Akron, 44303, OH,
United States
Summit Management Property Management Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Summit Management Property Management Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Summit Management Property Management Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Summit Management Property Management Services has purchased the following applications: Broadvoice Workforce Management for Workforce Management in 2024, PayLease Online Payments for Lease Management in 2011, Cloudflare CDN for Content Delivery Network in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Summit Management Property Management Services is running and its propensity to invest more and deepen its relationship with Broadvoice , PayLease , Yardi or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Summit Management Property Management Services revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Summit Management Property Management Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadvoice | Legacy | Broadvoice Workforce Management | Workforce Management | HCM | n/a | 2024 | 2024 |
In 2024, Summit Management Property Management Services, a Broadvoice b-hive customer, began aligning its phone and contact workflows with Broadvoice Workforce Management, Broadvoice's AI-infused Workforce Management offering. Summit Management Property Management Services uses Broadvoice b-hive to manage phone and contact workflows across multiple locations and remote staff, and the organization cites flexibility and improved call handling for their operations.
Broadvoice Workforce Management in this context would be expected to provide standard Workforce Management capabilities, including agent scheduling, demand forecasting, real-time adherence monitoring, shift management, and performance tracking, integrated with Broadvoice b-hive telephony and contact routing. Configuration and automation focus would likely map contact types common to property management, such as leasing inquiries, maintenance coordination, and tenant services, to schedules and routing rules to improve coverage across distributed teams.
Operationally the deployment scope centers on contact handling and operations teams across multiple locations and remote staff, with governance concentrated in operations or contact center leadership to standardize scheduling, escalation, and exception workflows. Given Broadvoice released AI-infused Workforce Management in 2024, alignment with that application commonly includes AI-assisted schedule optimization and adherence alerts while preserving manual override and governance controls appropriate for a 70-person property management firm.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayLease | Legacy | PayLease Online Payments | Lease Management | ERP Services and Operations | n/a | 2011 | 2011 |
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Revenue Cycle Management | ERP Services and Operations |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2022 | 2022 |
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