Montreal, H8T 1A3, QC,
Canada
Surface Imports Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Surface Imports and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Surface Imports employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Surface Imports has purchased the following applications: Epicor Prophet 21 for Distribution ERP in 2019, Microsoft 365 for Collaboration in 2019, Google Tag Manager for Tag Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Surface Imports is running and its propensity to invest more and deepen its relationship with Epicor , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Surface Imports revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Surface Imports intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | EC Solutions | 2019 | 2019 |
In 2019, Surface Imports implemented Epicor Prophet 21 as its Distribution ERP to move beyond an accounting-only invoicing setup and to support rapid expansion across more than 300 retailers in 150 cities and four Canadian provinces. EC Solutions served as the SI/VAR and led a customized, end-to-end implementation that aligned the ERP with the distributor’s growth trajectory and operational footprint.
Epicor Prophet 21 was configured with core modules for Customer Relations, orders and inventory management, financials and broader business components, and the project emphasized real-time order tracking and centralized SKU control. EC Solutions delivered tailored configuration and process mapping to enable inventory visibility and flexible order workflows appropriate to a high-growth distributor.
Deployment covered distribution, warehouse operations, finance and sales teams, with the Director of Operations acting as ERP project manager and EC Solutions providing 360 degree support, user training and go-live assistance. The implementation centralized product and inventory data across the company’s regional operations and established repeatable processes for order management and inventory replenishment.
Surface Imports reported explicit operational outcomes tied to the Epicor Prophet 21 implementation, including improved inventory management, elimination of surplus, centralized product catalogs that reduced warehousing cost exposure and increased turnover. The company documented a 95% reduction in manual operations and the ability to triple order throughput without adding staff, attributing these results to the Distribution ERP deployment and the ongoing support from EC Solutions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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