Tokyo, 100-8233,
Japan
Sumitomo Mitsui Trust Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sumitomo Mitsui Trust Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13608 Sumitomo Mitsui Trust Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sumitomo Mitsui Trust Bank has purchased the following applications: Sitecore CMS for Web Content Management in 2021, Salesforce Marketing Cloud for Marketing Automation in 2016, JAL PalletControl for IT Asset Management (ITAM) in 2004 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sumitomo Mitsui Trust Bank is running and its propensity to invest more and deepen its relationship with Sitecore , Salesforce , JAL Information Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sumitomo Mitsui Trust Bank revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sumitomo Mitsui Trust Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Sumitomo Mitsui Trust Bank implemented Sitecore CMS to manage its public web presence. The deployment uses Sitecore CMS as the bank's Web Content Management platform, supporting the corporate website and external digital channels used by corporate communications and digital marketing teams. The implementation positions Sitecore CMS as the central content lifecycle engine, handling authoring, approval, and publishing across the site catalog. This establishes Sitecore CMS as the primary Web Content Management system for the bank's online publishing operations.
Configuration emphasized content authoring, template driven page rendering, media management, and workflow based publishing to enforce editorial governance. Sitecore CMS was set up to provide role based editorial workflows, version control, staged publishing, and content staging to align content operations with financial communications requirements. Operational coverage centers on corporate web teams with centralized content governance and publishing processes, reflecting standard Web Content Management patterns for enterprise websites. The narrative links Sumitomo Mitsui Trust Bank, Sitecore CMS, and Web Content Management to the bank's digital channels and publishing governance.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Marketing Cloud | Marketing Automation | CRM | n/a | 2016 | 2016 |
In 2016, Sumitomo Mitsui Trust Bank implemented Salesforce Marketing Cloud as its Marketing Automation platform on the corporate website. The deployment focused on web-based campaign delivery and customer engagement across digital channels. The Salesforce Marketing Cloud implementation centralized core Marketing Automation capabilities, including email marketing, audience segmentation, journey orchestration, and web tracking for site-driven campaigns. Configuration emphasized content personalization and automated campaign workflows to support customer communications and retention use cases. Operational integration was limited to the bank website, where the application captures behavioral signals and triggers outbound communications. Ownership and operational scope resided with digital marketing and customer communications teams, who manage campaign templates, segmentation rules, and publish schedules. Governance and process changes included standardizing campaign governance, consent management, and data handling procedures to align marketing workflows with bank compliance requirements. The architecture described is a cloud-hosted Marketing Automation deployment using Salesforce Marketing Cloud, supporting web-level instrumentation and centralized campaign orchestration.
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2012 | 2012 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JAL Information Technology | Legacy | JAL PalletControl | IT Asset Management (ITAM) | IT Asset Management | Sumitomo Mitsui Trust Systems & Services Japan | 2004 | 2004 |
In 2004 Sumitomo Mitsui Trust Bank implemented JAL PalletControl as an IT Asset Management (ITAM) solution to automate endpoint maintenance across its Japan desktop estate. The deployment targeted Windows security-patch deployment and large-scale software distribution across about 7,000 PCs, aligning the application name, category and operational scope early in the program.
JAL PalletControl was configured to deliver automated patch distribution alongside inventory and asset management capabilities, with modules supporting scheduled script distribution, automated installs and inventory collection. The implementation relied on centralized distribution infrastructure coordinating agent-based processes on endpoints to orchestrate rapid package deployment and frequent inventory polling consistent with ITAM operational patterns.
Sumitomo Mitsui Trust Systems & Services Japan acted as the system integrator, leading configuration, scheduling and rollout sequencing for the program. Operational coverage included IT operations and desktop support teams at the bank in Japan, and workflows were adapted to embed patch management and software distribution into routine IT change and release procedures.
Outcomes reported from the deployment included patch application times measured in seconds and rapid bank-wide rollouts using JAL PalletControl, enabled by automated installs and scripted distribution. Governance emphasis was placed on scheduled automated deployments and inventory reconciliation to maintain accurate asset records and repeatable rollout procedures.
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Management | Investment Management |
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2012 | 2013 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2008 | 2009 |
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Treasury Management | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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