Washington Court House, 43160, OH,
United States
SugarCreek Technographics
SugarCreek Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SugarCreek and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 SugarCreek employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SugarCreek has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2012, Ceridian Dayforce Leave Management for Absence and Leave Management in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SugarCreek is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , Dayforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SugarCreek revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SugarCreek intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SugarCreek Tech Stack and Enterprise Applications
SugarCreek ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2012 | 2013 |
In 2012 SugarCreek implemented Microsoft Dynamics AX as its ERP Financial backbone. The Microsoft Dynamics AX deployment centralized core financial management and established a single ledger and costing framework to support corporate finance and plant-level accounting for the food manufacturing business.
The implementation of Microsoft Dynamics AX encompassed standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, fixed assets, cost accounting, and inventory valuation, with configuration focused on manufacturing finance workflows and inventory costing consistent with protein product lines. The solution also supported procurement and warehouse-oriented transaction processing to align financial records with production and distribution processes.
Microsoft Dynamics AX was integrated into operational workflows linking finance to manufacturing and supply chain activities, enabling financial period close, inventory reconciliation, and transactional traceability across SugarCreek sites in the United States. Operational ownership spanned finance, operations, and distribution functions, with the application serving as the primary system of record for financial transactions and inventory valuation.
Governance for the Microsoft Dynamics AX environment was finance-led, as indicated by internal finance staff engagement, and by 2020 SugarCreek signaled planning activity to move to its next ERP. Ongoing program planning reflects an application lifecycle posture where Microsoft Dynamics AX remains active for core ERP Financial operations while a migration roadmap is being considered.
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ERP Financial | ERP |
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2020 | 2020 |
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ERP Financial | ERP |
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2020 | 2020 |
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ERP Financial | ERP |
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2020 | 2020 |
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SugarCreek HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce Leave Management | Absence and Leave Management | HCM | n/a | 2022 | 2022 |
In 2022 SugarCreek implemented Ceridian Dayforce Leave Management to centralize absence tracking and timesheet administration, aligning the deployment with its Absence and Leave Management needs. The Ceridian Dayforce Leave Management application was used as the enterprise control point for leave requests and time collection, and it is described in company activity as including administration for Dayforce functions covering both timesheets and leave.
Implementation scope emphasized HR administration and frontline workforce operations, with Dayforce handling core absence workflows and recordkeeping. Functional modules and capabilities implemented included leave request intake, absence approvals, and timesheet capture, while Dayforce also supported onboarding documentation workflows through HR operations described in the implementation notes. Configuration work focused on role-based administration to allow HR staff to facilitate orientations and maintain onboarding records alongside leave administration.
Operational coverage included HR and plant-level frontline teams, where Dayforce was used to coordinate leave administration alongside reward and recognition and training responsibilities. Governance practices centered on centralized Dayforce administration within HR, with process ownership for timesheet approvals, absence monitoring, and linking onboarding documentation to employee status and training schedules. The narrative documents Dayforce administration as an embedded operational responsibility rather than a separate point solution, highlighting Ceridian Dayforce Leave Management as the system of record for absence management at SugarCreek.
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Benefits Administration | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2022 | 2022 |
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SugarCreek Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, SugarCreek implemented Cisco Webex Meetings as its Audio Video and Web Conferencing platform. Cisco Webex Meetings is embedded on the SugarCreek website to provide browser-based meeting entry for customers and external partners as well as internal meeting join points, and it serves as the primary conferencing channel for scheduled and ad hoc remote sessions.
The implementation leverages standard Audio Video and Web Conferencing capabilities in Cisco Webex Meetings, including multi-party video conferencing, screen sharing, meeting scheduling and recording workflows, and both browser and native client access. Cisco Webex Meetings is configured to support customer-facing sessions launched from the corporate web presence and internal collaboration across business units.
Operational scope focuses on corporate communications and customer engagement across SugarCreek United States operations, supporting sales, customer service and operations teams. Governance centers on meeting access controls, user provisioning and standardized conferencing processes to align with enterprise collaboration practices, with site-level rollout to embed meeting access through the public website.
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SugarCreek Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2021 | 2021 |
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SugarCreek eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2018 | 2018 |
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SugarCreek CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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SugarCreek PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2015 | 2015 |
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SugarCreek IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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SugarCreek CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Next Generation Firewall | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at SugarCreek
Apps Being Evaluated by SugarCreek Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-11-19 | SugarCreek | Evaluated | Beacon Platform | Beacon Platform | Apps Development | PaaS |