Mississauga, L5R 4J7, ON,
Canada
Subaru Canada Technographics
Subaru Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Subaru Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Subaru Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Subaru Canada has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2021, Lambda Suite for Learning and Development in 2019, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Subaru Canada is running and its propensity to invest more and deepen its relationship with Microsoft , Lambda , Dropbox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Subaru Canada revenues, which have grown to $190.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Subaru Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Subaru Canada Tech Stack and Enterprise Applications
Subaru Canada ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2021 | 2022 |
In 2021, Subaru Canada implemented Microsoft Dynamics 365 for Finance and Operations as its enterprise ERP platform in the ERP Financial category. The program was overseen by Subaru Canada’s Manager, IT Business Operations who lists responsibility for Dynamics 365 Finance and Operations and Customer Engagement beginning July 2021, establishing clear application ownership within IT Business Operations.
Implementation focused on standard ERP Financial functional coverage, with configuration work for general ledger, accounts payable, accounts receivable, procurement, fixed assets and cash management. The deployment included chart of accounts and tax workflow configuration aligned to Canadian financial controls, and process automation typical of ERP Financial systems to support core finance and accounting operations.
The solution was deployed on Microsoft platform infrastructure and operated alongside Microsoft Dynamics 365 Customer Engagement for CRM related workflows, creating a CRM to finance integration surface for order to cash and customer billing processes. Operational scope centered on Finance, Accounting and IT Business Operations teams, with governance and application stewardship centralized under the Manager, IT Business Operations to align finance processes, security roles and release cadence for Microsoft Dynamics 365 for Finance and Operations.
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Subaru Canada HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lambda | Legacy | Lambda Suite | Learning and Development | HCM | Lambda Learning | 2019 | 2019 |
In 2019, Subaru Canada implemented Lambda Suite, a Learning and Development application. The deployment consolidated multiple dealer LMSs into a single cloud-based Lambda Learn platform to support Sales and Aftersales training, bilingual delivery, and compliance reporting across dealerships.
The Lambda Suite implementation configured core capabilities for course delivery, bilingual content management, learner enrollment workflows, certification tracking, and automated analytics. Lambda Analytics Zoola was explicitly used to automate reporting pipelines, producing scheduled compliance reports and centralized transcript access for dealer managers.
The rollout was delivered by Lambda Solutions with SI/VAR involvement from Lambda Learning, and the operational scope targeted the Subaru dealer network across Canada. Integration work focused on consolidating disparate dealer training instances into the cloud platform and centralizing training records and compliance data for Sales and Aftersales functions.
Governance was adjusted to standardize certification workflows and assign reporting ownership to dealer managers, creating a single source for compliance verification. Stated outcomes include faster course delivery, automated reporting via Lambda Analytics Zoola, and significant cost and administration savings for dealer managers.
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Subaru Canada Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Subaru Canada implemented Microsoft 365 for Collaboration. The deployment covered the company’s roughly 300 employees in Canada, provisioning cloud-based productivity and collaboration services for corporate and field teams. Microsoft 365 was provisioned as a tenant-based subscription to centralize user identities and deliver email, meetings, and document collaboration functionality.
Functional components include Exchange Online email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document management, and OneDrive for Business for personal file synchronization, aligning with standard Collaboration category capabilities. The implementation is referenced on the Subaru Canada website, indicating web-facing integration points for content delivery and user access, and operational scope spans marketing, operations, and administrative functions. Governance centered on tenant administration, user provisioning, and role-based access controls to standardize collaboration workflows across the organization.
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Subaru Canada Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Subaru Canada CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2017 | 2018 |
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Customer Engagement | CRM |
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2021 | 2022 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Subaru Canada ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Subaru Canada IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Subaru Canada
Apps Being Evaluated by Subaru Canada Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||