Sussan Group
11 Palmer Parade, Cremorne,
Melbourne, 3121, VIC,
Australia
Melbourne, 3121, VIC,
Australia
61 3 9413-2000
Retail
Sussan Group Technographics
Sussan Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sussan Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3868 Sussan Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sussan Group has purchased the following applications: Epicor ERP for ERP Financial in 2011, PageUp ATS for Applicant Tracking System in 2016, Synetek LeaseEagle for Lease Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sussan Group is running and its propensity to invest more and deepen its relationship with Epicor , Block (ex Square, Inc) , PageUp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sussan Group revenues, which have grown to $840.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sussan Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sussan Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP | ERP Financial | ERP Financial Management | n/a | 2011 | 2011 |
In 2011, Sussan Group implemented Epicor ERP in the ERP Financial category. The deployment targeted a multi-module retail suite and included Epicor ERP modules for Sourcing, Merchandise, CRM, POS and Business Intelligence to consolidate core retail functions across merchandising and store operations.
Configuration and automation work centered on data conversion, scripting and audit reporting to populate SQL Server based applications, and extensive systems analysis to re-engineer business processes for improved operational fit. The project team developed application development and maintenance artifacts in RPG, C# and Java, and documented and validated existing and proposed workflows to minimize operational risk.
Integration work encompassed design and implementation of interfaces with RMS and JD EDWARDS alongside Epicor ERP components, producing design and development specifications, test plans, interface support documentation and user guides. Business intelligence efforts included data warehouse ETL processes, new OLAP dimensions and measures, SSRS report development and weekend report automation to enable scheduled retail reporting and analytics.
Operational coverage included retail application management and user support across merchandising, sourcing, CRM and store POS functions, with platform support involving IBM iSeries including MQ Series and SQL Server based C# applications. Governance activities emphasized process documentation, test validation and interface support to sustain ongoing application operations and change management.
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016 Sussan Group implemented PageUp ATS. The PageUp ATS Applicant Tracking System is surfaced on Sussan's corporate careers pages to capture external candidate applications and manage retail hiring workflows.
The implementation uses PageUp ATS core capabilities such as online application forms, job posting and requisition management, candidate tracking, and automated candidate workflow routing consistent with Applicant Tracking System functionality. Configuration includes branded application forms and stage based applicant statuses to support HR and Talent Acquisition processes, with standard screening and interview scheduling flows configured to the retailer's hiring practices.
The deployment is a cloud hosted PageUp ATS instance surfaced via PageUp apply URLs on the Sussan website, enabling direct applicant intake from public job listings. Operational coverage centers on Sussan Group HR and Talent Acquisition for its Australian retail operations, with hiring manager and recruiter access to the PageUp ATS portal for review and decisioning.
Governance was organized around centralized applicant tracking and role based access within PageUp ATS, with workflow approvals and candidate data management embedded in recruiting processes. The implementation emphasizes Application Tracking and candidate lifecycle orchestration, aligning HR recruitment processes with the PageUp ATS platform.
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Payroll | HCM |
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2019 | 2019 |
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Workforce Management, Time and Attendance | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Synetek Systems Pty Ltd | Legacy | Synetek LeaseEagle | Lease Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Sussan Group deployed Synetek LeaseEagle as its centralized lease administration platform. Synetek LeaseEagle was adopted to serve Lease Management needs for the Group Leasing team and to standardize lease records and obligations across the retail portfolio.
The implementation focused on core lease management capabilities, including maintenance of lease records, administration of lease obligations and general lease compliance, and detailed review of lease agreements to identify tenancy requirements. The deployment also covered payment administration workflows, accounts payable and receivable for property outgoings, outgoing reconciliations, payment dispute resolution, and operational reporting for store and centre information.
Operational coverage centered on the Group Leasing function based at the Cremorne Head Office, supporting activities across Sussan Group’s 460 stores and online operations. The system was supplied by Synetek Systems Pty Ltd and was positioned to support delivery of new stores, store extensions, renewals, and ongoing property management enquiries as part of the retail property lifecycle.
Governance and process responsibilities were aligned to the Group Leasing Manager and the leasing administration role, with expectations for users to administer obligations, respond to landlord enquiries, and produce required reporting. Proficiency in the Lease Eagle package or a similar leasing system was treated as an operational requirement for administrators, reflecting the structured workflows for compliance, payment processing, and lease documentation control.
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Point Of Sale | ERP Services and Operations |
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2014 | 2014 |
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Retail Management | ERP Services and Operations |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Sussan Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sussan Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Sussan Group Technographics
Sussan Group is a Retail organization based in Australia,
with around 3868 employees and annual revenues of $840.0 million.
Sussan Group operates a diverse technology stack with applications such as
Epicor ERP, PageUp ATS and Synetek LeaseEagle,
covering areas like ERP Financial, Applicant Tracking System and Lease Management.
Sussan Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, PageUp and Synetek Systems Pty Ltd.
Sussan Group recently adopted applications including
Microsoft 365 in 2021, Adobe Commerce (ex Magento) in 2021 and Oracle BlueKai in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sussan Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sussan Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sussan Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.