Syracuse, 13206, NY,
United States
STS Trailer & Truck Equipment Technographics
STS Trailer & Truck Equipment Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by STS Trailer & Truck Equipment and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 STS Trailer & Truck Equipment employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that STS Trailer & Truck Equipment has purchased the following applications: CDK Global DMS for Dealership Management in 2018, Microsoft 365 for Collaboration in 2020, Shopify for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems STS Trailer & Truck Equipment is running and its propensity to invest more and deepen its relationship with CDK Global , Microsoft , Shopify or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing STS Trailer & Truck Equipment revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for STS Trailer & Truck Equipment intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
STS Trailer & Truck Equipment Tech Stack and Enterprise Applications
STS Trailer & Truck Equipment ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Global DMS | Dealership Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, STS Trailer & Truck Equipment implemented CDK Global DMS to centralize and operationalize service shop workflows at its Buffalo, NY location. The CDK Global DMS deployment addressed core Dealership Management requirements, positioning the application as the primary system for service advisors, technicians, and shop managers to coordinate daily work.
The implementation emphasized work order management and service lifecycle control, with users opening, managing, and closing work orders in CDK Global DMS. Inspection documentation and vehicle data capture were formalized, capturing VIN, mileage, and inspection sheet details in the system, and the platform was used to track work in progress to support timely closure of jobs and to adhere to gross profit objectives. Customer communications and job status updates were routed through the dealer management computer system, enabling consistent phone, email, and in-person notifications tied to each work order.
Operational coverage included the service shop, inside sales and marketing follow-up activities, and management reporting at the Buffalo site, reflecting the relationship STS Trailer & Truck Equipment CDK Global DMS Dealership Management service operations. Governance practices were reinforced through adherence to department SOPs, managerial oversight of technician workflows, and regular oral and written reporting to management on customer needs, problems, and competitive observations. Responsibilities documented in the deployment included ensuring efficient utilization of personnel and facilities, completing inspections and repair documentation, closing work orders promptly, and following up with customers to support additional orders or service work.
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Dealership Management | ERP Services and Operations |
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2020 | 2020 |
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STS Trailer & Truck Equipment Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, STS Trailer & Truck Equipment implemented Microsoft 365 to provide Collaboration capabilities across the organization. Public website indicators show the company is using Microsoft 365 on their website.
The deployment focuses on core Microsoft 365 collaboration services including Exchange Online for email, SharePoint Online for document management and intranet content, Microsoft Teams for real-time messaging and meetings, and OneDrive for file sync and personal storage. Microsoft 365 enables integrated Outlook access and shared document workflows consistent with the Collaboration category, with configuration aligned to a midsize company deployment model.
The implementation is provisioned for the company workforce of about 80 employees in the United States, signaling organization wide coverage of communications and document collaboration. Microsoft 365 acts as the primary platform linking staff communications, file storage, and meeting workflows across the business.
Governance is centered on a single Microsoft 365 tenant with centralized administration, Azure Active Directory based identity and group management, and standard policy controls such as mailbox and document permissions, conditional access and data loss prevention. Operational ownership is oriented to IT and business stakeholders responsible for communication and content governance.
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STS Trailer & Truck Equipment eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017 STS Trailer & Truck Equipment implemented Shopify as its primary online commerce platform. STS Trailer & Truck Equipment deployed Shopify on its public website to provide an eCommerce storefront for trailer and truck equipment sales.
Shopify is configured to host the customer facing storefront, product catalog, shopping cart and checkout, payment processing, and core order capture functions typical of the eCommerce category. Operational coverage centers on the company website serving customers in the United States, supporting sales and customer service workflows for parts and equipment orders. Governance is oriented around commerce operations and site content management, with marketing and sales teams managing product catalog, pricing, and checkout configuration through the Shopify admin.
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eCommerce | eCommerce |
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2021 | 2021 |
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STS Trailer & Truck Equipment CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM, Sales Engagement | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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STS Trailer & Truck Equipment IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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STS Trailer & Truck Equipment CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at STS Trailer & Truck Equipment
Apps Being Evaluated by STS Trailer & Truck Equipment Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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