Astoria, 11105, NY,
United States
Steinway & Sons Technographics
Steinway & Sons Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Steinway & Sons and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Steinway & Sons employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Steinway & Sons has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2013, Paylocity ATS for Recruiting, Applicant Tracking System in 2016, Apple Business Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Steinway & Sons is running and its propensity to invest more and deepen its relationship with Microsoft , Paylocity , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Steinway & Sons revenues, which have grown to $540.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Steinway & Sons intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Steinway & Sons Tech Stack and Enterprise Applications
Steinway & Sons ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Steinway & Sons implemented Microsoft Dynamics NAV as its ERP Financial application to centralize finance and accounting processes across its manufacturing organization. The deployment concentrated on core financial modules including general ledger, accounts payable, accounts receivable, fixed asset accounting, divisional reporting, and consolidated financial reporting workflows. Microsoft Dynamics NAV was configured to produce divisional financial reports and to feed consolidated reporting and financial close orchestration. Reporting and FP&A workflows were extended into the HOST Analytics system where divisional and consolidated reports were built to reflect NAV transactional ledgers within the reporting models. Integration work included interfacing Microsoft Dynamics NAV with Host Analytics and with Sage Fixed Assets Depreciation System to capture depreciation schedules and asset master records for statutory and internal reporting. Operational coverage focused on corporate finance and accounting teams managing interim and year-end close cycles and FP&A processes. The implementation supported audit readiness, as staff assisted in interim and year-end financial audit procedures, and the environment was used alongside technical accounting practices covering ASC 605 Revenue Recognition, ASC 840 Leases, ASC 350 Intangibles Goodwill and Others, ASC 330-10 Inventory, and ASC 360-10 Property Plant and Equipment. Users combined Microsoft Dynamics NAV, Host Analytics, and Sage Fixed Assets for financial close, statutory disclosure preparation, and FP&A workflows, leveraging Microsoft Office tools for reporting and analysis.
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Steinway & Sons HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paylocity | Legacy | Paylocity ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Steinway & Sons implemented Paylocity ATS. Paylocity ATS serves as Steinway's web recruiting platform, hosting job postings on Paylocity's recruiting portal and embedded on Steinway's career site, and Steinway & Sons uses Paylocity ATS within the Recruiting,Applicant Tracking System category to support recruiting and hiring functions. Public job listings such as Store Manager positions are published through the Paylocity recruiting portal and linked from Steinway's site.
The deployment configures core applicant tracking capabilities including requisition management, job posting, candidate application intake, status workflow tracking, interview scheduling, and offer management, consistent with Recruiting,Applicant Tracking System functionality. Operational ownership is with Talent Acquisition and HR, hiring managers interact through the Paylocity ATS portal, and governance incorporates standardized requisition approvals and candidate status workflows to manage recruiting activity across retail operations and corporate HR.
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Steinway & Sons AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Business Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Steinway & Sons Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Steinway & Sons Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2016 | 2016 |
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Content Management | Content Management |
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2017 | 2017 |
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Steinway & Sons CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2017 | 2017 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2019 | 2019 |
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Steinway & Sons PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Electronic Design | PLM and Engineering |
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2023 | 2023 |
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Steinway & Sons TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Steinway & Sons PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2023 | 2023 |
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Steinway & Sons IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Steinway & Sons CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Steinway & Sons
Apps Being Evaluated by Steinway & Sons Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-03 | Steinway & Sons | Evaluated | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP |