Modesto, 95355, CA,
United States
Sutter Health - Memorial Medical Center Technographics
Sutter Health - Memorial Medical Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sutter Health - Memorial Medical Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 49000 Sutter Health - Memorial Medical Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sutter Health - Memorial Medical Center has purchased the following applications: Quadient Neopost IS-5000 for Mailing System in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, UserZoom for Customer Experience in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sutter Health - Memorial Medical Center is running and its propensity to invest more and deepen its relationship with Quadient , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sutter Health - Memorial Medical Center revenues, which have grown to $11.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sutter Health - Memorial Medical Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sutter Health - Memorial Medical Center Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient Neopost IS-5000 | Mailing System | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Sutter Health - Memorial Medical Center implemented Quadient Neopost IS-5000 as its Mailing System to centralize outgoing mail operations and standardize postage accounting. Quadient Neopost IS-5000 was deployed to support core mailroom functions including postage metering, automated batching and sorting, postal rate management, mail tracking, and audit reporting, aligning physical mail processing with administrative document preparation workflows.
Operational coverage for the Mailing System focused on Administration and Contracts Administration functions, supporting activities such as distribution of meeting materials, preparation and mailing of legal documents requiring signatures, contract correspondence and accounts payable paperwork handling. Governance included role based controls over postage funds and mail accounting, standardized mailroom procedures for batch processing and audit trails to support compliance and record keeping while mail workflows were aligned with existing Microsoft Office and Outlook driven administrative processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Sutter Health - Memorial Medical Center deployed Cisco Webex Meetings on its public website as a web embedded conferencing capability. Cisco Webex Meetings is being used as an Audio Video and Web Conferencing application to surface browser based join flows and scheduled meeting links for external and internal participants. The implementation emphasizes web integration rather than desktop only deployment, indicating site level widgets or embedded meeting pages to reduce friction for guest users.
Functionally the deployment aligns with core Audio Video and Web Conferencing workflows, including multi party video sessions, audio bridging, screen sharing, and browser based join, consistent with Cisco Webex Meetings capabilities. Operational scope is centered on the Memorial Medical Center web channel, supporting patient access or staff collaboration via web initiated meetings, and governance likely focuses on meeting link provisioning, guest access controls, and configuration of meeting default policies. This narrative is limited to observable site level use and does not assert integrations with clinical systems or specific rollout metrics.
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Collaboration | Collaboration |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UserTesting | Legacy | UserZoom | Customer Experience | CRM | n/a | 2014 | 2014 |
In 2014, Sutter Health - Memorial Medical Center implemented UserZoom on their website to support Customer Experience activities. The UserZoom deployment is a web-based SaaS instrumented on public-facing pages using client-side tagging to collect remote usability metrics, task completion data, and participant feedback. Implementation focuses on live website testing rather than separate lab installations, positioning UserZoom as the primary tool for web UX measurement.
Functional modules leveraged include remote usability testing, task-based studies, moderated and unmoderated surveys, and session recording and analytics, consistent with Customer Experience tooling. Operational ownership sits with digital experience and patient engagement teams, integrating UserZoom findings into design and product workflows and informing usability iteration. Governance emphasizes structured study design, participant recruitment and ethical handling of patient-facing usability data, aligned to internal review and release cycles.
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Sutter Health - Memorial Medical Center
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Sutter Health - Memorial Medical Center Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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