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United States
Summit Healthcare Regional Medical Center Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Summit Healthcare Regional Medical Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Summit Healthcare Regional Medical Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Summit Healthcare Regional Medical Center has purchased the following applications: UKG Pro HCM (ex UltiPro HCM) for Core HR in 2020, Equifax Unemployment Cost Management for Insurance Claims Management in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Summit Healthcare Regional Medical Center is running and its propensity to invest more and deepen its relationship with UKG , Equifax , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Summit Healthcare Regional Medical Center revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Summit Healthcare Regional Medical Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Summit Healthcare Regional Medical Center implemented UKG Pro HCM (ex UltiPro HCM) as its Core HR system. The initial deployment began in October 2020 and targeted HR operationalization for an employee population of about 1,300 working across 67 locations and departments, with HR generalist staff directly involved in configuration and rollout activities.
UKG Pro HCM (ex UltiPro HCM) was configured to support Core HR capabilities including employee onboarding and orientation, I9 administration, verification of employment, ACA reporting, leave and light duty tracking, and FMLA administration. The implementation centered on standard Core HR workflows for hire to retire processes, disciplinary actions and termination workflows, and centralized employee record management to support HR case handling and compliance functions.
The deployment included explicit integrations with E-Verify for I9 verification, The Work Number for employment verifications, and Equifax Unemployment services to streamline unemployment claims processing. These integrations were incorporated into onboarding and separation workflows to reduce manual handoffs between HR and external verification services.
Governance and operationalization included supervisor training on labor laws and company policies, policy revision ownership, and knowledge transfer to new HR staff, with a named HR Generalist and Employee Relations Specialist overseeing FMLA administration, leave assignments, and unemployment claim handling. Ongoing responsibilities documented during rollout emphasized procedural handoffs, training new generalists on onboarding, I9 and E-Verify procedures, and ensuring ACA reporting processes were embedded in the Core HR system.
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HR Compliance | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax Unemployment Cost Management | Insurance Claims Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Summit Healthcare Regional Medical Center implemented Equifax Unemployment Cost Management within its Insurance Claims Management portfolio to centralize unemployment claim processing in HR operations. The deployment was initiated alongside an HRIS initiative and targeted claims intake, documentation handling, and centralized case tracking for unemployment filings.
Equifax Unemployment Cost Management was configured to manage the unemployment claims lifecycle, including claims intake, notice response workflows, document retention, and centralized tracking of claim status. The implementation used Insurance Claims Management aligned capabilities for workflow orchestration and reporting to support adjudication and administrative handling by HR generalists and employee relations specialists.
The deployment integrated explicitly with Ultipro UKG and with E-verify and The Work Number, enabling automated data exchange for onboarding, employment verification, and population of claim-related personnel records. Operational coverage spanned HR, employee relations, onboarding, verification, and FMLA administration, reflecting integration work tied to approximately 1,300 employees across 67 locations and departments documented during HRIS development.
Governance and process changes were led by HR, including supervisor training on claim handling, consolidation of unemployment claim ownership within employee relations, and policy revision to align with the new claims workflows. The rollout included training of new HR generalists on onboarding, I9, and E-verify processes, while integrating Equifax Unemployment Cost Management with verification workflows for ongoing unemployment administration.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Summit Healthcare Regional Medical Center implemented Cisco Webex Meetings to introduce Audio Video and Web Conferencing capability on its public website. The deployment used Cisco Webex Meetings as a cloud hosted conferencing layer embedded into the hospital website, enabling browser based joining for external patients and internal staff without requiring additional client installs.
Configuration emphasized standard Webex Meetings functional capabilities including scheduled meetings, one click browser join, multi party audio and video, screen sharing, recording, and host controls for muting and participant management. Cisco Webex Meetings was configured to support both ad hoc and scheduled sessions, aligning with typical Audio Video and Web Conferencing workflows for small healthcare providers.
Operational coverage targeted patient engagement and internal collaboration, supporting virtual clinical consults, post discharge follow ups, provider huddles, and administrative meetings across the single site. Integration is limited to embedding meeting links and meeting widgets on the website to enable external access, with no other named system integrations indicated in the source.
Governance and workflow changes centered on role based access for clinicians and administrative staff, meeting moderation policies, and simplified scheduling workflows to align virtual consults with existing appointment processes. The approach reflects a lightweight, web first implementation of Cisco Webex Meetings suitable for an organization with approximately 50 employees and an emphasis on patient facing audio video interactions.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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