional terminology consistent with the Legal Time and Billing category.
Operational integration included collaboration with MassDOT and MBTA database administration teams to generate current data files from multiple applications, explicitly extracting files from InsLaw for MBTA claims and from Time Matters for MassDOT labor relation records. Governance during the audit period emphasized coordinated data extracts and DBA led file generation to feed DLR reporting and metrics, and the implementation covered DLR operational functions for case intake, adjudication, and reporting across the agency.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2023 | 2023 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2016 | 2017 |
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Critical Event Management | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2017 | 2017 |
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Payment Integrity | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Workplace & Communications MSP | Managed Services Provider (MSP) |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at State of Massachusetts
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by State of Massachusetts Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD State of Massachusetts Technographics
State of Massachusetts is a Government organization based in United States,
with around 87426 employees and annual revenues of $91.03 billion.
State of Massachusetts operates a diverse technology stack with applications such as
CGI Advantage Financial Management, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) and LexisNexis Time Matters,
covering areas like ERP Financial, Absence and Leave Management and Legal Time and Billing.
State of Massachusetts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CGI Group, UKG and LexisNexis.
State of Massachusetts recently adopted applications including
CGI Advantage Financial Management in 2023, Mdf eProcurement in 2023 and NWN Carousel Managed Services in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of State of Massachusetts’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates State of Massachusetts’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete State of Massachusetts technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.