About the Customer
Stockland (ASX:SGP) is the largest diversified property company in Australia. We own, manage and develop a growing portfolio of shopping centers, logistics hubs, business parks, residential communities, retirement living villages, and office assets. Stockland was founded in 1952 with a vision to "not merely achieve growth and profits but to make a worthwhile contribution to the development of our cities and great country." Today we leverage our diversified model to create thriving places where people live, work and shop.
Scope and Challenges
Innovation and technology are key focus areas at Stockland, and over the past two years they are significantly increased their investment in digitizing our business and driving innovation projects and initiatives to help improve customer experience and grow business
Outcome and Implications
The company in FY17 reported, “significant progress” on improving key IT capabilities through Stockland’s Core Systems Program, which included implementing Salesforce and SAP SuccessFactors modules. The Program represents the largest investment in their systems in Stockland’s history and supports business strategy by delivering business tools that empower employees to work more efficiently.
This involves reducing the number of legacy systems we use around our business to simplify and streamline activities, reduce costs, and take advantage of rapid developments in technology to improve customer outcomes.
“Innovation and technology are key focus areas at Stockland, and over the past two years we’ve significantly increased our investment in digitizing our business and driving innovation projects and initiatives to help improve customer experience and grow our business,” said Mark Steinert, Managing Director Stockland
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